Mövenpick Qassim

Customer review rating (ALL Rating) 4.6/5 335 reviews

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Description

Hotel extras

  • In the city centre

  • 3 restaurant outlets

  • Health club with kid's room

  • Ballroom for up to 900 guests

Our accommodation(s)

Hotel location

Mövenpick Qassim

King Khaled Road, Po box 31001
51497 BURAYDAH
Saudi Arabia

GPS:26.3581, 43.967981

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  335 reviews

TripAdvisor Rating  4.5/5  187 reviews

Thanks Mövenpick team

TripAdvisor rating 5.0/5

Inspiration800392 TripAdvisor review

Mövenpick Hotel Al Qassim provides a delightful experience, largely thanks to Nash, whose warmth and constant smile truly enhance your stay. His exceptional service makes you feel right at home, reflecting the hotel's commitment to outstanding guest experiences. I look forward to returning, largely due to the welcoming atmosphere and fantastic staff like Nash.

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Mövenpick Qassim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Not meeting expectations

Customer review rating 3.0/5

Boris M. Business - Confirmed reviews ALL

The hotel is old and in need of update and renovation. The service is less than expected. It is perhaps the level of service that one gets from a 3 to 4 star hotel.

Dear Boris M., Thank you for taking the time to tell us about your experience at the Mövenpick Qassim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Alaa Awad

Good stay

Customer review rating 5.0/5

Ahmed O. Business - Confirmed reviews ALL

My opinion the best best staff and hotel accommodation , really thanks for every one

Dear ahmed o., We very much appreciate your comments regarding your stay at the Mövenpick Qassim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The hotel is not clean and no lights in the hotel

Customer review rating 0.5/5

Anonymous Couples - Confirmed reviews ALL

The housekeeping not up to standard, the room is not clean and the vibes are not good

Dear Abdulkareem A., Thank you for taking the time to tell us about your experience at the Mövenpick Qassim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Exceptional Stay

Customer review rating 4.5/5

Hussein B. Families - Confirmed reviews ALL

Very nice experience and comfortable stay , starting from the welcoming and friendly staff , clean rooms , good facilities, the only annoying thing is the internet not working in rooms, and unfortunately my sim card is mobily that is no signal in the area .

Dear Hussain B., We very much appreciate your comments regarding your stay at the Mövenpick Qassim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 80 reviews 9/10 Location
  • 150 reviews 8/10 Room
  • 489 reviews 9.6/10 Service
  • 107 reviews 8.8/10 Food
  • 86 reviews 7.9/10 Vibe
  • 68 reviews 8.8/10 Cleanliness
  • 43 reviews 8.6/10 Breakfast
  • 42 reviews 8.5/10 Amenities

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