Movenpick Al Mamzar 0 star

Customer review rating (ALL Rating) 4.3/5 233 reviews

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Movenpick Al Mamzar - Image 1
Movenpick Al Mamzar - Image 2
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Corner Cairo Road, 46th Street Al Mamzar, 92114, 0 DUBAI, United Arab Emirates

Description

Hotel extras

  • Serviced hotel apartments

  • Four well-appointed meeting rooms

  • 15 minutes from Dubai International Airport

  • Free shuttle to Al Mamzar Beach Park, metro station and mall

  • Full kitchen facility/Wi-Fi with pharmacy and grocery shopping within the building

Our accommodation(s)

Hotel location

Movenpick Al Mamzar

Corner Cairo Road, 46th Street Al Mamzar, 92114
0 DUBAI
United Arab Emirates

GPS:25.286688, 55.350444

Telephone
Fax +971 4 607 2999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
Near the property
  • Car park

SPICES

Spices is a contemporary all-day dining restaurant that provides exceptional International cuisine. The offerings range from Oriental creations and traditional Middle Eastern cuisine to the world's homemade classics.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  233 reviews

TripAdvisor Rating  4.5/5  1,383 reviews

Certificate of excellence 2024

Home away from home

Customer review rating 5.0/5

Nurain S. Business - Confirmed reviews ALL

**Home Away From Home!** Staying at Mövenpick Mamzar truly feels like a home away from home. The hospitality and service are unmatched, starting from the moment you arrive. Special shoutout to the amazing receptionists, Shalu and Aseef, who always greet you with a warm smile and are incredibly helpful. Rameez, Satish and Azhar, the bellboys, are prompt and attentive, ensuring a smooth experience with your luggage. And of course, Jabbar from security makes you feel safe and secure throughout your stay. This hotel consistently exceeds expectations, and I can't recommend it enough!

Nice place with good service

TripAdvisor rating 5.0/5

Jaffer_87rta Families - TripAdvisor review

my heartfelt gratitude for the exceptional experience during my recent stay. From the warm welcome at reception. That lady receptionist greeted us with a smile, quickly checking us in and ensuring all our needs were met. It's rare to find that kind of genuine hospitality; she made us feel right at home. With incredible assistance from that bellboy, Mr. Satheesh, every moment was delightful. His insider tips helped us discover hidden gems, making our trip even more special. Additionally, Mr. Ola’s attentive security provided peace of mind, enhancing our comfort. especially, the room was very clean, and the rooms were big with an affordable price, and that ambiance is amazing. Overall, your friendly staff and outstanding service made a lasting impression. I happily recommend Movenpick to all my loved ones and friends, and I look forward to returning soon! Thank you for creating such wonderful memories!❤️❤️

DearMr.Jaffar Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your recent stay with us and taking the time to provide us your review. It is only with valuable comments such as yours that we are able to keep up and improve our high service standards and emphasize on the requirements of our valued guests. We are very happy that your stay with us turned into a memorable experience, which this is the biggest reward for our hard work and continuous effort to provide hospitable and efficient services. Thank you and we hope to welcome you back to the hotel in the near future. Yours Sincerely, Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Disappointing Stay at Mövenpick Al Mamzar: A Far Cry from Five Stars

