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ALL Rating  4.7/5  1,821 reviews

Customer review rating 4.5/5

Marcus L. Families - Confirmed reviews ALL

Great location either for metro, bus or just walking to Syntagma Square. Rooms well positioned and clean. No storage space or hanging space though. Breakfast was good, lots of variety and local options. We had an issue with arriving by taxi from the airport as there is no parking area near the hotel - our taxi just parked on the zebra crossing and complained about them not provisioning drop off area.

Customer review rating 4.5/5

Matteo S. Solo - Confirmed reviews ALL

Excellent service. Clean and spacious room, very good breakfast, 24/7 reception, close to public transportation.

Customer review rating 5.0/5

Elizabeth M. Solo - Confirmed reviews ALL

I stayed for four nights and found my room to be clean and comfortable. The shower was spacious and no worry about slipping in it. The staff were lovely and I really enjoyed my breakfast. That orange jam was superb! Nothing seemed to be too much trouble.

Customer review rating 5.0/5

Constantin N. C. Solo - Confirmed reviews ALL

Super helpful staff

Customer review rating 3.5/5

Frank M. Solo - Confirmed reviews ALL

Modern, and all things are good organized

Customer review rating 5.0/5

Joanna L. Families - Confirmed reviews ALL

Friendly helpful and clean with a good breakfast

Customer review rating 5.0/5

Judith L. Business - Confirmed reviews ALL

Staff was not only friendly, they saved me from making a mistake with the transport I was going to take (getting off in a bad area of town) and kept me safe, increasing my confidence with the Metro as well. They were super friendly and quickly learned favourites. The water in the room was an absolute necessity in the Athens sun and it was replenished daily. Room air con worked perfectly and honestly made all the difference to my visit. Staff did everything perfectly, the room was awesome, and the location was not too touristy meaning it was blissfully quiet overnight.

Customer review rating 5.0/5

Martina N. Business - Confirmed reviews ALL

I have stayed at the hotel three times in the past 9 months. The staff is incredibly friendly, whether at the reception, breakfast bar or housekeeping staff. Rooms are clean, well equipped. The location is great, not far from the M2 station. Breakfast bar has always local and typically greek food. I just love staying there because it feels cozy and at home.

Customer review rating 4.0/5

Michael A. B. Families - Confirmed reviews ALL

Representatives/hotel staff were fantastic. Rooms were EXCEPTIONALLY clean. Breakfast was good, but not great. Rooms could use an upgrade per bedding. And, as a platinum member, I'm a bit underwhelmed that there were no amenities, etc with my stay. Quite different from my stays using my status with Marriott Bonvoy. So, overall I loved the location, staff and cleanliness of the facility. Recommended upgrades: Breakfast and beds.

Customer review rating 4.5/5

Betty G. Solo - Confirmed reviews ALL

Very good location, very friendly staff spotlessly clean. Windows on the outer side needs cleaning.

Dear M. G., Thank you very much for choosing Ibis Styles Athens Routes and for sharing your feedback with us. We are delighted to read your kind words regarding our location, staff and cleanliness. We appreciate your feedback regarding the view from your window and I understand how that can impact your experience. Please be assured that we take your comments seriously and aim to provide a pleasant environment for all our guests. We hope to have the pleasure of welcoming you again for another stay in Athens. Best regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 4.0/5

Katerina A. Couples - Confirmed reviews ALL

Close to metro station. Staff very friendly,made our chek-in process very pleasant and were kind and willing to help throughout our stay.

Dear Mrs. A., Thank you for your kind words regarding your recent stay at Ibis Styles Athens Routes. We are delighted to hear that you appreciated our convenient location and found our team to be friendly and helpful. Ensuring a pleasant check-in experience and supporting our guests throughout their visit is our priority. We look forward to welcoming you back in the future. Best regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 5.0/5

Tihomir T. Couples - Confirmed reviews ALL

Perfect conditions in the hotel and very friendly staff. Excellent breakfast also enjoying the open garden.

Dear M. T., Thank you very much for sharing your positive experience at Ibis Styles Athens Routes. We are delighted to hear that you found your stay comfortable and appreciated the perfect conditions of our hotel. It is wonderful to know that you enjoyed our excellent breakfast and the serene ambiance of the open garden. Your kind words about our staff will surely motivate them to continue providing exceptional service. We hope to have the pleasure of welcoming you again for another stay in Athens. Best regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 4.5/5

David L. Couples - Confirmed reviews ALL

A nice clean hotel close to all site. Good restaurants within walking distance. Good garage facilities.

Dear M. L., Thank you very much for your kind words regarding your recent stay at Ibis Styles Athens Routes. We are delighted to hear that you found our hotel clean and conveniently located, as we strive to provide easy access to local attractions and dining options. Your feedback on our garage facilities is also appreciated and we are glad they met your needs. We hope to welcome you back in the future. Best regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 4.0/5

Neil M. Solo - Confirmed reviews ALL

Clean and tidy.

