Mercure Concepción 4 stars

Customer review rating (ALL Rating) 4.4/5 783 reviews

Mercure Concepción - Image 1
Mercure Concepción - Image 2
Mercure Concepción - Image 3
Mercure Concepción - Image 4
Cochrane Poniente 75, 4030000 CONCEPCIÓN, Chile

Description

Hotel extras

  • Located in Costanera Center business center

  • The best option for events and meetings in Concepción

  • New and modern with bar, restaurant and gym

  • Free Wi-Fi available throughout the entire property

Our accommodation(s)

Hotel location

Mercure Concepción

Cochrane Poniente 75
4030000 CONCEPCIÓN
Chile

GPS:-36.833496, -73.059822

Telephone
Fax +56 41 274 8109

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURANT AND BAR HEMISFERIO

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  783 reviews

Customer review rating 2.0/5

Corinne B. Business - Confirmed reviews ALL

The hotel is in a central and convenient location; however, its proximity to the train tracks significantly impacted my stay. Trains passed throughout the night and sounded their horns, which were clearly audible even with the windows closed and while wearing earplugs. As a result, I did not get a good night’s sleep. This was the primary reason for my review score, and light sleepers may wish to consider alternative accommodation. The initial room allocated was not in an acceptable condition, with liquid spills on the wall and what appeared to be blood-stained fingerprints on the door. A room change was requested and promptly arranged. The second room was clean and comfortable, although the hairdryer was dirty and had a broken plug, which I reported to reception. Breakfast offered a generous selection; however, the quality of the machine coffee was poor, and I chose to purchase coffee from the café in the adjacent atrium. While the staff were friendly and helpful, the overall experience did not represent good value for the price charged.

Customer review rating 5.0/5

Oscar N. S. C. Business - Confirmed reviews ALL

Great time work

Customer review rating 4.5/5

Andres B. Families - Confirmed reviews ALL

one night trip with my daughter who was participating in a Gimnastic Tournament in Concepción

Estimado Andrés Agradecemos sinceramente su comentario positivo y nos complace saber que usted y su hija disfrutaron de su estancia mientras participaba en el torneo de gimnasia. Esperamos tener la oportunidad de recibirles nuevamente en el futuro. Saludos cordiales, Mercure Concepción

Customer review rating 3.5/5

Patricio M. V. Business - Confirmed reviews ALL

satisfactoria

Estimado Patricio M. V., Agradecemos su comentario y nos complace saber que su experiencia fue satisfactoria. Lamentamos que no haya podido disfrutar de un postre en su habitación, ya que esto se debe a nuestras políticas de servicio. Agradecemos su comprensión y esperamos recibirle nuevamente. Atentamente, Mercure Concepción

Customer review rating 5.0/5

Rodrigo A. V. S. Couples - Confirmed reviews ALL

ATENCION DEL PERSONAL FABULOSA

Estimado Rodrigo Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Concepción. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

Other web-users rate our hotel

  • 304 reviews 6.9/10 Location
  • 612 reviews 6.2/10 Room
  • 643 reviews 9/10 Service
  • 14 reviews 5.6/10 WiFi
  • 366 reviews 8.4/10 Breakfast
  • 321 reviews 4.5/10 Comfort
  • 206 reviews 6.2/10 Cleanliness
  • 89 reviews 8/10 Vibe

Powered by Trustyou

Our other establishments nearby

ibis Concepcion 3 stars

Customer review rating (ALL Rating) 4.1/5 (1761 reviews)

At 4.597 km

See the hotel
All our hotels in Concepcion

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.