Mövenpick Petra

Dear anittaab2023, Thank you so much for your enthusiastic review of our bar and the exceptional service provided by Mutaz N. at the Mövenpick Resort Petra! We are truly delighted to hear that your stay exceeded your expectations in so many ways. Our bar, with its breathtaking views and Mutaz's warm and friendly service, is indeed a highlight for many of our guests. Mutaz is a valued member of our team, and your recognition of his kindness and charm is greatly appreciated. We will be sure to share your compliments with him, and we're certain that he will be both humbled and motivated by your kind words. Your recommendation means a lot to us, and we're thrilled to have made your stay memorable. If you have any more insights or if there's anything else we can do to make your next visit even more exceptional, please don't hesitate to reach out. We are always here to ensure your experiences with us are outstanding. Once again, thank you for choosing the Mövenpick Resort Petra, and we look forward to welcoming you back for another wonderful stay in the future. Warm regards, Abedrabo Twaissi Cluster General Manager

Dear SarahcD97449FX, Wow! Thank you so much for taking the time to share such an incredibly positive and detailed review of your experience at the Mövenpick Resort Petra. We are absolutely thrilled to read about your outstanding stay and the exceptional service you received, especially from our bartender Mutaz N. Mutaz is indeed a gem, and your heartfelt praise for his positive energy, quick service, and culinary recommendations warms our hearts. He takes great pride in ensuring our guests have a memorable experience, and your kind words will undoubtedly motivate him even further. We're also delighted to know that you enjoyed our bar, signature drinks, and the culinary delights, including the Beef Villa Steak and the wine. It's wonderful to hear that you were pleasantly surprised by the quality of our offerings, especially considering your discerning palate. Your appreciation for our breakfast, morning staff, restaurant manager, room cleanliness, and the overall hospitality of our team means the world to us. We are committed to providing the best possible experience to our guests, and your feedback is a true testament to our efforts. We can't wait to welcome you back to the Mövenpick Resort Petra, and we look forward to hosting you and your loved ones for another fantastic stay. If there's anything specific, you'd like during your next visit, please don't hesitate to reach out to us. Your satisfaction is our top priority. Thank you once again for choosing our hotel, and we are excited about the opportunity to serve you again in the future. Warm regards, Abedrabo Twaissi Cluster General Manager

Dear A2923ANcynthiap, Thank you for your fantastic review of our Al Maqa'ad bar! We're delighted to hear that you had such a wonderful time, and that Motaz N provided you with great service. It's always a pleasure to have dedicated and attentive staff members like Motaz, who go the extra mile to make your experience special. We appreciate your feedback and your kind words about our team's commitment to ensuring our guests have a memorable visit. We always strive to improve and provide the best possible service, and your feedback is invaluable in this regard. We look forward to welcoming you back to our hotel in the future. If you have any more specialized drink requests or any other preferences, please don't hesitate to let us know. Your satisfaction is our priority. Thank you for choosing us, and we hope to see you again soon! Warm regards, Abedrabo Twaissi Cluster General Manager

Dear Kylie N, Thank you for sharing your wonderful experience at the first hotel in Petra with us! We're thrilled to hear that you had a fabulous stay and that our hotel's proximity to the entry to Petra was a blessing for you. Being close to this magnificent historical site is indeed a unique advantage for our guests. It's great to know that you enjoyed the friendliness of our dining staff and that the food met your expectations. We take pride in offering delicious dining options that cater to our guests' tastes and preferences. We're also pleased to hear that you found your room to be clean and well-appointed. Comfort and cleanliness are top priorities for us, and it's rewarding to know that we met your expectations in this regard. As for the swimming pool, we apologize if it was a bit challenging to access, but we're delighted that you found it lovely once you got there. It's an excellent place to unwind and relax after a day of exploring Petra. Thank you for choosing to stay with us and for taking the time to share your positive feedback. We hope to have the pleasure of welcoming you back in the future for another memorable stay as you continue to explore the wonders of Petra. Your satisfaction is our utmost priority. Regards, Abedrabo Twaissi Cluster General Manager