Mövenpick Petra 5 stars

Customer review rating 4.1/5 1,562 reviews

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Mövenpick Petra
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+ 14 Services

Hotel extras

  • Closest resort to Rose-Red City/Petra

  • Views over the Great Rift Valley

  • 7 dining options

  • Pool, Spa and Fitness Center

  • Meeting facilities for events/promotions

Hotel location

Mövenpick Petra

Po Box 214
 petra
jordan

Tel: +96232157111

Fax: (+962)3/2157112

Check-in from 15h00

Check out up to 12h00

  • By plane

    KING HUSSEIN INTL At 110km / 68.35 miles

GPS :30.32568, 35.469481

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 5 Restaurants
  • One Bar
  • Breakfast
    • Buffet
    • Room service
Meetings/Events
  • One Meeting room
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 183 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 6 floors
  • Languages spoken at the hotel
    • English
    • Arabic
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Porter
    • Porter
  • Currency exchange
    • Currency exchange

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 100

  • Maximum banquet capacity: 72 people

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Our guest reviews for
Mövenpick Petra

100% genuine reviews from our guests

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ALL Rating 4.1/5

1,562 reviews

TripAdvisor Rating 4.0/5

4,282 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Friendly staff. Incredible hospitality. Beautiful facility.

Customer review rating 5.0/5

Kirk H. Couples - 12/10/2021 Confirmed reviews ALL

My wife and I stayed for one night and our experience was wonderful. All the staff was very friendly and were 2nd to none in hospitality. The building is beautiful and the facilities were top notch. Our only regret is only having one night to stay at this wonderful location.

Dear Kirk H., We very much appreciate your comments regarding your stay at the Movenpick Resort Petra. We are glad to know that you had a wonderful stay and our staff members were able to provide you great service. We hope that you had a wonderful tour in Petra. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Armin Weller Hotel Manager

Location and Impeccable Room Service!

Customer review rating 4.5/5

Shoaib Couples - 09/10/2021 Confirmed reviews ALL

Warm welcome from Ayman who offered us a complimentary upgrade and welcome drink upon arrival and check-in. The luxury and location of this hotel make it a no-brainer for choice of hotel in Petra. After walking 25km throughout the day and night in Petra, the sight of the Movenpick hotel right by entrance/exit makes you thank god you picked this hotel. Room service was just impeccable. Fastest I have experienced from any 5 star or luxury standard hotel. At times I had just put the phone down and a minute later they were at the door. Beautiful dining area and very good breakfast. As we were going to visit Petra for a second day and heading to Aqaba later in the evening, Ahmad.A was very kind to offer us a late checkout for being a silver member which made us feel very comfy during our stay at the hotel. Special thanks also to Waleed who was very helpful with assistance at the hotel and giving up tips for our time in Petra.

Dear Shoaib S., We very much appreciate your comments regarding your stay at the Movenpick Resort Petra. The team is delighted to know that our staff members were friendly and attentive to your needs, the room service was fast, you had good breakfast, and you found our hotel conveniently located. Your comments have been shared especially to the ones mentioned. This gives us more inspiration to provide great service to our valued guests. We hope that you had a wonderful tour in Petra and we wish to welcome you again in the future. Warm regards, Armin Weller Hotel Manager

Great Staff, Great Location

Customer review rating 4.5/5

Anonymous Friends - 07/10/2021 Confirmed reviews ALL

Staff couldn’t be more helpful and attentive. Assisted with all our logistics, food was great and hotel location is excellent

Dear Stewart E., We very much appreciate your comments regarding your stay at the Movenpick Resort Petra. The team is delighted to know that our staff members were attentive to your needs, you had great meals, and you found our location conveniently located. We hope that you had a wonderful tour in Petra. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Armin Weller Hotel Manager

Great location

Customer review rating 4.5/5

Marek Couples - 05/10/2021 Confirmed reviews ALL

Nice charming hotel, close to Petra visitors center

Dear Marek D., We very much appreciate your comments regarding your stay at the Movenpick Resort Petra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Armin Weller Hotel Manager

Good location, good service

Customer review rating 3.5/5

Anonymous Families - 02/10/2021 Confirmed reviews ALL

Our junior suite king room was very pleasant - well presented, tidy, clean, not worn. We were however disappointed with only 2 of 7 restaurants open for business, and the quality of food was very average.

Dear Dmitry G., We very much appreciate your comments regarding your stay at the Movenpick Resort Petra. The team is delighted to know that you found our location conveniently located and that we were able to provide you great service during your stay. We apologize if you experience inconvenience with our restaurants. Nonetheless, we hope that you had a wonderful tour in Petra and we wish to welcome you again in the future and hopefully serve you better. Sincerely, Armin Weller Hotel Manager

It was a beautiful hotel ! The room was lovely and comfortable.

