Mövenpick Petra

Customer review rating (ALL Rating) 4.5/5 608 reviews

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Description

Hotel extras

  • Closest resort to Rose-Red City/Petra

  • Views over the Great Rift Valley

  • 7 dining options

  • Pool, Spa and Fitness Center

  • Meeting facilities for events/promotions

Our accommodation(s)

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Hotel location

Mövenpick Petra

Tourism Street, P.O. Box 214
71810 Petra
Jordan

GPS:30.32568, 35.469481

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  608 reviews

TripAdvisor Rating  4.0/5  4,745 reviews

Certificate of excellence 2023

Great experience

TripAdvisor rating 5.0/5

Aysel A Friends getaway - TripAdvisor review

Everything is simply perfect about this place. The customer service was exceptional. Great food, great services, friendly staff. Along with food, the management and staff support will catch your attention. Especially restaurant manager Mr. Muath, Ana Rose and Saif. Thanks a lot!) I'm a Sales manager of Mövenpick Winter Park hotel Baku and I was pretty impressed about this place.

Strongest and most beautiful bar in Petra area as well as nice and kind bartender, Mutaz n the first person to make cock

TripAdvisor rating 5.0/5

Anittaa B TripAdvisor review

A great stay at the Mövenpick Hotel I spent two wonderful days at the Mövenpick Hotel in stunning Petra. The hotel exceeded our expectations in terms of location, bar, food quality, service, hospitality, quality of rooms/breakfast etc. The highlight was the very attentive service by the handsome young man with a great smile Mutaz N - what a kind and charming staff member that deserves a special mention! Keep up the good work. Mutaz N. You are a nice and wonderful person. His charming touches and your very good English impressed us. Thank you. I highly recommend.

Dear anittaab2023, Thank you so much for your enthusiastic review of our bar and the exceptional service provided by Mutaz N. at the Mövenpick Resort Petra! We are truly delighted to hear that your stay exceeded your expectations in so many ways. Our bar, with its breathtaking views and Mutaz's warm and friendly service, is indeed a highlight for many of our guests. Mutaz is a valued member of our team, and your recognition of his kindness and charm is greatly appreciated. We will be sure to share your compliments with him, and we're certain that he will be both humbled and motivated by your kind words. Your recommendation means a lot to us, and we're thrilled to have made your stay memorable. If you have any more insights or if there's anything else we can do to make your next visit even more exceptional, please don't hesitate to reach out. We are always here to ensure your experiences with us are outstanding. Once again, thank you for choosing the Mövenpick Resort Petra, and we look forward to welcoming you back for another wonderful stay in the future. Warm regards, Abedrabo Twaissi Cluster General Manager

Amazing bar and good service from to motaz N. bartender

TripAdvisor rating 5.0/5

Sarah C TripAdvisor review

The level of service of the staff is unmatched by their expertise and high capabilities. I'm glad I decided to make it my residence. Movenpick, a young crew member with a positive energy that I have never seen before in my life mutaz n, deserves a special commendation for my excellent service. My family and I have been very accommodating. I was amazed at this young man's abilities. Quick service at the bar and he went above and beyond. So much so that he convinced me to take a dish really prepared by the most skilled chef called Beef Villa Steak, he also convinced me to have a butter sauce with milk and mashed potatoes, it was one of the nicest things I had in addition to the signature drink. Wine Imported Reply It actually tastes great like it said I'm not a huge fan of this stuff, so I was shocked at how easy it was to convince me of that) I'm actually quite a picky eater. Thank you Mutaz N. for what you did. I enjoyed the bar, the music, the sweets and the ice cream, which also convinced me of it. It is not easier to satisfy all customers. But I am sure that if the young man served them, everyone would be happy. The breakfast was beautiful. The staff in the morning was great. The restaurant manager is very good. The room and its cleanliness in general. I appreciate you all. good. . Hospitality mutaz I am so lucky to see you and your hard work was fortunate in this hotel to host you I will undoubtedly be back with my loved ones.

