Mövenpick Yanbu 5 stars

Customer review rating 3.8/5 1,042 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mövenpick Yanbu
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+ 22 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • The only 5-Star Hotel and Resort in Yanbu

  • Family Choice - "Families love the kids pool in this hotel"

  • Biggest Conference Halls in Yanbu

  • The Variety of Accommodations

  • Infinity Swimming Pool (Men and Children Only)

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Gift shop/newspaper shopPaying
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Beach and water sports
  • Volley ball facilities
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Business centre
  • Copy/print service availablePaying

Hotel location

Mövenpick Yanbu

Al Mahar Island
Royal Commission
41912
yanbu
saudi arabia

Tel: +96643933333

Fax: (+966)4/3920245

Check-in from 14h00

Check out up to 12h00

GPS :23.993624, 38.189764

Our accommodation(s)

Deluxe King

Accessible room
  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe King Sea View

Accessible room
  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Views: Sea side *

* Subject to availability

  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Twin

Accessible room
  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Twin Sea View

Accessible room
  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Views: Sea side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

10DER STEAKHOUSE

Type of cuisine: Gourmet

Saddle up and prepare your taste buds for a gastronomic ride. Indulge in the best prime cuts in town and enjoy the unique and classic atmosphere of our newly opened '10der Steakhouse'.

TEA LEAVES CAFE

Type of cuisine: Cafe

A tranquil café lounge to relax and enjoy a variety of hot and cold drinks and tasty snacks.

RADWA

Type of cuisine: International

All-day dining restaurant with its open show cooking island offers local as well as international specialties.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 1,275

  • Maximum capacity: 225 people

  • Maximum banquet capacity: 1000 people

Find out more

Our guest reviews for
Mövenpick Yanbu

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

1,042 reviews

tripadvisor

TripAdvisor Rating 4.0/5

502 reviews

Nice stay

Customer review rating 3.8/5

Dr.tohme Families - 28/11/2020 Confirmed reviews ALL

Nice place Enjoyed pool and beach

Dear Dr. T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good location

Customer review rating 3.8/5

Arslan Business - 26/11/2020 Confirmed reviews ALL

Enjoyed the sunset - a beautiful view

Dear Mr. Arslan, Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. Your comments has been noted well and shared with the concerned department. Look forward to welcome back to you in our hotel in the near future.

week at Yanbu

TripAdvisor rating 4.0/5

saad A 24/11/2020 TripAdvisor review

Good service very quiet comfortable and clean Room have very good sea view swimming pool and cafe with sea view you can swim at the beach we enjoy our stay there staff need to know serving hours for breakfast

Well located

Customer review rating 3.8/5

Ali B. Business - 13/11/2020 Confirmed reviews ALL

You have nice location .new building but the service is bad

Dear Mr. Ali Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. Your comments has been noted well and shared with the concerned department. Look forward to welcome back to you in our hotel in the near future.

Harassed, bullied, and discriminated against

TripAdvisor rating 4.0/5

91abdim 01/11/2020 TripAdvisor review

This was the worst experience I ever had at any hotel/resort. My family was harassed by other hotel guests, specifically my children were bullied constantly by rude kids at both the swimming pool and at the beach. A family yelled at us and called us names for using the hotel’s beach in front of their villa. This beach is meant for all guests, however, the hotel assistant manager, Mohammad, took the side of the family and forced my children and I to leave, which made us feel that we were being discriminated against. I requested a refund because I was not allowed to use the hotel’s beach but my request was refused by the assistant manager, Mohammad. When I asked to speak with the General Manager, I was told that he was not on duty but he would call me the next day. No one attempted to contact me and although I called several times afterwards to speak with the manager, I was unable to contact him. It’s horrible that not only did my family suffer, but we have no recourse to address our grievances.

Will not stay again

Customer review rating 3.8/5

Norah A. Couples - 31/10/2020 Confirmed reviews ALL

Room service is the worst I’ve experienced even in low star hotels. Upon arrival, all the helpers who are supposed to deliver our baggage to our room were “on break” according to the receptionist. So we had to wait, although we’ve already informed them of our approximate time of arrival. The male receptionists were not well-trained and were incompetent. There was no guidance for where to go in Yanbu city or any information about water activities there at the reception. Our tea bar was empty upon arrival and was never filled despite our request. The food menu at the room was completely different from what the restaurant had so we couldn’t order any food because it was always not available. When requesting room service it always came wrong or delayed or just forgotten about. The beach area is too small, not as the pics showing when booking.

Located for my needs

Customer review rating 3.8/5

Anonymous Business - 30/10/2020 Confirmed reviews ALL

1. The staff is great. 2. The facility is great. 3. The dinner food is awful. I have been coming to Movenpick Yanbu, since October 2019 and the food has not changed. I suggest to everyone eat out.

