ibis Budapest Castle Hill 3 stars

Customer review rating (ALL Rating) 4.5/5 705 reviews

Best price
guarantee
ibis Budapest Castle Hill - Image 1
ibis Budapest Castle Hill - Image 2
ibis Budapest Castle Hill - Image 3
ibis Budapest Castle Hill - Image 4
41 43 Krisztina krt, NTAK:SZ19000980, szálloda, ., 1013 BUDAPEST, Hungary

Description

Hotel extras

  • Recently renovated full service hotel on a perfect location

  • Park your bicycle, motorbike, car or bus comfortably at our hotel's outdoor parking or garage

  • Brand new design inspired by the colorful and lively streets of Budapest

  • Let's taste our selection at our The Station Restaurant after a busy day exploring the city

  • You'd rather relax and get a drink? Check our ruin bar atmosphere -a real blast from the past.

Our accommodation(s)

Hotel location

ibis Budapest Castle Hill

41 43 Krisztina krt, NTAK:SZ19000980, szálloda, .
1013 BUDAPEST
Hungary

GPS:47.498822, 19.027326

Telephone
Fax +36 1 488 8178

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

THE STATION

Our THE STATION Restaurant invites you to sample the very best in F&B. Choose from a range of traditional and international dishes or light meals. We offer fresh and high quality food and beverage with excellent service by a friendly team.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  705 reviews

Customer review rating 4.5/5

De F. L. N. Business - Confirmed reviews ALL

I got a small upgrade which was welcome. Nice spacious room, everything worked well

Dear N. De F. L., Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay and appreciated the room upgrade. It is our goal to provide a comfortable and enjoyable experience for all our guests. Best regards, Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 2.0/5

Ravindranath Y. Families - Confirmed reviews ALL

I recently stayed at this hotel and, unfortunately, my experience was not very positive. One of the main concerns was that I was initially asked to pay an additional €24 for breakfast for my 1-year-old child, which seemed unreasonable. After I questioned this charge and asked for clarification, the fee was eventually withdrawn, but the situation was uncomfortable and could have been handled more professionally. Additionally, there were maintenance issues in the rooms. The washroom sink in my room was not functioning properly, and my friend, who stayed in a different room, experienced the same issue. This suggests a broader problem with upkeep. Overall, the rooms felt quite outdated and did not meet expectations in terms of comfort or appearance. I hope the hotel takes these points into consideration and improves both its facilities and customer service.

Dear Ravindranath Y., Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your insights and deeply regret that your experience did not meet your expectations. I would like to address your concerns about the breakfast charge for your child. We strive to ensure our policies are communicated clearly and apologize for any discomfort this situation may have caused. I appreciate your understanding as we worked to resolve the matter. Regarding the maintenance issues you encountered, I am truly sorry to hear about the sink problems in your room. We take such matters seriously, and I will ensure that the necessary steps are taken to address the upkeep of our facilities. Your comments about the room's appearance are also valued, as we continuously aim to enhance our guests' comfort. Thank you for your valuable suggestions, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future. Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 5.0/5

Meta D. Business - Confirmed reviews ALL

good

Dear Meta D., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your experience comfortable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 3.5/5

Anton D. Solo - Confirmed reviews ALL

1. During breakfast i was stop by the clerk, to ask for my room number as usual, i have given the room number and asked by him to pay the breakfast, i asked him again to check carefully, and only when i stated to him that im diamond member, he start to check carefully and let me in 2. Upon check in, i have requested late check out until 15:00, since my flight is at 18:00 But from 10:00, the housekeeping keep knocking and opening my room when im still inside, it happened already 3 times consecutively, that left me no room of privacy Even though i had asked them kindly to check with the front office, but they keep coming and ask me to leave, the last 1 is the worst, she insisted that i have to leave

Dear Anton D., Thank you for sharing your feedback regarding your recent stay with us. I am pleased to hear that you appreciated the room and the welcome gesture. However, I regret to learn about the issues you encountered during your breakfast experience and the disturbances you faced regarding your late check-out request. We aim to provide a seamless experience for all our guests, and it is concerning to hear that our staff did not recognize your Diamond membership promptly. I acknowledge how important it is for our loyal guests to receive the appropriate recognition. Regarding your late check-out, I apologize for the repeated interruptions you experienced by housekeeping. Our team is trained to respect guests' privacy, and I am disappointed that this did not occur during your stay. Thank you once again for your valuable insights. We will be reviewing these matters internally to ensure a better experience for you and our future guests. Sincerely, Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 4.0/5

Eliyahu I. Solo - Confirmed reviews ALL

Not renovated lately, but it was o.k. Mattress hard enough.

Dear Eliyahu i., Thank you for your feedback. We are pleased to hear you enjoyed the view and found our location convenient. We appreciate your comments regarding the mattress and the renovations, as they help us understand our guests' experiences better. Henriette Viglasi-Vincze Deputy General Manager

Other web-users rate our hotel

  • 571 reviews 9.4/10 Location
  • 634 reviews 6/10 Room
  • 395 reviews 8.2/10 Service
  • 5 reviews 9.4/10 WiFi
  • 300 reviews 8/10 Breakfast
  • 298 reviews 5.4/10 Comfort
  • 267 reviews 6.5/10 Cleanliness
  • 117 reviews 5.4/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Budapest