Mövenpick Jumeirah Beach

Customer review rating (ALL Rating) 4.5/5 2,693 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Located in Dubaï Marina on the famous Walk in JBR district

  • Inspired dining and entertainment venues

  • Walking distance to the Arabian Gulf beaches

  • Spa, fitness facilities and swimming pool

  • Ballroom and 3 meeting rooms

Our accommodation(s)

Hotel location

Mövenpick Jumeirah Beach

Jumeirah Beach Residence, Marina Dubai
282825 DUBAI
United Arab Emirates

GPS:25.080935, 55.137205

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,693 reviews

TripAdvisor Rating  4.5/5  7,012 reviews

Certificate of excellence 2023

Extra special

TripAdvisor rating 5.0/5

Justin and Char... W TripAdvisor review

Everyone bent over backwards to make our stay personal Especially Chaudma from house keeping Everyday - something extra special for the family - iPads and beds made for the children… skin care all placed out carefull real attention to detail! thank you so so much!

Dear Justin and Char Thank you for your kind words! It is a pleasure to read that you enjoyed the personalized service provided by our team, especially Chaudma from Housekeeping. We always strive to pay attention to every detail to make your stay extra special and I am so glad that our teams contributed in making this visit so memorable for you and your family. Warm Regards, Alix Loyer Front Office Manager

One of the best Services in Dubai!

TripAdvisor rating 5.0/5

Jaroslav P Families - TripAdvisor review

One of the best service met in Dubai. What’s the secret - international open minded team aiming to provide U withe best measure time. Our tour agent made a mistake during booking confirmation. We booked «executive suite» (double room 70 sq.m.), but tour-agent «Voyage Tours» sent confirmation for executive room (standard room 35sq.m.) - after all night long flight it would be impossible to live in such conditions for a family with 2 children. Yissell at reception did everything to perform the best customer service skills and helped ti solve the problem with our tour agent and showed kindness when helped with earlier check-in. Recommend to include executive Lounge for your stay as evrthng was perfect with food and drinks as well as the service provided by Rita! Dear MOVENPICK team, Thanks a lot for our 3 days great leasure time and, for sure, for the best Ice cream!;) Jaroslav P.

Dear Jaroslav P., Thank you for choosing Mövenpick JBR for your recent stay in Dubai. We are delighted to hear that you enjoyed the services provided by our team and we are glad that Yissell at reception was able to assist you promptly and efficiently. Your kind words about our executive Lounge, food, drinks, and Rita's service are truly appreciated. We will indeed share your kind words with them directly and we look forward to welcoming you and your family back soon! Kind Regards, Alix Loyer Front Office Manager

My experience of staying in Mövenpick.

TripAdvisor rating 4.0/5

Denis P TripAdvisor review

Sunil is a fantastic room cleaner. Fast and furious:). Room is always in perfect condition after his work. However during breakfast time coffee station is overbooked and you may face the situation of getting a cold coffee. However if you stay nearby and control the process of coffee making, everything goes smooth .

Dear Denis, Thank you for sharing your feedback online following your recent experience at Mövenpick JBR. I am delighted to hear that Sunil provided such a high level of service during your stay. I apologize for the inconvenience you experienced during Breakfast at the coffee station and appreciate your understanding. Your feedback is valuable, and we will address this issue to ensure a smoother breakfast experience for all our guests. Looking forward to welcoming you back soon for another pleasant stay, Kind Regards, Alix Loyer Front Office Manager

It was wonderful!

Customer review rating 5.0/5

Robert Couples - Confirmed reviews ALL

I felt fantastic at this hotel, the personal was very considerate!Thank you!

Just okay

Customer review rating 3.0/5

Traveler Friends - Confirmed reviews ALL

The hotel is just okay. I would not stay again when I return to Dubai. The rooms are fine but the bathrooms were problematic. The sink is too low and the shower constantly leaks water all over the floor. I thought it was just my room but the friends in other rooms had the same problem with the water on the floor. The lobby is smokey from the sport bar on the first floor and the hotel staff is doesn’t go above and beyond for the hotel to be labeled as 5 star. Half of us received turn down service with treats while the other half did not. We asked the front desk and they told us they didn’t offer turn down service. It wasn’t a big deal but again, that’s not 5 star quality. The doormen were inconsistent as well. When we arrived the first doorman explained the difference between the public and private taxis. Later in the week, the next bellman only hailed private taxis. We told him we didn’t want to pay triple the amount but he acted as if we were making it up. Either way, our group was there one week and quickly figured out the private taxis triple charged. I would think the staff would know and leave it up to the guest to decide. Also, there’s no water in the lobby for guests. Again, odd for a 5 star hotel. The hotel is just okay but not a 5 star hotel in my opinion. More of a 3 star with a good location.

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Other web-users rate our hotel

  • 1,317 reviews 9.6/10 Location
  • 1,253 reviews 7.6/10 Room
  • 2,382 reviews 9.3/10 Service
  • 22 reviews 9/10 WiFi
  • 704 reviews 8.5/10 Food
  • 663 reviews 7.8/10 Breakfast
  • 574 reviews 6/10 Comfort
  • 508 reviews 8.1/10 Cleanliness

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