Dear Ms. R., Thank you for the delightful review following your recent stay. Thank you for acknowledging the level of service provided by our team members and in particular Donia. I will personally share your feedback with her. I am so happy to read you enjoyed our location and hotel facilities. Thank you also for recognizing the additional efforts with regards to hygiene and cleanliness made to ensure our guests feel safe. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel. Warm Regards, Amery Burleigh General Manager

Dear Ms. D., Thank you for taking the time to review us following your recent stay. I am glad to know that you had a great experience with us. And I am thrilled to know that you enjoyed the daily breakfast in our Talk Restaurant. We really appreciate and value your feedback and we certainly look forward of having the opportunity to welcome you back soon. Warm Regards, Amery Burleigh General Manager

Dear Mr. A., Thank you for taking the time to review us following your recent stay. I am glad to know that you had a nice experience with us and that you enjoyed the location of our hotel. Thank you also for recognizing the additional efforts with regards to hygiene and cleanliness made to ensure our guests feel safe. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel. Thank you again. Warm regards, Amery Burleigh General Manager

Dear Mr. K., Thank you for taking the time to review us following your recent stay. I am delighted to read that you enjoyed the location of our hotel. And thank you for acknowledging the level of service provided by our team members, Kaur, Mona and Bala. I will personally share your feedback with them. I was also genuinely sorry to hear about your comment of food variety in our restaurant because this is an area for which we are well recognized for our high quality, variety of dishes and service. We also always make sure that we highlight special dishes such as vegetarian, vegan, gluten-free and others. If you have a special request, all you have to do is ask and our team will be happy to provide you with your request. I have, however, forwarded your feedback to our Executive Chef, to see how we may improve service in this area, and how can we make these options more visible for our guests, and I know that he will take this feedback very seriously. And I am so sorry to hear about your comment of having an issue with our air conditioner, and I do apologize for this. I will personally forward your feedback to our Chief Engineer for follow up, as feedback like this helps us to improve our service for everyone. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel to restore your faith in our dining services. Thank you again. Warm regards, Amery Burleigh General Manager