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ALL Rating  4.7/5  1,835 reviews

Customer review rating 5.0/5

Alicia G. Solo - Confirmed reviews ALL

Very pleasant

Dear M. G., Thank you very much for your kind words regarding your recent stay at Ibis Styles Athens Routes. We are thrilled to hear that you found our hotel to be clean and centrally located, as we strive to provide a pleasant experience for all our guests. Your feedback is greatly appreciated and we look forward to welcoming you back in the future. Best regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 3.0/5

Susan D. Couples - Confirmed reviews ALL

Room uninspiring. Peeling wallpaper, kettle not working. The restaurant serving limited dishes, paper cups in bedroom.

Dear Ms. D., Thank you for sharing your feedback regarding your recent stay with us. We are sorry to hear that your experience did not meet your expectations. We value your comments about the room's condition and the dining options available. Your observations will be taken into consideration as we continuously strive to improve our services and facilities. We appreciate your insights and hope to have the opportunity to serve you better in the future. Sincerely, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 4.5/5

Ronald L. Couples - Confirmed reviews ALL

We enjoyed how stay and had a great room. We are returning next week

Dear M. L., Thank you very much for sharing your positive experience at Ibis Styles Athens Routes. We are thrilled to hear that you enjoyed your stay and found your room to be great. We look forward to welcoming you back next week and hope that your next visit is just as enjoyable. Best regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 3.0/5

Evangelos G. Couples - Confirmed reviews ALL

Decent experience. The cleanliness throughout the property was very good, and the facilities were decent for a 4-star hotel. However, there are a few areas that could be improved. The pillows in the room were extremely flat and definitely need replacing, as they were not very comfortable. Additionally, complimentary water was not replenished on the second night, which was disappointing. The biggest area for improvement would be customer service. While the staff were generally respectful, they would benefit from further training in guest interaction and hospitality. In particular, the lady working at the bar was polite, but during a busy period she informed us to wait before we could even approach the bar or be greeted, which did not feel very welcoming. Overall, it was a decent stay with good cleanliness and acceptable facilities, but improvements in service and attention to detail would make a big difference.

Dear Mr. G., Thank you for taking the time to share your detailed feedback regarding your recent stay at Ibis Styles Athens Routes. We are pleased to read that you appreciated the cleanliness of our hotel and found our facilities satisfactory overall. At the same time, we sincerely regret that certain aspects of your stay did not fully meet your expectations. Please accept our apologies regarding the comfort of the pillows and the issue with the replenishment of complimentary water in your room. Your comments have already been shared with the relevant departments so that immediate improvements can be made. We are especially sorry to learn that your experience with our customer service did not feel as welcoming as it should have been. Providing warm and attentive hospitality is one of our top priorities and your feedback is extremely valuable in helping us improve. We will certainly address your comments with our team. We truly appreciate your honest observations, as they help us continue improving the experience we offer to all our guests. We hope to have the opportunity to welcome you back in the future and provide you with a much more enjoyable stay. Kind regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 5.0/5

Gabriel V. F. Couples - Confirmed reviews ALL

Ibis is always great value for money. This one is well located, about 20/25 min from main attractions Staff was very friendly and supportive

Dear M. V. F., Thank you very much for sharing your positive experience at Ibis Styles Athens Routes. We are delighted to hear that you found your stay comfortable and appreciated our location as well as the value we offer. It is also heartening to know that our staff made a positive impact during your visit. We look forward to welcoming you back in the future. Best regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 2.0/5