Customer review rating 4.0/5

Cynthia Friends - 01/10/2021 Confirmed reviews ALL

Unfortunately, there was construction immediately outside of my room that began extremely early in the morning...well before 7:00am....and this woke me up. I would have appreciated the hotel staff warning me about the on-going construction before I booked.

Dear Cynthia R., Thank you for taking the time to leave us a review about your stay at Movenpick Resort Petra. We apologize if you experience inconvenience about the construction outside the hotel. Nonetheless, we hope that you had a wonderful tour in Petra and we wish to welcome you again in the future and hopefully serve you better. Sincerely, Armin Weller Hotel Manager

PERFECT LOCATION!! EXCELLENT STAFFING!

Customer review rating 5.0/5

The B. Couples - 29/09/2021 Confirmed reviews ALL

Upon check-in we were greeted with the most friendliness. Everyone were welcoming and accommodating. The resort sits directly across the street from the entrance to Petra. We had a minor hiccup in one of the restaurants which was quickly resolved by management. They prepared the best Salmon I've ever tasted. The property is absolutely gorgeous!!! The rooms are spacious and clean. The resort has a beautiful Rooftop Garden where you can catch amazing Sunsets. Overall, our experience was exceptional. We highly recommend Movenpic Petra. We will return soon.

Dear Boyd T., We very much appreciate your comments regarding your stay at the Movenpick Resort Petra. The team is very delighted to know that you found our hotel very convenient, our staff members were friendly and attentive to your concerns especially at the restaurant, and you had a wonderful stay in Petra. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Armin Weller Hotel Manager

Helpful staff, newly renovated rooms

Customer review rating 5.0/5

Tracy S. Friends - 27/09/2021 Confirmed reviews ALL

I was happy to see the recent updates to the rooms at the Movenpick Petra. Everything was new and clean. The staff was really helpful when I realized I forgot some things at home. My friend and I sat by the pool and ate lunch after touring Petra, and it felt truly luxurious. Thanks for a great experience!

Dear Tracy Hartman S., We very much appreciate your comments regarding your stay at the Movenpick Resort Petra. The team is very delighted to know that our staff members were friendly, our rooms are neat and clean, and you had a wonderful pool time. We wish you had a memorable tour in Petra. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Armin Weller Hotel Manager

Extremely helpful

Customer review rating 5.0/5

Ak Families - 25/09/2021 Confirmed reviews ALL

Walid was brilliant in organising an electric golf buggy to the hotel for my elderly father and even getting some medication from a range of local pharmacies. Nothing was ever too much trouble and all the staff were super friendly.

Dear Angela K., We very much appreciate your comments regarding your stay at the Movenpick Resort Petra. It is always a pleasure to receive positive feedback. Your comments have been shared with the team specially to Waleed. We are glad to know that our staff members were friendly and attentive to your needs. We hope that you had a memorable tour in Petra. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Armin Weller Hotel Manager
Customer review rating 4.0/5

Anonymous Friends - 23/09/2021 Confirmed reviews ALL

Overall everything was good. We went to the archeological site at 7:00am. By 11:30am we were not done visiting the area and we called front desk to request a late checkout free of charge, only until 2:00pm. This request was not grated to us so we had to leave the archeological site to get on time for the check out. We were not happy with the hotel for this reason.

Dear Fabian D., We very much appreciate your comments regarding your stay at the Movenpick Resort Petra. We sincerely apologize if you experienced inconvenience during your check out. It is hotel policy for the check out to be at 12:00PM and late check out is with a charge. Nonetheless, we are glad to know that your concern was resolved and we hope that you had a memorable tour in Petra. Sincerely, Armin Weller Hotel Manager

Beautiful property located in the perfect location

Customer review rating 4.5/5

Anonymous Solo - 13/09/2021 Confirmed reviews ALL

The hotel was beautiful and extremely well maintained. The service was excellent. And the location to the entrance of Petra could not be beat.

