Peppers Waymouth Adelaide 5 stars

Name: Peppers Waymouth Adelaide
Address: ADELAIDE, 5000, AUSTRALIA
Telephone: (+61)1300092876
Rating: 4.5

Customer review rating 4.5/5 2,351 reviews

ALLSAFE approved hotel

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+ 15 Services

Peppers Waymouth Adelaide

We look forward to welcoming you to Peppers Waymouth! Victor Faisca, Hotel Manager; waymouth.gm@peppers.com.au or 08 8115 8888

Victor FAISCA, Hotel Manager

Located in the heart of Adelaide's CBD, the European inspired Peppers Waymouth Hotel offers a sophisticated experience with personalised service. A choice of Rooms and Suites all include king beds as well as marble bathrooms with quality fittings. Other facilities include 24 hour reception, free WiFi, gym, indoor heated pool, spa and sauna and high-tech conference facilities. Also for your dining pleasure, the hotel's two restaurants Essay Kitchen and Barkett serve local South Australian produce.

Hotel extras

Indoor Swimming pool, spa and sauna
CBD location
Free wifi
2x F&B outlets
spacious rooms & bathrooms

Hotel location

Peppers Waymouth Adelaide

55 Waymouth Street
5000 adelaide
australia

Tel: +611300092876

Fax: (+61)8/81158800

Check-in from 14h00

Check out up to 11h00

By plane
ADELAIDE AIRPORT At 6.4km / 3.98 miles - Shuttle paying

GPS :-34.925897, 138.597427

Hotel services

ESSAY KITCHEN Non contractual photo

Essay Kitchen will take you on a food journey, with a focus on local produce and contemporary techniques to showcase freshness at the table. Wines are handpicked to perfectly pair with your chosen dishes, celebrating local wine producers.

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 11h00

In summary

Shuttle
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Bar
Meeting rooms

One Restaurant
One Bar

3 Meeting rooms
Business Center
- Business center is wheelchair accessible
- Self service business center

Wheelchair accessible hotel

Hotel informations
- 202 rooms
- 10 rooms for people with reduced mobility
- No family room
- No connecting room
- 202 non-smoking rooms
- 18 floors
Languages spoken at the hotel
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- WiFi in the communal areas
- WiFi at the hotel
Air conditioning
- Air Conditioning
Reduced mobility Facilities
100% Non Smoking Property
Porter
- Porter
Concierge
- Concierge

Shuttle
- ADELAIDE AIRPORT Additional charge
- ADL Additional charge

Our accommodation(s)

Peppers Waymouth Hotel showcases contemporary style accommodation with influences of European grandeur. Choose from a Guest or Deluxe Room, Deluxe Suite, Penthouse Suite or 2 Bedroom Penthouse Suite. With floor to ceiling windows, every room exudes metropolitan sophistication; take in the views over Adelaide city from your Deluxe Room balcony. Revel in the all the modern comforts of Peppers from your unique CBD location.

Guest Room

Max. number of persons: 2
Area: From 34 m² / 366 sq ft
Views: City View *

Subject to availability

High speed internet
Coffee/tea making facilities
Ironing board and flat-iron
Direct dial telephone
Mini Bar

Deluxe Room

Max. number of persons: 3
Area: From 47 m² / 506 sq ft
Most of the accommodation: Balcony *

Subject to availability

High speed internet
Coffee/tea making facilities
Ironing board and flat-iron
Direct dial telephone
Mini Bar

Your meetings and events

Our meeting rooms

Number of meeting rooms: 3
Maximum size: 117 m²
Maximum capacity: 90 people
Maximum banquet capacity: 80 people

Find out more

Pleasant Stay

Aaron Couples - 04/04/2020 Confirmed reviews ALL

Thank you for the perfect overnight experience. With placement across from the Union Hotel Bar, provided us with a calm evening away from family to celebrate our anniversary, spending some much-needed quality time together, just to relax and taking advantage of the luxuries offered in our room and enjoy each others company. I personally (thinking with my stomach) loved the buffet breakfast! Thank you to all the staff that made our experience wonderful. We do look forward to another stay at Peppers on Waymouth

Dear Mr J., We very much appreciate your comments regarding your stay at the Peppers Waymouth Adelaide. It is always a pleasure to receive positive feedback, in particular that you both had a conderful anniversary with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siv Maylin Front Office Manager

Good location, the room was clean and price was reasonable.

