Madinah Mövenpick Hotel

I would like to thank everyone from security, reception to restaurant staff . Very good and polite and professional Great place to stay

It was a nice stay overall. Room was quiet spacious enough space for a medium size family. Beds were comfortable. Breakfast was good.

It started with nice welcoming from front desk in charge, checked in a nice room. a good sleep and little space to work in, breakfast was generous and delicious

The stay was great. Room was adequate for 4 person with 2 bathrooms. Breakfast was served in the room. Parking was free which was great.

Prophet city almadinah almonarh is one of unique city where the prophet mosque there.

Very courteous and helpful stay.

The hotel is great close to the prophet’s PBUH grave and offers free parking compared to other hotels the area charming 100 SAR per night for using the hotel’s parking lot. The staff were great especially the front desk guy and the room service guy. Thanks for making my stay enjoyable!

We booked a quadruple bedded room which was actually a double bedroom changed to a quadruple room . The lampshades on the sides of the double bed were wall fixed and so they kept hitting the head while getting up from the bed as the third bed was placed right below it. Otherwise the stay was comfortable. Internet signals were strong. Bathroom was quite spacious with basic toiletries and good towel supply. Buffet breakfast was supplied in the room and it was excellant in terms of quantity and quality. However only tea was provided, they did no t serve coffee. There was free parking in the basement which was excellant. Location is very close to the Haram, 2 minutes walk for men but it takes 5 minutes of brisk walk to reach gate 30 for ladies which is the closest.

Very good service and excellent experience

Neat and clean room and hotel. Good healthy and enough breakfast. Good room service

A bad experience, insects in the bath, no cleaning, I stayed 4 night, cleaning only one time after 2 requests. Asked to use get red of many insects in bath but no response. Wi-Fi was very weak. I think it should not belongs to Accor nor Mövenpick Hotels. Employeees not professional....etc

Hospitality is very good. I reached at morning but they compenseted us with early checkin room as i travelled with my family and kids from dammam Enough breakfast including most of the things. Neat and clean envoirement

The trip was good and stayed in a good hotel. The hotel is very neat and staffs are very nice and very near the haram and value for the money. Only i missed the buffet breakfast in the hotel due to covid-19 restriction.

Room was outdated but it is big. Bath room was a real disaster, dust was everywhere, like if the bathroom was not cleaned for an over a month, we found some long hair in the sink, the surprise that there was a small remnant of turd on the ground!!! The shower cabinet was too old was some black scratches on the ground, for the first time I didn't have my morning shower because of the cleanliness of the shower place! At 1:30 AM my room door bill ringed twice, I woke up terrified, when I opened the door I found the porter was the bags trolley asking me to come in!! I told him that he is wrong, so he answered that they told me about your room number. The breakfast buffet is average, bakery is good, service is good but the food was deeply below Movenpick quality, also the restaurant tools was not that clean like they have to be. It was literally a miserable experience which will make me think many times before accommodating in Movenpick.