Dear Nicole C., We very much appreciate your comments regarding your stay at the Movenpick Resort Petra. The team is glad to know that you had a wonderful stay with us, you had excellent service, and you found our hotel conveniently located in Petra. We hope that you had a magnificent and memorable tour in Jordan as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Armin Weller Hotel Manager

Good, except for the in-room dining

Customer review rating 2.5/5

Alex J. Couples - 09/09/2021 Confirmed reviews ALL

Everything was great, right up until we had in-room dining. The Croqe Monsieur was cold, bread was hard, and was disgusting, while the cake was totally dry, and the Pizza Quattro had a crust that tasted and felt like cardboard. I notified the staff about it, and I was given a brief excuse that the hotel was busy that night and an apology. Totally unacceptable

Dear Alexander J., Thank you for taking the time to tell us about your experience at the Movenpick Resort Petra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem to our Food and Beverage team and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Armin Weller Hotel Manager

Comfortable, friendly and great location

Customer review rating 4.5/5

Anonymous Friends - 06/09/2021 Confirmed reviews ALL

good on all counts. Staff were very accommodating, room was good, loved the shower. The social areas really nice to use.

Dear Martin T., We very much appreciate your comments regarding your stay at the Movenpick Resort Petra. The team is glad to know that you had a comfortable stay with us, our staff were friendly and you found our hotel conveniently located. We hope that you had a memorable tour around Petra as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Armin Weller Hotel Manager

Wonderful experience

Customer review rating 5.0/5

Nick A. A. Solo - 01/09/2021 Confirmed reviews ALL

Arriving by car at the hotel after a couple of days in the desert we were astounded by the efficiency of the Consierge and reception staff. Our bags were out of the car and on the trolley even before I could get out and walk to the boot! Everything from there flowed seamlessly, even coffee from Room Service at 0600 in the morning in preparation for our morning out visiting the sites. We also ate at the Bedouin experience in the sister hotel high on the hill overl-ooking the valley. Again we were made so welcome and felt that our host could not do enough for us around the firepit. All in all the hotel made our visit to Petra a wondrous experience. Thank you!!

Dear Nick and A.,, We very much appreciate your comments regarding your stay at the Movenpick Resort Petra. The team is delighted to know that you had a wonderful stay with us and that our team was able to provide you great service. We appreciate you also mentioning the Bedouin tent experience at Movenpick Nabatean Castle, our sister hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Armin Weller Hotel Manager

Perfect service

Customer review rating 5.0/5

Mel R. Couples - 31/08/2021 Confirmed reviews ALL

We felt so welcomed and nothing was too much trouble. Beautiful hotel next to spectacular Petra!

Dear Melissa R., We very much appreciate your comments regarding your stay at the Movenpick Resort Petra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Armin Weller Hotel Manager

Perfect location

Customer review rating 4.5/5

Vince M. Solo - 28/08/2021 Confirmed reviews ALL

The hotel is located across the street from Petra and the staff tried extremely hard to make my stay pleasant during this troubling time of Covid.

Dear M. V., We very much appreciate your comments regarding your stay at the Movenpick Resort Petra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Armin Weller Hotel Manager

Stuck in elevator

Customer review rating 1.5/5

Anonymous Couples - 24/08/2021 Confirmed reviews ALL

Unpleasant experience of getting stuck in elevator. I was lucky enough that I was stuck with other guests who had a guide actively trying to get *them* out, otherwise I would probably still be stuck there...

Dear German Filipp T., Thank you for taking the time to tell us about your experience at the Movenpick Resort Petra. The team sincerely apologizes for the inconvenient experience during your stay. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We immediately called the elevator company and informed them the problem and it has been resolved promptly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Armin Weller Hotel Manager

Well located

Customer review rating 3.5/5

Nayef H. Families - 22/08/2021 Confirmed reviews ALL

I wasn’t happy from the room cleaning upon arrival, I had to call them to clean the bathroom and bedsheets

Dear Nayef H., Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experience during your stay at Movenpick Resort Petra. Your comments have been shared with our team and rest assured this will be taken cared of to avoid the same experience with our future guests. We value our guests and your comments so we take note and do necessary actions to continuously improve our service. Nonetheless, we hope you had a wonderful and memorable tour around Petra and Jordan. Sincerely, Armin Weller Hotel Manager

Super Location Traditional Welcome

TripAdvisor rating 5.0/5

spatwari Couples - 17/01/2020 TripAdvisor review

We visited Petra and this hotel was the natural choice of stay for us because of the convenient location - bang opp the Petra Visitors Centre - which is the gateway to the Petra Complex for all visitors. The Hotel was well furbished in Traditional decor - right from lamps and chandeliers to statues and wall hangings. All these give a very royal and traditional look to the Hotel. The Hotel had lots of good restaurants though we couldn't enjoy all of them. We did had dinner in one of them, but the quality of food was not up to our expectations. The rooms were OK in size and the AC was effective. Though we found it very inconvenient and difficult to sleep when they switched off the AC in the middle of the night. Maybe to save some power ??

Dear Spatwari, thank you for staying with and for your great feedback looking forward to welcoming you again Best Regards Armin Weller

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