Mercure Concepción
Customer review rating (ALL Rating) 4.3/5 777 reviews
Located in Costanera Center business center
The best option for events and meetings in Concepción
New and modern with bar, restaurant and gym
Free Wi-Fi available throughout the entire property
ALLSAFE approved hotel
Cochrane Poniente 75
4030000 CONCEPCIÓN
Chile
Telephone +56 41 274 8100
Contact email
AEROPUERTO INT CARRIEL SUR At 8km / 4.97 miles
GPS:-36.833496, -73.059822
Check-in from - Check out up to
Accessible room
Accessible room
Good stay and everything is comfortable
Customer review rating 5.0/5
Rodrigo P. L. Business - Confirmed reviews ALL
Dear Rodrigo P., We very much appreciate your comments regarding your stay at the Mercure Concepción. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Great stay
Customer review rating 4.5/5
Anonymous Business - Confirmed reviews ALL
Estimado/a Angela H., Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Concepción. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.
Good stay
Customer review rating 4.0/5
Paulina Families - Confirmed reviews ALL
Dear Paulina A., Thank you for taking the time to tell us about your experience at the Mercure Concepción. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Very nice and clean place!
Customer review rating 5.0/5
Ricardo T. Couples - Confirmed reviews ALL
Dear Ricardo T. Naranjo, We very much appreciate your comments regarding your stay at the Mercure Concepción. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
average
Customer review rating 2.5/5
Luis Business - Confirmed reviews ALL
Dear Luis G T., Thank you for taking the time to tell us about your experience at the Mercure Concepción. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,