Novotel Santiago Las Condes

Novotel Santiago Las Condes

Classificação clientes Avis (Classificação ALL) 4.4/5 1.139 comentários

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Extras do hotel

  • Acessibilidade para pessoas com mobilidade reduzida

  • Piscina externa

  • Traslado para estações de esqui

  • Serviço de quarto para eventos corporativos

  • Academia equipada

Hotel ALLSAFE. Aprovado

Localização do hotel

Novotel Santiago Las Condes

Av Alonso de Cordova 5199, Las Condes
7560873 SANTIAGO
Chile

GPS:-33.406674, -70.576273

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Salas de reunião

BRAVO RESTAURANT AND BAR

Confortável e social, o restaurante Bravo tem vista para a piscina e o jardim e serve café da manhã americano. Seu menu internacional e chileno tem opções vegetarianas e infantis. Aberto das 6h30 às 11h30.

Nossas acomodações

Nossos quartos espaçosos e conjugados são perfeitos para descanso após um dia agitado em Santiago. Além disso, você não precisa sair para fazer suas atividades de trabalho, pois todos eles possuem uma mesa de trabalho e WIFI. solicitar quartos conjugados e quartos acessíveis para pessoas com mobilidade reduzida. Todos possuem cama hipoalergênica, espelho de aumento no banheiro, itens de higiene e secador de cabelos.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  1.139 comentários

Classificação no TripAdvisor  4.5/5  3.498 comentários

Excellent location and very comfortable

Classificação TripAdvisor 5.0/5

Trip53449 Negócios - Avaliação certificada TripAdvisor

The hotel is located in a prime are of Santiago. The rooms are large and very comfortable with an impressive view to Los Andes. The staff is very friendly and helpful. Easy check in and check out. Good breakfast.

Not what we excepted

Classificação TripAdvisor 1.0/5

andrea a Couples - Avaliação certificada TripAdvisor

We didn't get the housekeeping service in all our stay. We have the "cleaning room" doorhanger hanging in our door, and nothing. We had to request for fresh new towels severals times (more than 7) and nothing.. We had to go down to get them. No new soap, no new shampoo or conditioner. We request room service the first day we arrived, the empty dishes stay outside in the aisle for more than 8hrs. And when we arrived, the front office lady that recieved us, was cero gentle. She could help us solve our problemas. She only wanted to charge us in Pesos Chilenos PLUS adding the TAX, because her POS couldnt recognize our card.

Wonderful staff, Good service and location

Classificação TripAdvisor 4.0/5

Leonandardi Negócios - Avaliação certificada TripAdvisor

Stayed in this hotel for nearly 3 months for my business trip because it is just 3 minutes walk from the office. The hotel really has a very good location for business travellers in Las Condes. However, its in-room facilities are not that up to date and the AC is really old and loud. The twin bed room actually has two queen size beds, which is a surprise if you are gonna share the room with someone else. The breakfast is OK but you also see they serve the same things over these three months. The staff are really friendly and helpful, especially those in the front desk. Julia is so patient, helpful and thoughtful. She speaks very good English and has helped me out many times with my billing, payment or invoice issues. Her kind help and perfect service has made my stay even happier and more enjoyable. I would love to stay in hotel again when I go to Santiago next time. Meanwhile, the hotel still has some space for improvement in its facilities and breakfast choices. Hope to see your progress next time.

Dear guest, We appreciate your kind comments, as well as the time you took to share them with us. For us it is very important to receive this type of feedback, because it allows us to know the vision of our guests, and to know the points where they believe we should improve our service. I will like you to know that this year our hotel will begin a renovation process, which will lead us to offer a totally renewed product and more according to the current times. On the other hand, thank you for recognize Julia's effort to make your stay the best experience. She will be very happy to read your words. We hope you can return to the future to witness these modifications. Best regards. Miguel Díaz Encargado de Calidad Novotel Santiago Las Condes

2 jours à Novotel Santiago

Classificação TripAdvisor 5.0/5

Jean-Philippe B Família - Avaliação certificada TripAdvisor

Beautiful place to stay, calm, cleanliness and the staff wa steamy professional. Beautiful room, great pool, great service. People really friendly and professional. All the services you need are available

Dear Jean-Philippe, We appreciate the time you have taken to share with us your insight of your visit to Novotel Santiago Las Condes. We are pleased to know that you had a pleasant experience. We hope that in future visits to Santiago, Novotel Santiago Las Condes be your choice. Best regards. Miguel Díaz Encargado de Calidad Novotel Santiago Las Condes

Clean Hotel, very friendly staff - old and worn out furniture in the rooms

Classificação TripAdvisor 4.0/5

n23mj Família - Avaliação certificada TripAdvisor

The hotel is very clean, lobby and breakfast room nicely decorated. Staff is polite and friendly, good service Breakfast is very good, a lot of things to choose from, nothing missing The pool area is nice with sun chairs and a small house so kids can play The rooms are not good. Furniture is worn out and really old, the hotel needs to invest in renovating the rooms urgently. Only good thing: the beds have been comfortable

Dear guest, Thank you for your kind comments and for the time invested to do it. For us is very important to get this kind of feedback, because it allow us to know our guest's vision and to know which points they believe we should improve. I will like you to know that our hotel will start a renovation process this year. This will lead us to offer a new and fresh product, more accord to this new era. We really hope that you can return in the near future, to see all this changes. Best regards, Miguel Díaz Encargado de Calidad Novotel Santiago Las Condes

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 428 comentários 9.4/10 Localização
  • 758 comentários 7.1/10 Quarto
  • 840 comentários 7.2/10 Serviço
  • 19 comentários 5.7/10 Wifi
  • 474 comentários 7.7/10 Café da manhã
  • 360 comentários 6.7/10 Conforto
  • 332 comentários 3.9/10 Comida
  • 238 comentários 7.1/10 Limpeza

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