Hôtel Mercure Chantilly Resort & Conventions 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,234 件のレビュー

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Hôtel Mercure Chantilly Resort & Conventions - Image 1
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Hôtel Mercure Chantilly Resort & Conventions - Image 4
Route D Apremont, 60500 VINEUIL SAINT FIRMIN, France

説明

ホテルのその他の情報

  • Resort on a 237-acre estate 30 minutes from Paris

  • Bars with views onto the 18-hole golf course & terraces

  • Wellness area: indoor and outdoor pool, fitness, sauna, steam room

  • Golf, tennis, MTB, ping-pong, pool, table foot., badmin., bowling, playgrnd

  • Conference area, 2,000m2, with full daylight

当ホテルの客室

ホテル所在地

Hôtel Mercure Chantilly Resort & Conventions

Route D Apremont
60500 VINEUIL SAINT FIRMIN
France

GPS:49.201336, 2.489843

電話番号
ファックス +33 3 44 58 50 11

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

A L EPICERIE

The Michelin-starred Epicerie is open for Monday to Saturday lunch buffets and Monday to Sunday evening shared platters, with an all-you-can-eat Brunch on Sunday from 11.30am to 3pm.

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,234 件のレビュー

トリップアドバイザーの評価  3.5/5  351 件のレビュー

Comfortable rooms; friendly staff

トリップアドバイザーの評価 5.0/5

Jeffrey N トリップアドバイザー認証口コミ

This is the most luxurious Mercure hotel we have ever stayed at. It is a big place located right on a golf course and very close to the chateau at Chantilly, yet it still feels like you are out in the countryside here. The room was large and comfortable. The check in staff were extremely friendly and helpful, our clerk even walked outside with me to show me where to park and where the spa was. This is a great hotel.

Dear Jeffrey, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. We are glad to learn that you enjoyed your stay with us, our place, our rooms and our staff. We are looking forward to welcoming you for another stay very soon. Best regards,

Average hotel, very limited restaurant in great location

トリップアドバイザーの評価 3.0/5

favdk ビジネス - トリップアドバイザー認証口コミ

Great location, not impressed with service. The hotel is located approx 30 km north of Paris, 20 mins from CDG airport. It is in the country side, surrounded by fields and a golf course. The rooms are average and the minibar contains water and (full sugar) Softdrinks. The restaurant has a small choice of food and the staff struggles to speak pigeon English. They overcharged us in the end and nobody spoke good enough English to dort it. The restaurant has normal tables for the convention guests, but normal guest have to sit in very low chairs at a big coffee table. Same for breakfast.,if you are struggling to get up from a low chair use the room service, although the rooms have only 1 chair. One thing is sure: you have a quiet sleep.

Dear favdk, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. We are sorry that you did not enjoy completely your stay. We well took note that you enjoyed our location and the calm of the place. Nevertheless, we are looking forward to welcoming you for another stay. Best regards,

Close to Paris in a country environment

トリップアドバイザーの評価 4.0/5

favdk ビジネス - トリップアドバイザー認証口コミ

Such a peaceful environment. The hotel stands majestically in the French countryside. A golf course next to the property ensures peace and quite,. It is a conference hotel , so you might expect a lot of people around. The rooms a pretty standard with a little fridge, including complimentary drinks. The hotel has a swimming pool and spa (not used). The restaurant is reasonable and quality is more than average. A paradise for cheese lovers!! The breakfast was more than continental, with a good choice of warm food (egg, scrambled egg, sausages and bacon), wide choice of bread and pancakes. Not really suitable if you don’t have your own transportation. Good accessibility for disabled travelers. Approx 30 mins from CDG, 15 mins from Parc Obelix , 60 mins from Paris Centre

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you for an other stay. Best regards, Arnaud Boinet - Directeur Général et l’Equipe du Mercure Chantilly

Terrible and unsanitary!

トリップアドバイザーの評価 1.0/5

480flaviad ビジネス - トリップアドバイザー認証口コミ

Terrible and actually revolting experience. I check in and get told I’d been upgraded - ok, no issues there. The room was okay but nothing special (I believe it was room 135). But I woke up in the middle of the night (3 AM) after a long trip to France, only to find a bedbug had bit me. I thought it might just be one, but I still cautiously checked. After flipping pillows and checking the sheets, I kept finding more. Finally I tore off the mattress cover and again more and more bugs. In short, the bed was COVERED IN BED BUGS. I went to the reception at 3AM and got a cold “sorry” and “here’s a new room”. The new room (room number 103) was not only a downgrade, but also next to a very loud power generator that buzzed every minute, non stop. Other problems: - The carpets are dirty and stained. - No power outlet in the bathroom. - The rooms are not sound proof at all, it’s a total lie. - Why put a coffee machine in the room if you are not going to provide pods? - Staff never greets anyone. Very cold and rude. - Despite the incident (I showed the staff photos of the bugs as proof at 3AM when I went to the reception) no compensation was offered. No discount. No apology. Literally nothing. This was a business trip and paid by my employer, but almost 1.000 EUR for 3 nights and having level of service and hygiene is despicable. You should be ashamed.

Dear Flavia, I am sorry that your stay at the Mercure Chantilly hotel could have been thwarted by a bedbug problem, I would like to point out that this type of incident cannot be confused with the involvement of our teams in general maintenance. establishment note Our team has done its best to provide you with solutions and to be pleasant to you in the face of this incident, know that we systematically involve experts with a precise protocol to deal with these rare and exceptional events. I renew my apologies and ask you to accept my respectful greetings. Arnaud BOINET Director

overpriced and tiny room

トリップアドバイザーの評価 2.0/5

Thoughtfulpeeps Couples - トリップアドバイザー認証口コミ

This hotel was so overpriced. The rooms was sooooo small. The bed was comfortable and the place was clean but we would not stay here again. For the money one would expect a reasonable sized room. There was no place for our luggage, and no place to walk in the room at all.

Dear Janet L, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. We are sorry that you did not enjoy your stay. Nevertheless, we are looking forward to welcoming you for an other stay. Best regards, Arnaud Boinet - Directeur Général et l’Equipe du Mercure Chantilly

との提携 TripAdvisor

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