Madinah Mövenpick Hotel

Customer review rating 3.8/5 1,339 reviews

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Madinah Mövenpick Hotel
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+ 21 Services

Hotel extras

  • Near Al Rawda Al Sharifa and Al Baqie

  • Direct access from hotel to mall

  • A selection of luxurious suites

  • Free Wi-Fi at the business centre, lobby and rooms

  • Few minutes of drive to madinah train station

Hotel location

Madinah Mövenpick Hotel

Abi Sayeed Al Khudri Street
Behind Shariah Court
Post Box 1582
41441 madinah al munawarah
saudi arabia

Tel: +966148188888

Fax: (+966)14/8185555

Check-in from 16h00

Check out up to 12h00

  • By plane

    MOHAMMAD BIN ABDULAZIZ At 13km / 8 miles

GPS :24.46374, 39.611756

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • 4 Restaurants
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
  • Business Center
    • Business center is wheelchair accessible
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 206 rooms
    • 8 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 8 floors
  • Languages spoken at the hotel
    • English
    • Arabic
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
  • Porter
    • Porter
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Car Parking
    • On site
    • 70 parking spaces
    • Private
Boutiques/shopping
  • Gift shop/newspaper shop
Family
  • Equipements for children
    • Stroller available
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 540

  • Maximum capacity: 350 people

Find out more

Our guest reviews for
Madinah Mövenpick Hotel

100% genuine reviews from our guests

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ALL Rating 3.8/5

1,339 reviews

TripAdvisor Rating 4.0/5

755 reviews

Good Staff hotel

Customer review rating 4.0/5

Abdulslam G. Friends - 03/10/2021 Confirmed reviews ALL

Receiption was very well, but the room service is not up to the level.

Dear Abdulslam G., We very much appreciate your comments regarding your stay at the Madinah Mövenpick Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Customer review rating 4.0/5

Yan Solo - 01/10/2021 Confirmed reviews ALL

Good room facility. But no Good WiFi. Heater kittle is not working. No tooth brush

Dear Yasser A., We very much appreciate your comments regarding your stay at the Madinah Mövenpick Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

stay at madinah

Customer review rating 3.0/5

Abu Q. A. Families - 28/09/2021 Confirmed reviews ALL

Overall good hotel, I was promised for parking while booking (in fact i left another hotel due to only this reason), however i was not able to get free parking for 2 days stay. Rest ok..Looking at money per room, I feel the overall experience shall be improved in terms of room size etc. While checking in--had to wait 20 min for staff to come for picking luggage, and at last had to carry on my own

Dear Abu Q., Thank you for taking the time to tell us about your experience at the Madinah Mövenpick Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Happy Days

Customer review rating 5.0/5

Dr A. A. Friends - 18/09/2021 Confirmed reviews ALL

Really we are very happy good rooms and breakfast and the important thing we stay near the prophet mosque. Thanks

Dear Abdulhadi A., We very much appreciate your comments regarding your stay at the Madinah Mövenpick Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well mocated

Customer review rating 4.0/5

Mohammed F. Q. Families - 30/08/2021 Confirmed reviews ALL

Sincere request to clean/vacuum the carpets as I found it dusty, and I fell sick with allergy and sneezing the day after the first night stay,

Dear Mohammed Faheem Ahmed Q., We very much appreciate your comments regarding your stay at the Madinah Mövenpick Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay

Customer review rating 5.0/5

Mohammed A. H. Families - 29/08/2021 Confirmed reviews ALL

I would like to thank everyone from security, reception to restaurant staff . Very good and polite and professional Great place to stay

Dear Mohammed Abdul H., We very much appreciate your comments regarding your stay at the Madinah Mövenpick Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Calm and relax

Customer review rating 4.5/5

Dr.i. A. Families - 26/08/2021 Confirmed reviews ALL

It was a nice stay overall. Room was quiet spacious enough space for a medium size family. Beds were comfortable. Breakfast was good.

Dear A. I., We very much appreciate your comments regarding your stay at the Madinah Mövenpick Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice stay

Customer review rating 4.0/5

Mohammad A. A. Business - 25/08/2021 Confirmed reviews ALL

It started with nice welcoming from front desk in charge, checked in a nice room. a good sleep and little space to work in, breakfast was generous and delicious

Dear Mohammad Y., We very much appreciate your comments regarding your stay at the Madinah Mövenpick Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location with exceptional stay

Customer review rating 4.0/5

A. K. Friends - 23/08/2021 Confirmed reviews ALL

The stay was great. Room was adequate for 4 person with 2 bathrooms. Breakfast was served in the room. Parking was free which was great.

