Novotel Chiangmai Nimman Journeyhub

Customer review rating (ALL Rating) 4.4/5 1,053 reviews

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Description

Hotel extras

  • The hotel is the only Novotel property in Northern Thailand

  • Enjoy our family package which offers free breakfast for children below 16.

  • This hotel is pet friendly.

  • The hotel is within walking distance to One Nimman , Maya Shopping Center and MAYA theatres .

  • This hotel has Electric Vehicle charger.

Our accommodation(s)

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Hotel location

Novotel Chiangmai Nimman Journeyhub

7*77 Moo 2, Huay Kaew Road, Soi Sreesud,Chang Phueak, Muang
50300 CHIANGMAI
Thailand

GPS:18.804685, 98.96416

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOOD EXCHANGE

Food Exchange is a stylish, contemporary restaurant with a lush leafy backdrop. It offers Asian, Thai and International cuisine for breakfast, brunch and dinner. The perfect place for friends and family to gather over delicious meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,053 reviews

TripAdvisor Rating  4.0/5  162 reviews

Pleasantly surprised

TripAdvisor rating 4.0/5

annbO6292TK Couples - TripAdvisor review

Having read reviews after I booked the hotel; it was much better than expected. Yes, it is on a flight path but there are not that many flights and did not disturb sleep. Yes, some of the staff's English was not so good but some were exceptionally good in communicating. The shuttle bus is expensive and does not make sense to take when a Grab is much cheaper for 2 people. Good Happy Hour. Good coffee in lobby. Internet very poor and frequently dropped out or did not work.

Nimman area but under flight path

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Close to Maya shopping mall and One Nimman. Cafes are walkable. Under flight path but in room not noticeable. No extras offered under membership rewards

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Good stay

Dear Saravana, Thank you so much for your wonderful feedback and for giving us such an excellent rating! We are thrilled to hear that you had a good stay with us and that everything from your check-in to check-out went smoothly. It’s fantastic to know that our Heartists, accommodation, cleanliness, and the overall experience met your expectations. Your positive feedback is greatly appreciated, and we are also happy to hear that you were satisfied with our WiFi and breakfast offerings. We hope to continue welcoming you on your future travels. If there’s anything else we can do to enhance your next stay, please don’t hesitate to reach out. Once again, thank you for your trust and recommendation. We look forward to welcoming you back soon! Warm regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

Good Stay

Customer review rating 4.0/5

Ye K. A. Families - Confirmed reviews ALL

We enjoyed international and oriental cuisines at the hotel. However we didn't find much local cuisines for breakfast.

Dear Ye K. A., Thank you so much for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed the international and oriental cuisines offered at the hotel. Your comments about the local dishes at breakfast are greatly appreciated, and we would like to informed that we have taken your suggestion to heart. Starting this month, we are enhancing our breakfast selection by incorporating a wider variety of local dishes to enrich the experience for all our guests. We’re also pleased to hear that your booking experience was seamless and that our Heartists, accommodations, and overall services met your expectations. Your valuable feedback is vital to us and motivates our continuous efforts to improve. We would love to welcome you and your family back in the future. If there is anything we can do to make your next stay even more enjoyable, please don’t hesitate to reach out. Once again, thank you for your thoughtful feedback and recommendation. We look forward to serving you again soon! Warm regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

Well locate

Customer review rating 3.5/5

Siwat W. Business - Confirmed reviews ALL

Need to improve housekeeper performance and internal communication.

Dear Siwat, Thank you for sharing your feedback with us. We are glad to hear that you found our location convenient during your stay. We understand your concerns regarding the housekeeping performance and internal communication. To help us address these matters more effectively, could you kindly provide us with more details about your experience? Specifically, if there were any particular issues you encountered with housekeeping or any communication challenges that affected your stay, we would greatly appreciate your insight. This will allow us to take targeted actions to improve and ensure a better experience in the future. Your feedback is truly valuable, and we are committed to enhancing our services based on your input. We look forward to hearing from you and to the opportunity to welcome you back soon. If there is anything else we can do to make your next stay more comfortable, please don’t hesitate to reach out. Warm regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

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Other web-users rate our hotel

  • 545 reviews 8.3/10 Location
  • 855 reviews 7.2/10 Room
  • 768 reviews 8.5/10 Service
  • 15 reviews 7.5/10 WiFi
  • 440 reviews 5.4/10 Comfort
  • 395 reviews 8.2/10 Cleanliness
  • 325 reviews 7.7/10 Breakfast

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