Dear SarahcD97449FX, Wow! Thank you so much for taking the time to share such an incredibly positive and detailed review of your experience at the Mövenpick Resort Petra. We are absolutely thrilled to read about your outstanding stay and the exceptional service you received, especially from our bartender Mutaz N. Mutaz is indeed a gem, and your heartfelt praise for his positive energy, quick service, and culinary recommendations warms our hearts. He takes great pride in ensuring our guests have a memorable experience, and your kind words will undoubtedly motivate him even further. We're also delighted to know that you enjoyed our bar, signature drinks, and the culinary delights, including the Beef Villa Steak and the wine. It's wonderful to hear that you were pleasantly surprised by the quality of our offerings, especially considering your discerning palate. Your appreciation for our breakfast, morning staff, restaurant manager, room cleanliness, and the overall hospitality of our team means the world to us. We are committed to providing the best possible experience to our guests, and your feedback is a true testament to our efforts. We can't wait to welcome you back to the Mövenpick Resort Petra, and we look forward to hosting you and your loved ones for another fantastic stay. If there's anything specific, you'd like during your next visit, please don't hesitate to reach out to us. Your satisfaction is our top priority. Thank you once again for choosing our hotel, and we are excited about the opportunity to serve you again in the future. Warm regards, Abedrabo Twaissi Cluster General Manager

Movenpick Bar

TripAdvisor rating 5.0/5

cynthia p TripAdvisor review

Motaz N is so great and attentive. Gave us great service. Made me a specialized drink. Highly represent hotel and bar. The staff made sure to take care of us and always welcomed feedback to improve. Had a wonderful time.

Dear A2923ANcynthiap, Thank you for your fantastic review of our Al Maqa'ad bar! We're delighted to hear that you had such a wonderful time, and that Motaz N provided you with great service. It's always a pleasure to have dedicated and attentive staff members like Motaz, who go the extra mile to make your experience special. We appreciate your feedback and your kind words about our team's commitment to ensuring our guests have a memorable visit. We always strive to improve and provide the best possible service, and your feedback is invaluable in this regard. We look forward to welcoming you back to our hotel in the future. If you have any more specialized drink requests or any other preferences, please don't hesitate to let us know. Your satisfaction is our priority. Thank you for choosing us, and we hope to see you again soon! Warm regards, Abedrabo Twaissi Cluster General Manager

The first hotel in Petra

TripAdvisor rating 5.0/5

Kylie N Friends getaway - TripAdvisor review

Fabulous hotel. So close to the entry to Petra that it was a blessing. The staff in the dining area were really friendly and the food was lovely. The rooms are clean and well appointed. The swimming pool was hard to get to but lovely once you got there !

Dear Kylie N, Thank you for sharing your wonderful experience at the first hotel in Petra with us! We're thrilled to hear that you had a fabulous stay and that our hotel's proximity to the entry to Petra was a blessing for you. Being close to this magnificent historical site is indeed a unique advantage for our guests. It's great to know that you enjoyed the friendliness of our dining staff and that the food met your expectations. We take pride in offering delicious dining options that cater to our guests' tastes and preferences. We're also pleased to hear that you found your room to be clean and well-appointed. Comfort and cleanliness are top priorities for us, and it's rewarding to know that we met your expectations in this regard. As for the swimming pool, we apologize if it was a bit challenging to access, but we're delighted that you found it lovely once you got there. It's an excellent place to unwind and relax after a day of exploring Petra. Thank you for choosing to stay with us and for taking the time to share your positive feedback. We hope to have the pleasure of welcoming you back in the future for another memorable stay as you continue to explore the wonders of Petra. Your satisfaction is our utmost priority. Regards, Abedrabo Twaissi Cluster General Manager

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Other web-users rate our hotel

  • 580 reviews 9.7/10 Location
  • 488 reviews 8/10 Room
  • 808 reviews 8.9/10 Service
  • 448 reviews 7.9/10 Food
  • 239 reviews 8.4/10 Breakfast
  • 231 reviews 8.5/10 Amenities
  • 205 reviews 8.4/10 Vibe
  • 176 reviews 9/10 Cleanliness

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