Mövenpick 's-Hertogenbosch

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 72 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • An ALLSAFE cleanliness and prevention label verified by NSF

  • Wonderful terrace at the lake side

  • Designated bike café in North Brabant with e-bike charging station

  • Spacious meeting rooms

  • Private parking

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ホテル所在地

Mövenpick 's-Hertogenbosch

Pettelaarpark 90
5216 PH S HERTOGENBOSCH
Netherlands

GPS:51.67678, 5.332583

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  72 件のレビュー

トリップアドバイザーの評価  4.0/5  1,293 件のレビュー

poor experience

トリップアドバイザーの評価 2.0/5

Frank K トリップアドバイザー認証口コミ

The bathroom was not clean as I found hair on the floor and there was no toilet paper on the dispenser. I couldn't turn off the noisy fan in the bath room. The room they actually gave me has no resembles of the shiny pictures on their website. It's interior is rather dated and really needs a full refurbishment. The hotels website attracts you with a competitive price but as soon as you are engaged to book a room they confront you with about 10% surcharge to park your car outside on their parking lot. You would expect this would come at no surcharge at all. Once I had a meal in their restaurant I ordered a beer and got it served in a glass with a sharp chipped off edge.

Dear Frank, Thank you very much for your review. We will immediately discuss your feedback with the relevant departments to prevent this in the future. We hope to start renovating soon. We thank you for your stay in our hotel. Yours sincerely,

Movenpick humiliation

トリップアドバイザーの評価 2.0/5

david m トリップアドバイザー認証口コミ

On a tour with Leger Travel. No food on arrival, made to sit in a "fenced off" area of the restaurant. Meals could only be ordered via the tour driver, from a very restricted menu. Reception refused to provide a menu, again stating that I must contact the driver to see one. Waiter explained that the window seating was for normal clients. Very humiliating experience. Hotel is built on the side of an old gravel pit, in an industrial area.

Dear David, Thank you for your time to evaluate your stay in our hotel. We are very sorry to hear that we didn’t meet your expectations. We will discuss your comment about the restaurant with our team to find out if we could change anything in the future. We thank you for your constructive feedback and for being our guest and we look forward welcoming you back.

Lovely rest stop

トリップアドバイザーの評価 4.0/5

Emma B トリップアドバイザー認証口コミ

We stayed as part of a Sherings tour. We were supposed to have a 3 night stay here but thanks to the dover crossing it ended up 2 nights. When we arrived it was all well organised and we immediately got ourselves booked in for something to eat. They have limited kitchen staff on so you have to get in quick. Unfortunately there is nothing else within walking distance to go get something to eat. I ordered a burger and it was delicious! The staff in the restaurant and bar were lovely! Friendly and attentive and after enduring awful travelling it was a much needed welcome relief. The reception staff were nice too and nothing was too much. Breakfast was also very good! Unfortunately the tour company we chose was a disaster so we didn’t get to have many meals or stay long due to their poor time management. Thankfully the hotel was there to at least say something positive about the trip. Thank you to all the staff for doing the best they could with an extremely tired and rushed your group!

Dear Emma, Thank you very much for taking the time to share your feedback. Your positive feedback is very much appreciated and will be shared with our employees. We are very pleased to hear that you had an enjoyable stay. We look forward welcoming you back again as our guest in our hotel in the near future. With kind regards, Wim van der Steen General Manager

Fautless stay

トリップアドバイザーの評価 4.0/5

MelonMelbourne ビジネス - トリップアドバイザー認証口コミ

I would give the place 5 stars as the service and staff were generally top quality. However, on the first night when I arrived I was mistakenly only charged one night's city tax instead of two, so I had to pay again when I checked out. The staff member was clearly inexperienced. The bar service was a bit slow as they only had 2 staff on to cover both the bar and restaurant. The decor was better than I expected for modern hotel in a business park. The breakfast had a very good choice for the buffet including hot choices like omelette. Again I've dropped a star for being a bit short of bowls and other utensils, there was a large tour group having breakfast to be fair...

Dear guest, We very much appreciate your comments regarding your stay at the Movenpick hotel 's-Hertogenbosch. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward welcoming you back again as guest of our hotel in the future. Kind regards, Wim van der Steen General Manager

COULD BE SO MUCH BETTER

トリップアドバイザーの評価 2.0/5

FedoraOnTour Friends getaway - トリップアドバイザー認証口コミ

Stayed here as part of a LEGER tour. The hotel itself was nice enough - modern, clean and roomy. However, we had great problems with the restaurant - it was supposed to close at 10 pm - we arrived day one with forty minutes to spare - we were told that it was already closed and all they had were bar snacks. Every day we had problems booking a table for an a la carte meal. The staff said they were short staffed in the kitchen but that is no excuse in this day and age. Food was OK when you could get it - nouveau cuisine (small portions.). The hotel is on a business park and if you wanted to go into town you had to hire a cab. Bar was OK - barman was very good. I got the impression that the hotel was empty which might explain a small brigade in the kitchen.

Dear Fedora, Thank you for your time to evaluate your stay in our hotel. Unfortunately in the Netherlands due to Covid-19 a lot of staff resigned the hotel and restaurant industry. The hotel is almost sold out for months now and unfortunately there is no influx of new employees. Everyday we had contact with the group/bus leader and for the 1st day they told us no reservation for the restaurant will be needed. Unfortunately we are unable to serve a group of 35 people unexpected and so our restaurant employees offered a set menu. We are very sorry to hear that we didn’t meet your expectations. We thank you for your constructive feedback and this will be forwarded to our chef and restaurant manager. Thank you very much for being our guest and we hope to welcome you back again in the near future. Kind regards, commissioned by Wim van der Steen General Manager

との提携 TripAdvisor

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