The Sebel Canberra Civic 4.5 stars

Customer review rating (ALL Rating) 4.4/5 401 reviews

The Sebel Canberra Civic - Image 1
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Description

Hotel extras

  • Pet Friendly Accommodation (free of charge - T&C Apply)

  • Central CBD location and close proximity to shopping district

  • Kitchenette in all rooms and 24 hour onsite gym access

  • Located minutes from Parliament House, the National Library and Museum of Australia

  • Current NABERS rating of 5 for Energy and 4.5 for Water

Our accommodation(s)

Hotel location

The Sebel Canberra Civic

197 London Circuit, Canberra
2601 CANBERRA
Australia

GPS:-35.28157, 149.131973

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  401 reviews

TripAdvisor Rating  3.5/5  188 reviews

Conveniently located. Good amenities.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Adjacent to the Canberra Central shopping and food precinct. But no on-site parking. Room is a little small but comfortable with a mini kitchen fully equipped. The lady receptionist at check-in was very friendly and helpful with our parking needs. But the male receptionist at checkout had a long face and didn’t even offer any greetings.

Dear TING Z., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Canberra Civic Team

Good Stay

Customer review rating 3.5/5

Brian Y. Families - Confirmed reviews ALL

Thanks for having us, the experience was good with the following review: - Reception was friendly, helpful and knowledgeable. - The house keeping team are friendly and always great us with a smile Room for improvement: - Dedicated parking around the hotel will be great. Having young kids and bad weather is a challenge when the parking is not at the doorstep. - Not sure if it is due to policy, but some of the beds were not make up / clean when it is not inform to the house keeping team. When inform, only that particular day is make and it goes back to normal the following day - Essential item like coffee / sugar were not refilled, but it is always great seeing the house keeping team

Dear THUNG YUEN Y., Thank you for taking the time to tell us about your experience at the The Sebel Canberra Civic. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Canberra Civic Management

Perfect Spot for the Marathon

Customer review rating 3.5/5

Brad M. Solo - Confirmed reviews ALL

Relatively easy to get to. Parking isn't great however, the short walk to the Canberra Centre is defiantly not a hassle and worth the price. Good walk too and from the Canberra Times Marathon Event Centre at King George Terrace. Plenty of great food and drink outlets close by

Dear BRAD M., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Canberra Civic Management

Comfortable

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Quite plesant

Dear GREG W., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Canberra Civic Management

Very convenient

Customer review rating 5.0/5

Suzi Business - Confirmed reviews ALL

Bus stop close by service was really good

Dear SUZI M., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Canberra Civic Management

In partnership with TripAdvisor

Other web-users rate our hotel

  • 606 reviews 7.2/10 Location
  • 527 reviews 8.1/10 Room
  • 362 reviews 7.7/10 Service
  • 13 reviews 4.5/10 WiFi
  • 232 reviews 7.7/10 Cleanliness
  • 85 reviews 8.5/10 Vibe
  • 80 reviews 4/10 Food
  • 45 reviews 4.1/10 Breakfast

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