Dear M. M., Thank you for your kind feedback regarding your recent stay at Ibis Styles Athens Routes. We are pleased to hear that you appreciated our convenient location near the metro and found our facilities to be clean and tidy. It is our aim to provide all our guests with a comfortable and enjoyable experience. We hope to have the pleasure of welcoming you again for another stay in Athens. Sincerely, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 0.5/5

Maria J. Families - Confirmed reviews ALL

We stayed at the hotel for one night after our cruise. We dropped off our bags earlier in the day and returned around 6 PM once our room was ready. Right away, we noticed a very strong cigarette smoke smell in the room. We immediately went downstairs to report it, and the front desk employee, Chiara, assured us that the hotel and room were non-smoking. Unfortunately, after spending another two hours in the room, the smell became even worse. At that point, around 8 PM, we went back downstairs and explained that the odor was unbearable and unacceptable to sleep in, especially since we do not smoke. We requested a refund because we planned to change hotels. Chiara then sent an employee upstairs to evaluate the situation, and the employee immediately noticed the cigarette smell as well. Earlier we had been told there were no other rooms available that could accommodate our family, but after requesting a refund, we were suddenly moved to a suite. While we appreciated finally being accommodated, the entire situation was frustrating and disappointing. We should not have had to spend part of our evening repeatedly dealing with such a strong smoke odor in a supposed non-smoking hotel. Also the carpet on the 6th floor hallway are largely stained upon exiting the elevator.

Dear Mrs. J., Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. We understand how unpleasant it must have been to enter a room with a strong smell of cigarette smoke, especially in a non-smoking hotel and we apologize for the inconvenience caused. We appreciate you bringing this matter to our attention during your stay and we are pleased that we were able to offer you an alternative room. However, we regret that the issue affected part of your evening and caused frustration. Thank you also for pointing out the condition of the carpets on the 6th floor. Your comments have been noted and will be reviewed with the relevant departments. We value all guest feedback, as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you again in the future and provide you with a much better experience. Kind regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 5.0/5

Sabir T. Families - Confirmed reviews ALL

From check‑in to check‑out, including breakfast and housekeeping, the service was flawless. The staff were extremely welcoming, attentive, and helpful. Special mention goes to the young woman at breakfast, whose efficiency and kindness are truly exceptional. The hotel is conveniently located, with easy access to the main points of interest by metro or by the bus stop right in front. The entire hotel, including the rooms, is very clean. A pleasant stay overall, with absolutely no issues.

Dear M. T., Thank you very much for taking the time to share your positive experience at Ibis Styles Athens Routes. We are delighted to learn that you found our service to be flawless from check-in to check-out. Your kind words about our staff, will certainly be shared with the team, as they strive to provide exceptional hospitality to all our guests. We are also pleased that you appreciated our convenient location, which facilitates easy access to public transport and the main points of interest in Athens. It is our goal to ensure that our guests enjoy both comfort and convenience during their stay. Maintaining a high standard of cleanliness throughout our hotel is a priority for us and we are glad that you found the rooms and public areas to be very clean. We aim to create a pleasant and welcoming environment for all our guests. Thank you once again for your wonderful feedback. We look forward to welcoming you back to Ibis Styles Athens Routes in the future. Kind regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 4.5/5

Brian M. Solo - Confirmed reviews ALL

Clean room, amenities nicely provided..loved the shower

Dear M. M., Thank you for your kind words regarding your recent stay at Ibis Styles Athens Routes. We are pleased to hear that our location was convenient for your visit and that you found your room comfortable and clean. It is wonderful to know that you enjoyed the amenities, particularly the shower. We look forward to welcoming you back in the future for another enjoyable experience. Kind regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 5.0/5

Deepak T. Couples - Confirmed reviews ALL

Fantastic hotel great people at the reception everyone was very helpful the breakfast service was excellent. Once you go to the metro station at aghios ioannis, you can get into anywhere into Athens within 15 20 minutes. The room size was excellent

Dear M. T., Thank you for sharing your wonderful experience at Ibis Styles Athens Routes. We are delighted to hear that you enjoyed your stay and found our reception team to be helpful. It is also gratifying to know that you appreciated our breakfast service and the convenience of our location near the metro station. We strive to provide excellent accommodations and your feedback is greatly appreciated. We hope to have the pleasure of welcoming you again for another stay in Athens. Best regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 5.0/5

Kathleen G. Friends - Confirmed reviews ALL

The hotel was a fantastic place to stay for someone's first time in Greece. The front desk was extremly helpful and gave great advice and help. The room had everything one would desire and clean. The breakfast was delicious. We had a great time staying there!

Dear Mrs. G., Thank you for your wonderful feedback regarding your recent stay at Ibis Styles Athens Routes. We are delighted to hear that our front desk team provided you with exceptional service and valuable recommendations. It is also gratifying to know that you found your room to be well-equipped, clean and that you enjoyed our breakfast offerings. We appreciate your kind words and hope to welcome you back on your next visit to Athens. Best regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 5.0/5

Alicia G. Solo - Confirmed reviews ALL

Very pleasant

Dear M. G., Thank you very much for your kind words regarding your recent stay at Ibis Styles Athens Routes. We are thrilled to hear that you found our hotel to be clean and centrally located, as we strive to provide a pleasant experience for all our guests. Your feedback is greatly appreciated and we look forward to welcoming you back in the future. Best regards, Front Office Supervisor Ibis Styles Athens Routes