John M. Families - Confirmed reviews ALL

We arrived late however we received a warm welcome. We needed a one night stay as heading to Hydra early the next morning. The room was clean, beds and pillows comfortable however we barely got any sleep at all due to the noise of the traffic outside and there appeared to be a tank filling with water every 15 mins throughout the night. I would not recommend this hotel unless you like sleeping in the middle of a Formula one racing track. A real shame as the staff are friendly and keep the hotel clean and tidy.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at Ibis Styles Athens Routes. We are pleased to read that you appreciated the warm welcome from our team, as well as the cleanliness of your room and the comfort of our beds and pillows. Your kind words about our staff are truly appreciated. At the same time, we are sorry to learn that your stay was affected by noise during the night. Please kindly note that our hotel is located in a central area of the city, where some level of traffic activity is expected. All our street-facing rooms are equipped with soundproof windows. However, we understand that noise perception can vary from guest to guest. For this reason, our team is always available to assist during your stay and, whenever possible, offer a room change to a quieter side of the building to better suit individual preferences. We also appreciate you bringing the matter regarding the water system to our attention and we will further look into this with our maintenance team. We truly value your feedback and hope to have the opportunity to welcome you again in the future, providing you with a more comfortable and restful experience. Kind regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 4.0/5

Patinya W. Couples - Confirmed reviews ALL

We have a nice stay at ibis. The area felt safe to walk back during the night.

Dear M. W., Thank you for your kind words regarding your recent stay at Ibis Styles Athens Routes. We are delighted to hear that you found your experience comfortable and appreciated the safety of the surrounding area. Our team strives to ensure that all guests feel secure and at ease during their visit and your positive feedback is greatly valued. We hope to have the pleasure of welcoming you again for another stay in Athens. Best regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 5.0/5

Christopher B. Couples - Confirmed reviews ALL

Very friendly efficient staff. Clean and tidy room. Good location

Dear M. B., Thank you very much for taking the time to share your positive experience at Ibis Styles Athens Routes. We are delighted to hear that you found your stay comfortable, enjoyed our friendly staff and appreciated the cleanliness of your room. It is gratifying to know that our location met your expectations. We hope to welcome you back on your next visit to Athens. Warm regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 4.5/5

Trent T. Business - Confirmed reviews ALL

I found the staff at the ibis Styles Athens Routes to be very friendly and helpful, particularly when I found myself looking for a hotel room after an unplanned layover at the airport. They greeted me, even late at night and were helpful the next morning in getting me to a cab to the airport.

Dear M. T., Thank you very much for your kind words regarding our team at Ibis Styles Athens Routes. We take great pride in providing exceptional service, especially during unexpected situations such as yours. It is wonderful to hear that our staff made your late-night arrival more comfortable and assisted you with your transportation needs the following day. Your feedback is greatly appreciated and motivates us to continually enhance our guest experiences. We truly hope to welcome you back to Ibis Styles Athens Routes in the near future. Best regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 4.0/5

Andrew T. Couples - Confirmed reviews ALL

Pleasant welcome, clean room. Good choice & selection for breakfast. Very comfortable beds and pillows. Conveniently located for sightseeing in Athens centre.

Dear Mr. T., Thank you very much for your kind words regarding your recent stay at Ibis Styles Athens Routes. We are delighted to hear that you appreciated the warm welcome, clean accommodations and the variety of breakfast options we offer. It is also wonderful to know that our location contributed to your enjoyable sightseeing experience in Athens. We look forward to welcoming you back on your next visit. Best regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 4.5/5

Viljo P. J. K. Solo - Confirmed reviews ALL

I think the hotel is in a good location. The metro connection is close and there are grocery stores within walking distance.

Dear M. K., Thank you very much for sharing your positive experience at Ibis Styles Athens Routes. We are pleased to hear that you found our location convenient, with easy access to the metro and nearby grocery stores. Your feedback is invaluable to us, as it highlights the aspects that make our hotel a favorable choice for guests. We look forward to welcoming you back in the future. Best regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 5.0/5

Danielle S. Families - Confirmed reviews ALL

Clean, well maintained, cheerful, inviting dining area, very organized front desk, friendly staff.