TripAdvisor rating 1.0/5

k1pro TripAdvisor review

Travel Date: Early August 2024 Booking Platform: Trip.com We recently booked a one-night stay at the Mövenpick Al Mamzar in Dubai for a layover. Listed as a five-star hotel, our experience fell far short of expectations. Major Letdowns: Dated and Unkempt: The apartments felt more like old, tired rentals than a luxurious hotel. Worn furniture and a single functioning bath towel for three guests were immediate red flags. Understaffed: Encountering only one receptionist and a frequently unavailable bellboy created a frustrating lack of service. Uncomfortable Sleep: Despite booking for three, the provided room only had a king bed. A makeshift bed for our son offered a less-than-ideal sleep experience. Stale Atmosphere: An overall musty smell pervaded the apartment, further diminishing the appeal. Breakfast Below Par: Limited Choices: The breakfast spread consisted mainly of vegetables, some fruit, a single cheese option, and low-quality bread for toasting. Flies hovering near the food added another layer of unpleasantness. Inattentive Staff: A lone attendant seemed indifferent to providing basic service during breakfast. Positive Aspects (Difficult to Find, But Here They Are): While the overall experience was disappointing, there might be a few redeeming qualities for some travellers: Location: Depending on your travel plans, the location might be convenient. Who Should Avoid This Hotel: Anyone expecting a true five-star experience Families with children seeking comfortable accommodations Travellers looking for attentive and professional service Recommendation: We strongly advise against staying at the Mövenpick Al Mamzar. There are numerous other hotels in Dubai that can offer a genuine five-star experience for a similar price point. Consider exploring alternative options before booking here. Additional Notes: We have attached photos of the hotel's condition to support our review. It's important to note that other travellers may have had different experiences. However, our stay did not reflect the five-star rating advertised by the hotel or Trip.com. We hope this review helps you make an informed decision about your next stay in Dubai!

Dear Guest, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. I do appreciate the time you have taken to write to us your concerns. I have noted the different issues that you have experienced during your stay with us here and would like to personally apologize for any inconvenience caused. All concerned departments have been informed on your complaints and the respective department heads are taking the matter very seriously to ensure that such incidents do not re-occur. We hope that you would give us another chance to be of better service to you and we will do everything possible to ensure we meet and indeed exceed your expectations. Yours sincerely Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Good Staff

TripAdvisor rating 5.0/5

Aashish D TripAdvisor review

The best service in UAE. Cozy environment and friendly staff. Professionalism at their best. Must visit if you seek a stay. Especially Hosenayaran Shah. Very professional. Helped in navigating the place and helpful. My stay was very good.

Dear Mr.Aashishd, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your recent stay with us and taking the time to provide us your review. It is only with valuable comments such as yours that we are able to keep up and improve our high service standards and emphasize on the requirements of our valued guests. We are very happy that your stay with us turned into a memorable experience, which this is the biggest reward for our hard work and continuous effort to provide hospitable and efficient services. Thank you and we hope to welcome you back to the hotel in the near future. Yours Sincerely, Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Home away From Home

Customer review rating 5.0/5

Nurain S. Business - Confirmed reviews ALL

I recently had the immense pleasure of staying at the Mövenpick Hotel Al Mamzar in Dubai, and I must say, it was an experience beyond my wildest expectations. From the moment I stepped through the doors, I was greeted by Mr Sameer with warmth and hospitality that set the tone for the rest of my stay. Miss Shalu at the reception was exceptionally welcoming and efficient, ensuring a smooth and swift check-in process. Their professionalism and friendliness made me feel right at home immediately. The breakfast held at the hotel was spectacular, I felt a little sick as I was travelling back-and-forth how the Kitchen accommodated to my request gave me everything that I needed to get back in shape. All the help. Mr Zohaib gave me was unbelievable. It felt I was at home.. The boys at Concierge Rameez, Jabbar the entire team, room service staff were exemplary in their duties, attending to every need with promptness and a genuine desire to ensure my comfort. The room itself was immaculate, well-appointed, and offered a serene retreat from the hustle and bustle of Dubai. Dining at Mövenpick Al Mamzar was a gastronomic delight. The food was exquisite, with a variety of options that catered to every palate. The quality and presentation were top-notch, making every meal a memorable experience. The restaurants within the hotel offered diverse culinary experiences, each one better than the last. In every aspect, from the exceptional staff to the luxurious amenities, the Mövenpick Hotel Al Mamzar exceeded my expectations. It was truly one of the best days I've ever spent in Dubai, and I cannot recommend this hotel highly enough. If you're looking for an out-of-this-world experience in Dubai, Mövenpick Al Mamzar is the place to be.

Dear Nurain S., We very much appreciate your comments regarding your stay at the Movenpick Al Mamzar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

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Other web-users rate our hotel

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  • 15 reviews 6.9/10 WiFi
  • 334 reviews 5.4/10 Cleanliness
  • 192 reviews 7.2/10 Breakfast
  • 36 reviews 9.1/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.