Pullman Viña del Mar San Martín (Ex Atton)

Customer review rating (ALL Rating) 4.4/5 2,209 reviews

Av San martin 667, 2520096 VIÑA DEL MAR, Chile

Hotel extras

  • Accessibility for people with reduced mobility

  • Bicycle rental

  • Bridal Suite

  • Pet-friendly hotel! Small pets welcome.

  • Pool Bar during the summer

ALLSAFE approved hotel

Our accommodation(s)

5-star Pullman Viña del Mar: modern rooms & sea views. Accessible for people with reduced mobility, queen/king size beds, WIFI,TV/streaming, toiletries, sound insulation, AC & sofa. Local calls free.

Hotel location

Pullman Viña del Mar San Martín (Ex Atton)

Av San martin 667
2520096 VIÑA DEL MAR
Chile

GPS:-33.014895, -71.555744

Telephone +56 32 381 7100

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

JOAQUIN RESTAURANT AND BAR

Our sophisticated restaurant serves typical dishes from Chile & Latin America, specializing in local fish and seafood & vegetarian options. Enjoy our continental, healthy breakfast! 7:00 a.m.-11:30 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,209 reviews

TripAdvisor Rating  4.0/5  925 reviews

Good location

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Overlooks the beach and near plenty of restaurants

Dear Jeff W., Thank you for taking the time to tell us about your experience at the Pullman Vina del Mar San Martín. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristián Mera. Deputy Manager.

Really bad check in/out process

Customer review rating 2.5/5

Luis Business - Confirmed reviews ALL

I brought a group from usa, 12 rooms, I passed exclusively to sort everything out three days prior to check In, and do everything smooth and operative, turns out it was not pleasant at all, they never put in the system what it was under my name neither my payment at the c/o time. Not good at all. The rest super fine.

Estimado Luis. Gracias por habernos contactado. Lamentamos mucho que haya tenido problemas al check-in. Entendemos que usted había coordinado las reservas previamente y aun así hubo problemas. Por favor acepte nuestras mas sinceras disculpas. Hemos reportado lo sucedido ya que es muy importante para nosotros que sus requerimientos se cumplan. Dejaré mi contacto para asistirlo personalmente en su próxima reserva. Saludos cordiales. Cristián Mera. Deputy Manager.

COMODO

Customer review rating 5.0/5

Marcelo Business - Confirmed reviews ALL

COMODO , AGRADABLE.-

Estimado Marcelo, Gracias por haber tomado el tiempo de calificar su experiencia en nuestro hotel. Valoramos sus palabras y agradecemos la confianza depositada en nuestro equipo para tan importante evento. Esperamos volver a tener la oportunidad de compartir esta grata experiencia el próximo año. Estaremos atentos a su próxima visita. Hasta la próxima. Cristián Mera. Deputy Manager.

Good stay, clean hotel, good breakfast and food

Customer review rating 4.0/5

Adam B. Business - Confirmed reviews ALL

Good stay, clean hotel, good breakfast and food, friendly staff.

Dear Adam B., We very much appreciate your comments regarding your stay at the Pullman Vina del Mar San Martín. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristián Mera. Deputy Manager.

Location was good

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Your hotel is very dirty, blinds in room had stains, bathroom was not very clean, even reception area looked like it needed a sweep and dusted

Enzo. Thank you for choosing the Pullman Viña del Mar San Martín hotel. We apologize for the cleaning problems you experienced during your stay. We have taken steps to prevent this from happening again. Your opinion is very important to us. We hope you trust us again for a next occasion. We will gladly work to improve your experience. Best regards Cristián Mera. Deputy Manager.

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Other web-users rate our hotel

  • 1,015 reviews 7.5/10 Location
  • 1,241 reviews 6.2/10 Room
  • 1,578 reviews 7.4/10 Service
  • 33 reviews 4.6/10 WiFi
  • 698 reviews 6.5/10 Breakfast
  • 509 reviews 4.2/10 Comfort
  • 422 reviews 5.4/10 Cleanliness
  • 246 reviews 3/10 Value

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