Pullman Lima San Isidro

Pullman Lima San Isidro 4 stars

Customer review rating (ALL Rating) 4.7/5 307 reviews

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Hotel extras

  • Accessibility for people with reduced mobility

  • Heating

  • Outdoor jacuzzi

  • Executive Suite

  • Bar on the restaurant terrace

Hotel location

Pullman Lima San Isidro

Av Jorge Basadre 595 San Isidro
15073 LIMA
Peru

  • By plane

    AEROPUERTO INT JORGE CHAVEZ At 14km / 8 miles

GPS:-12.095067, -77.037871

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANTE RESIDENTE

Enjoy a good breakfast buffet, a cocktail in the Lobby Bar in our Resident Restaurant, specialized in Peruvian cuisine with a contemporary flair.

Our accommodation(s)

With your comfort in mind, Pullman Lima San Isidro has 250 spacious rooms that will make your days in the city more pleasant and guarantee you a peaceful night's sleep. We have Deluxe rooms and Suites All our rooms are Non-Smoking and have AC and sound insulation, plus a minibar and a coffee maker so you have drinks and fast food on hand. In addition, you can request feather or hypoallergenic pillows.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  307 reviews

TripAdvisor Rating  4.5/5  3,632 reviews

Good stay

Customer review rating 5.0/5

Elkin L. Solo - Confirmed reviews ALL

Excellent, nicer, very very good

Estimado Elkin, En nombre del equipo Pullman Lima San Isidro quisiera saludarlo y agradecerle por tomarse el tiempo de realizar nuestra encuesta de satisfacción. Nos sentimos muy orgullosos de saber que durante su estadía pudimos cumplir con sus expectativas. Nuestro compromiso es que quiera volver por lo que estaremos encantados de tenerlo nuevamente con nosotros. Sinceramente, Xiomara Núñez Jefe de turno

Bon séjour

Customer review rating 4.5/5

Frederic A. Business - Confirmed reviews ALL

good on every level

Dear Frederic On behalf of Pullman´s Lima San Isidro team, we would like to thank you for taking the time to complete our satisfaction survey and give us your valuable impression of the quality of service we provide. Our commitment is your return this is why we would like to have you back soon in the near future. Thank you very much for your preference! Kind regards, Xiomara Nunez, Duty Manager

Customer review rating 2.5/5

Miriam Business - Confirmed reviews ALL

Not best service

Dear Miriam, On behalf of Pullman´s Lima San Isidro team, we would like to thank you for taking the time to complete our satisfaction survey and give us your valuable impression of the quality of service we provide. It is very important for us to know the opinions of our guests; scores like yours helps us to continue improving in the level of service we offer. Unfortunately, we were unable to assist you with efficiency we would have liked with the room service breakfast during your stay and the laundry service you never send, we apologize for the inconveniences and i would like to assure you that we are taking the necessary precautions to avoid such situations to repeat itself, because this is not part of our standards. Once again, we are truly sorry for the inconveniences caused and hope you can give us another opportunity for us to demonstrate the real sense of quality service that Pullman San Isidro pursues to provide our guests. Thank you for your understanding, and don't hesitate to contact me back on any requirement. Kind regards, Sophia Candela Front Office Manager so…

Estancia agradable

Customer review rating 5.0/5

Arthur Business - Confirmed reviews ALL

Genial

Estimado Arthur, En nombre del equipo Pullman Lima San Isidro quisiera saludarlo y agradecerle por tomarse el tiempo de realizar nuestra encuesta de satisfacción. Nos sentimos muy orgullosos de saber que durante su estadía pudimos cumplir con sus expectativas. Nuestro compromiso es que quiera volver por lo que estaremos encantados de tenerlo nuevamente con nosotros. Sinceramente, Xiomara Núñez Jefe de turno

Customer review rating 3.5/5

Heather Couples - Confirmed reviews ALL

The front desk staff was amazing and even booked a taxi for us. I gave the score 7/10 because staff asked me three times at the breakfast buffet my room number as if I was sneaking in. It was rude and uncomfortable for me.

Dear Heather K., Thank you for taking the time answer out survey about your experience at the Pullman Lima San Isidro. Unfortunataly we could not meet your expectations, we are taking note about your comment during breakfast time, please receive my apologies and we are working with the team to improve this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Reategui Food and Beverage manager

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Other web-users rate our hotel

  • 31 reviews 9.3/10 Location
  • 56 reviews 6.4/10 Room
  • 141 reviews 9.3/10 Service
  • 28 reviews 9.5/10 Breakfast
  • 17 reviews 10/10 Cleanliness
  • 6 reviews 9.3/10 Bar
  • 6 reviews 3.6/10 Value

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