Mercure Concepción

Customer review rating (ALL Rating) 4.4/5 935 reviews

Mercure Concepción - Image 1
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Cochrane Poniente 75, 4030000 CONCEPCIÓN, Chile

Description

Hotel extras

  • Located in Costanera Center business center

  • The best option for events and meetings in Concepción

  • New and modern with bar, restaurant and gym

  • Free Wi-Fi available throughout the entire property

Our accommodation(s)

Hotel location

Mercure Concepción

Cochrane Poniente 75
4030000 CONCEPCIÓN
Chile

GPS:-36.833496, -73.059822

Telephone
Fax +56 41 274 8109

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURANT AND BAR HEMISFERIO

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  935 reviews

Agradable Hotel

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Buen Hotel. Cumple.

Estimado Erick Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Concepción. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

Nice stay

Customer review rating 4.5/5

Juha H. Business - Confirmed reviews ALL

Nice stay without any issues.

Dear Juha H., We very much appreciate your comments regarding your stay at the Mercure Concepción. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Long stay, no issues.

Customer review rating 5.0/5

Lorenzo Business - Confirmed reviews ALL

Have been several times in the hotel, no issues at all, the personnel is very kind.

Dear Lorenzo We very much appreciate your comments regarding your stay at the Mercure Concepción. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Pros: Hosts and personnel were very cordial and affable. The bed and pillows were very comfy. The room was very clean. I think the room soundproofing was very good. So so: Only one coffee machine meant queuing up. Breakfast was good though I missed something, that I can not pinpoint. Cons I could not get into the Wifi so that was a bit frustrating. Shower took a while to warm up, and then fluctuated in temperature a bit.

Estimado Patricio Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Concepción. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

Estancia impecable

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Excelente atención

Estimada Cecilia Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Concepción. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

Other web-users rate our hotel

  • 304 reviews 5.9/10 Location
  • 672 reviews 6.1/10 Room
  • 649 reviews 8.6/10 Service
  • 8 reviews 7.1/10 WiFi
  • 409 reviews 8.9/10 Breakfast
  • 360 reviews 4.4/10 Comfort
  • 210 reviews 5.8/10 Cleanliness
  • 129 reviews 3.6/10 Value

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Customer review rating (ALL Rating) 4.0/5 (1982 reviews)

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See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.