Dear Mr. John Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. Your comments has been noted well and shared with the concerned department. Look forward to welcome back to you in our hotel in the near future.

Good

Customer review rating 3.8/5

Anonymous Families - 28/10/2020 Confirmed reviews ALL

Everything was good except the food offered on premises was bad and has been bad for over 8 years

Dear Ms. Lujain, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Not bad, was expecting more

Customer review rating 3.8/5

Eng. H. Business - 27/10/2020 Confirmed reviews ALL

The beach was not good, rocks were all over the beach.. swimming area was too small also rocks all over, the water was too shallow. The swimming pool was the best, but I rather to have music there, soft drinks, juices, snake etc..

Good location

Customer review rating 3.8/5

Mch Families - 25/10/2020 Confirmed reviews ALL

Family get away break...that was spoilt by restrictions of service, not made clear on the Accor booking website.

Good stay but...

Customer review rating 3.8/5

Rawan K. Couples - 20/10/2020 Confirmed reviews ALL

Dear, I enjoyed my stay very much and everything was perfect except one thin that women cant swim in the pool. I was surprised to hear that when in Khobar women can swim and nobody can say No to them Please consider fixing this issue in future. Thank you.

Dear Ms. Rawan, Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. Your comments has been noted well and shared with the concerned department and remedial action has been taken to avoid further re-occurrence. Look forward to welcome back to you in our hotel in the near future.

Unfortunately, Horrible

Customer review rating 3.8/5

Meshari Couples - 19/10/2020 Confirmed reviews ALL

Breakfast with "safety" was horrible! It wasn't for two people so i paid for my wife .. then i asked for more pieces of fruits and they charged me extra for them ! "It was supposed to be OPEN BUFFET!"

Dear M.. Meshari, Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. Your comments has been noted well and shared with the concerned department. Look forward to welcome back to you in our hotel in the near future.

Relaxing & quaint

Customer review rating 3.8/5

Pierce Friends - 17/10/2020 Confirmed reviews ALL

Beautiful setting - peaceful and relaxing

Bad stay with high expensive rate.

Customer review rating 3.8/5

Khalid Couples - 13/10/2020 Confirmed reviews ALL

Was on top of my worse hotel staying ever. I will never ever stay in ALL - Accor hotels.

Nice upscale hotel

Customer review rating 3.8/5

Abrar Friends - 05/10/2020 Confirmed reviews ALL

Very nice hotel. Clean room. Friendly staff. My only little concern is the high price per night in a town that's not very popular in Saudi Arabia.

Well located

Customer review rating 3.8/5

Naif Families - 27/09/2020 Confirmed reviews ALL

I had a good time with my family.

Dear Mr. Naif , We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Resort Yanbu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Facilities lacking, cleaning subpar. Nice setting on the water.

Customer review rating 3.8/5

Elaine Friends - 27/09/2020 Confirmed reviews ALL

Exterior details show signs of neglect. Evening lawn watering made the marble walking path from villa to hotel very slippery in the dark. Our villa floors were dirty. No housekeeping to empty bins, replace toiletries, etc., until the end of our second day when we had to ask. NO FEMALES ALLOWED in the pool or to swim at the beach, yet this is not mentioned on their website. Would not have chosen this hotel if this had been clear. I understand Covid concerns, but why do they have to use plastic cutlery and cups etc at breakfast, when dinner had been served with real dining ware the night before? What a waste and how appalling for the environment. There was a full kitchen in the villa but it had no coffee machine or microwave. The stove was filthy. Nothing in the mini-fridges or regular fridge as purchase items for refreshment. Nothing to welcome us. They hassled us over the free breakfast our party should have received as part of their booking offer, giving it only to the member of our party who had booked the room. The food in the restaurant was good, however. Bottom line: definitely would not recommend this place -- especially not for how much it cost.

Place is good personnel is not

TripAdvisor rating 4.0/5

MimiDavid20 Business - 22/09/2020 TripAdvisor review

Front desk upon arrival wasn’t professional in her treatment including delay & hesitation. Besides, AC wasn’t working at one side of room but no action has been taken. I called about three ppl on the front desk and failed to connect me with manager. I couldn’t enjoy my sleep although I had a presentation second day. They didn’t even try to compensate with anything else. The Financial value of the room comparing with comfort & enjoy made me left with disappointment and less satisfaction.

No

Customer review rating 3.8/5

Khalid A. Business - 11/09/2020 Confirmed reviews ALL

Very very bad food, lack of staff

Dear Mr, Khalid Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. Your comments has been noted well and shared with the concerned department.

Nice location

Customer review rating 3.8/5

Majed Families - 23/08/2020 Confirmed reviews ALL

Not bad but you can reach more with your location and facilitate

Dear Mr. Majed, Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. Your comments has been noted well and shared with the concerned department Sincerely,

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