Dear K. A., We very much appreciate your comments regarding your stay at the Madinah Mövenpick Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 5.0/5

Ghazi Families - 22/08/2021 Confirmed reviews ALL

Prophet city almadinah almonarh is one of unique city where the prophet mosque there.

Dear Ghazi A., We very much appreciate your comments regarding your stay at the Madinah Mövenpick Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable stay

Customer review rating 4.5/5

Dr M. A. Families - 21/08/2021 Confirmed reviews ALL

Very courteous and helpful stay.

Dear Muhammad A., We very much appreciate your comments regarding your stay at the Madinah Mövenpick Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great hotel

Customer review rating 5.0/5

Badreddine C. Couples - 18/08/2021 Confirmed reviews ALL

The hotel is great close to the prophet’s PBUH grave and offers free parking compared to other hotels the area charming 100 SAR per night for using the hotel’s parking lot. The staff were great especially the front desk guy and the room service guy. Thanks for making my stay enjoyable!

Dear Badreddine C., We very much appreciate your comments regarding your stay at the Madinah Mövenpick Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Mohamed A. A. Families - 18/08/2021 Confirmed reviews ALL

We booked a quadruple bedded room which was actually a double bedroom changed to a quadruple room . The lampshades on the sides of the double bed were wall fixed and so they kept hitting the head while getting up from the bed as the third bed was placed right below it. Otherwise the stay was comfortable. Internet signals were strong. Bathroom was quite spacious with basic toiletries and good towel supply. Buffet breakfast was supplied in the room and it was excellant in terms of quantity and quality. However only tea was provided, they did no t serve coffee. There was free parking in the basement which was excellant. Location is very close to the Haram, 2 minutes walk for men but it takes 5 minutes of brisk walk to reach gate 30 for ladies which is the closest.

Dear Mohamed Aadil A., We very much appreciate your comments regarding your stay at the Madinah Mövenpick Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

Abdul B. K. Business - 15/08/2021 Confirmed reviews ALL

Very good service and excellent experience

Dear Abdul b. k. b., We very much appreciate your comments regarding your stay at the Madinah Mövenpick Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable

Customer review rating 4.5/5

Naushad Families - 15/08/2021 Confirmed reviews ALL

Neat and clean room and hotel. Good healthy and enough breakfast. Good room service

Dear Naushad A., We very much appreciate your comments regarding your stay at the Madinah Mövenpick Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 3.0/5

Adham A. Solo - 14/08/2021 Confirmed reviews ALL

A bad experience, insects in the bath, no cleaning, I stayed 4 night, cleaning only one time after 2 requests. Asked to use get red of many insects in bath but no response. Wi-Fi was very weak. I think it should not belongs to Accor nor Mövenpick Hotels. Employeees not professional....etc

Dear Adham A., Thank you for taking the time to tell us about your experience at the Madinah Mövenpick Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Naushad

TripAdvisor rating 5.0/5

naushadahmed1982 11/08/2021 TripAdvisor review

Hospitality is very good. I reached at morning but they compenseted us with early checkin room as i travelled with my family and kids from dammam Enough breakfast including most of the things. Neat and clean envoirement

Dear Naushad, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Khader Dakkak General Manager hb4m4-re1@accor.com

Business Trip to Madinah

TripAdvisor rating 5.0/5

hmydeen Business - 12/07/2020 TripAdvisor review

The trip was good and stayed in a good hotel. The hotel is very neat and staffs are very nice and very near the haram and value for the money. Only i missed the buffet breakfast in the hotel due to covid-19 restriction.

Dear Hmydeen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Khader Dakkak General Manager

Miserable Stay!

TripAdvisor rating 1.0/5

TAREKWAFAI Couples - 31/12/2019 TripAdvisor review

Room was outdated but it is big. Bath room was a real disaster, dust was everywhere, like if the bathroom was not cleaned for an over a month, we found some long hair in the sink, the surprise that there was a small remnant of turd on the ground!!! The shower cabinet was too old was some black scratches on the ground, for the first time I didn't have my morning shower because of the cleanliness of the shower place! At 1:30 AM my room door bill ringed twice, I woke up terrified, when I opened the door I found the porter was the bags trolley asking me to come in!! I told him that he is wrong, so he answered that they told me about your room number. The breakfast buffet is average, bakery is good, service is good but the food was deeply below Movenpick quality, also the restaurant tools was not that clean like they have to be. It was literally a miserable experience which will make me think many times before accommodating in Movenpick.

Dear Guest, Thank you for rating us. It upsets me to know that we were not able to meet your expectations, and for that, I sincerely apologize. Unfortunately, you did not leave a comment on our service. We will highly appreciate it if you can send more information using the email provided below. We are looking forward to welcoming you back on your trip to Madinah. hotel.madinah@movenpick.com

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