Grand Plaza Mövenpick Media City 5 stars

It was my first time in 23RoofTop bar I had god time there & I found good palm view and good service by Ainul and the bartender Krinshna he looks very professional & kind person he suggest us cocktails and we really enjoyed, in the last we met manger Rohit Thakur thankyou so much for giving warm service

Really enjoyed my stay.

A great hotel, with amazing food and staff. Pool area is so relaxing. However, I had arranged a taxi to the airport using the taxi supervisor. Unfortunately the correct taxi didn’t arrive and by the time they could sort it, 25mins had passed meaning I nearly missed my flight. I would definitely return but I would book a reputable taxi company.

Had 6 rooms reserved and despite checking in 2 hrs after check in time every room was delayed 30 minutes or more and the claim was that the system was down which doesn't make sense. 3 rooms were offered access to the 6 to 8 lounge hour though honestly lounge access should have been given for the entire stay for all rooms. At the pool food ordered took over an hour to be delivered. People checking in at 8 pm are asked to wait. People were let in before us even though they came later. Not very ideal honestly.

We travel a lot so I was pleasantly surprised with this hotel and a staff The room was specious with the great view. The staff was very friendly, efficient and helpful especially Brian in executive lounge. He was exceptional, always very polite and trying his best to make our stay pleasurable and relaxed. I wish all the hotels had someone like him. Thank you Brian