Dear M. S., Thank you very much for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated the friendly service from our staff, as well as the cleanliness and inviting atmosphere of our dining area. Your feedback regarding the organization of our front desk is also very encouraging. We strive to provide a welcoming experience for all our guests and are pleased that you felt that during your visit. We hope to have the pleasure of welcoming you again for another stay in Athens. Best regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 1.0/5

Linda C. Families - Confirmed reviews ALL

You can talk to your staff about this. They’ll tell you it isn’t their fault. I disagree. So what’s the point of this exercise?

Customer review rating 4.0/5

Katie G. Friends - Confirmed reviews ALL

Reception staff were incredibly helpful. George and Alexandros went above and beyond helping us. Recommending restaurants and finding a pool to use for a day. Smiley and charming. Great breakfasts with brilliant staff in the restaurant. Thank you. Only downside was a drain smell in our bathroom/bedroomx

Dear Ms. G., Thank you very much for your kind words regarding your recent stay with us. We are delighted to hear that our team, particularly George and Alexandros, were able to provide exceptional service and assist you with your needs. Your feedback regarding the drain smell in your bathroom has been duly noted and we will be sure to look into this matter to enhance our guests' experiences in the future. We hope to have the pleasure of welcoming you again for another stay in Athens. Best regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 4.5/5

Natasha C. Families - Confirmed reviews ALL

The staff was welcoming and assisted us in finding a great dinner the first evening. The outdoor area is a pleasant reprieve from the city.

Dear M. C., Thank you very much for your kind words regarding your recent stay at Ibis Styles Athens Routes. It is a pleasure to hear that our location, staff, and breakfast met your expectations. We strive to create a welcoming atmosphere and are delighted that our team could assist you during your visit. We hope you enjoyed our outdoor area as a peaceful escape from the city. We hope to have the pleasure of welcoming you again for another stay in Athens. Best regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 5.0/5

Saad A. Solo - Confirmed reviews ALL

The location is very good, but the place, cleanliness, smell, room service, reception, buffet staff, breakfast, assistance, attention, and bar – thank you from the bottom of my heart for everything.

Dear M. Saad, Thank you very much for your wonderful feedback regarding your recent stay with us. We are delighted to know that you appreciated our location and the various aspects of our service, including the cleanliness, breakfast and the attentiveness of our staff. Your kind words motivate us to continue providing exceptional experiences for our guests. We look forward to welcoming you back on your next visit. Kind regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 4.5/5

Agnieszka K. Friends - Confirmed reviews ALL

Everything was great, except the hairdryer (it was not working properly)

Dear M. K., Thank you very much for your kind words regarding your stay and for your positive rating. We are delighted to read that you appreciated our location, cleanliness and spacious accommodations. We apologize for the inconvenience you experienced with the hairdryer. Your comments are valuable and we appreciate your understanding. Best regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 5.0/5

Sandeep K. S. Couples - Confirmed reviews ALL

Great Stay close to popular landmarks

Dear M. K. S., Thank you very much for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient location near popular landmarks. Our team strives to provide a comfortable experience for all our guests and it is gratifying to know that we met your expectations. We look forward to welcoming you back in the future. Warm regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 5.0/5

Artin S. Business - Confirmed reviews ALL

Great location, personel, services, all was amazing

Dear M. S., Thank you very much for your kind words regarding your stay with us at Ibis Styles Athens Routes. We are delighted to hear that you found our location, personnel and services to be exceptional. It is our priority to create memorable experiences for our guests and your feedback serves as a great motivation for our team. We hope to have the pleasure of welcoming you again for another stay in Athens. Sincerely, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 5.0/5

Christopher M. Friends - Confirmed reviews ALL

Very nice hotel- clean and comfortable. Staff very pleasant and helpful. Good location near Acropolis.

Dear M. M., Thank you very much for your kind words regarding your recent stay at Ibis Styles Athens Routes. We are delighted to hear that you found our hotel to be clean, comfortable and well-located near the Acropolis. It is also wonderful to know that our staff contributed positively to your experience. We look forward to welcoming you back on your next visit to Athens. Best regards, Front Office Supervisor Ibis Styles Athens Routes