Novotel Chiangmai Nimman Journeyhub

Customer review rating (ALL Rating) 4.3/5 1,184 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • The hotel is the only Novotel property in Northern Thailand

  • Enjoy our family package which offers free breakfast for children below 16.

  • This hotel is pet friendly.

  • The hotel is within walking distance to One Nimman , Maya Shopping Center and MAYA theatres .

  • The hotel is a short walk from One Nimman Art Culture and Contemporary Art Center.

Our accommodation(s)

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Hotel location

Novotel Chiangmai Nimman Journeyhub

7*77 Moo 2, Huay Kaew Road, Soi Sreesud,Chang Phueak, Muang
50300 CHIANGMAI
Thailand

GPS:18.804685, 98.96416

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE

Food Exchange is a stylish, contemporary restaurant with a lush leafy backdrop. It offers Asian, Thai and International cuisine for breakfast, brunch and dinner. The perfect place for friends and family to gather over delicious meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,184 reviews

TripAdvisor Rating  4.0/5  143 reviews

Great stay!

Customer review rating 5.0/5

Peter Business - Confirmed reviews ALL

Loved the clean rooms and ammenities. Pool is fantastic! Drinks and food were top! Staff so helpful and the shops and bars are a tuk tuk ride away or you can walk. Loved the concept of the hotel and design.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukherjee General Manager

Good Stay

Customer review rating 4.5/5

N/e Families - Confirmed reviews ALL

Area is close to Ibis Nimman. Clean room

Dear Khun Nattapol, We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukherjee General Manager

GOOD STAY COMFORTABLE WITH GREAT STAFF

Customer review rating 5.0/5

Pattanan N. Business - Confirmed reviews ALL

ALL GOOD EXPERIENCES

Dear Khun Pattanan, We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukherjee General Manager

Very pleasant stay

Customer review rating 5.0/5

Sandra K. Friends - Confirmed reviews ALL

Located close enough to the shops and restaurants but still a bit isolated and quiet. Nice breakfast menu and well designed comfortable rooms.

Dear Ms. Sandra, We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukherjee General Manager

experience did not meet the standard of service that I had expected from your esteemed establishment.

Customer review rating 1.5/5

Somkid S. Business - Confirmed reviews ALL

deep dissatisfaction with my recent stay at Novotel this time. I am considering to change the hotel from next time Room Facilities: The room I was assigned lacked basic amenities such as napkins. This oversight is surprising and falls far below the expected standard for a hotel of your reputation. Bed Arrangement: The bed provided in my room was a combination of two single beds that were connected. However, the beds were not of equal size or comfort, resulting in an uncomfortable sleeping experience.

Dear Khun Somkid, Thank you for taking the time to tell us about your experience at the Novotel Chiangmai Nimman Journeyhub. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukherjee General Manager

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Other web-users rate our hotel

  • 381 reviews 7.8/10 Location
  • 721 reviews 7.3/10 Room
  • 524 reviews 8.4/10 Service
  • 13 reviews 7.1/10 WiFi
  • 410 reviews 5.7/10 Comfort
  • 317 reviews 8.5/10 Cleanliness
  • 259 reviews 7.2/10 Breakfast
  • 150 reviews 5.4/10 Amenities

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