Mantis Draycott Hotel

This was our first visit to this hotel. I loved the Edwardian charm of the building and particularly loved the working fireplace in our room. Also the drawing room, where the complimentary bits are a nice touch. The location is fantastic and the staff are as charming as the hotel itself. A few points that could be addressed for a 5 star hotel would be valet parking, tea/coffee making and homemade biscuits in room. Also maybe more staff training. Albeit they were all super helpful, they were a little lost when asked for directions, maps, then loose leafed tea arrived in a teapot without tea strainer, then the next day the tea strainer arrived without the tea! After asking for one! Also maintenance needs doing in rooms. General decorating, new bedding, ours was ripped and marked in places. We also had no hot water on our first night so unable to bath before our evening out, and a leak through a ceiling light on our last day. But we would return when these points are hopefully addressed.

Top service in a very small quant traditional English hotel. We have never stopped in this location in London before but due to us traveling early from Victoria the following morning we thought it would be convenient. Our bags were brought to our room in an old converted house. Our room had a large four poster bed, a lovely sitting area and was very clean. It looked over the gardens and was very quiet. We were given a complimentary drink from the self serve honestly bar on arrival, due to us being part of the Accor group hotel member. You were able to help yourself to tea and biscuits in the lounge. We didn’t have breakfast due to the early start. The staff were very pleasant and helpful. Overall a wonderful stay and we certainly would stop again.

Definitely a memorable hotel with exceptional staff — warm, conscientious, and hospitable. Downsides: - Room needed some maintenance (two of six light bulbs didn’t work — a big deal when the room had almost no natural light — and the cold water tap required a substantial number of twists until water came out [unlike the hot water].) - The bottle of water provided in the room upon arrival is an undisclosed GBP 4.20 minibar item, which they only revealed upon departure. This felt like a low-taste money grab that cheapened an otherwise positive hotel experience, and left a bad taste upon departure.

I debated whether or not to write this review as I feel that I might let the cat out of the bag about this wonderful jewel in the crown...and I don't want to have to compete for a room in future ! This oasis in Sloane Square, with its sumptuously cozy reception rooms, gorgeous private garden, a check in involving being welcomed in, seated at a lovely desk and attended to as you ease in to your stay, and tea time, prosecco time and - best of all - nightly hot chocolate time is simply ideal. It was clear from those I met that most guests are return visitors and likely second generation of Draycott devotees. The bedroom I stayed in (the Redgrave, at the top of the house) was charming, comfortable and quiet. The entire experience was "wealthy and erudite great aunt invites you - her favourite niece - for a weekend up in London". The staff, of course, sent the experience over the top: while breakfast room, late afternoon porter and morning office teams were personable and friendly, Sherlun, Rana and John deserve a special note. These gentlemen, in their own unique ways, were clearly "wealthy great aunts' trusted and loyal retinue", who naturally anticipated your every need. Looking forward to my return.

We stayed for three nights at the Draycott Hotel. It’s only short walk from the underground station (Sloane Square) and there is a small street with cafés, bars and restaurants just around the corner. The double room (J. Baxter) was very spacious with sofa, desk, table and two chairs. The bed was extremely comfortable and the bathroom seemed to be recently renovated. In general, everything was in excellent condition. The staff are fantastic: the friendliest and most helpful staff I've ever experienced in a hotel in London! The breakfast buffet offers all you need but there is the option to order additional dishes from a menu. In the afternoon they serve tea and biscuits in the lounge and hot chocolate in the evening.