Aaron R. Couples - 31/03/2020 Confirmed reviews ALL

Great location, room was clean and price was reasonable, the only thing to fault was on arrival the driveway was blocked by a car that was forgotten about by the concierge/valay so we had to keep driving around until finally parking behind the parked car as a result blocking the street so I could walk in and ask them to move the car. Also had to pay for valay parking per night which was not cheap and assumed it had free parking which added to the cost. Can’t comment on the restaurant and ammenities for they were closed due to covid19. Otherwise it was clean and the staff were helpful and friendly.

Dear Mr R., Thank you for taking the time to tell us about your experience at the Peppers Waymouth Adelaide. I am sorry that the valet experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siv Maylin Front Office Manager

Well located and staffedOur

Anonymous Couples - 31/03/2020 Confirmed reviews ALL

Our first stay at Peppers, unfortunately cut short. Impressed from first contact at Reception. Staff in all areas were friendly, efficient, helpful, and created an overall calm ambience, a blessing in this trying time.

Dear Ms W., We very much appreciate your comments regarding your recent stay at Peppers Waymouth Adelaide, however short it was. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again. Regards, Siv Maylin Front Office Manager

Professional but needs improvement

Angus N. Solo - 30/03/2020 Confirmed reviews ALL

My stay was okay I guess, but I paid the extra money for a room with a private spa and had to be moved twice from my original room until I got a spa that was working and or clean( the first spa didn't work and the second one blew out black rust when I turned the Jets on). It wouldn't have been such a big deal for me if the spa down stairs wasn't closed for repairs on the day of my arrival. I suggest finding some way of telling your guests before hand if something will be unavailable for a period of time. All 3 of the rooms that I was provided weren't very clean especially what I would expect in your standard of hotel, they were tidy but there was dust everywhere and a few stains in random spots on the floors. The concierge and guests services staff that I delt with were excellent both professional and helpful with a great attitude, but your housekeeping and maintenance staff may need an overhaul

Dear Mr N., Thank you for taking the time to tell us about your experience at the Peppers Waymouth Adelaide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence with our housekeeping and maintenance team. It is lovely to hear that the front of house staff were professional and helpful. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siv Maylin Front Office Manager

Anonymous Couples - 28/03/2020 Confirmed reviews ALL

Great staff, clean room and food

Dear Mr E., Thank you for your Review! We are glad that you enjoyed your stay, in particular the great staff and clean room. We look forward to your return. Regards, Siv Maylin Front Office Manager

Great stay

Anonymous Business - 28/03/2020 Confirmed reviews ALL

I loved staying here excellent room. Only problem was lack of communication about the changes to meal services due to government restrictions. I was told we could still have room service, after a long day I went to order at 630pm only to be informed I could no longer have it, this made for a very late tea after trying to arrange take away with delivery and was not offered any assistance from staff

Dear Ms R., Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay and our excellent room. Apologies there was some confusion in regards to room service and no assistance was offered to source alternative options. Due to the constant changes from COVID-19, we have had to adapt accordingly We appreciate your business and look forward to your return. Regards, Siv Maylin Front Office Manager

Great possie

Anonymous Couples - 28/03/2020 Confirmed reviews ALL

Very welcoming and friendly staff. Very comfortable room and close to everything would definitely stay there again

Dear Mr R., We very much appreciate your comments regarding your stay at the Peppers Waymouth Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siv Maylin Front Office Manager

Well located, good price, value for money

Peter V. L. Friends - 25/03/2020 Confirmed reviews ALL

Staff was extremely helpful and caring

Dear Mr Van L., We very much appreciate your comments regarding your stay at the Peppers Waymouth Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siv Maylin Front Office Manager

Comfortable and Quiet

Suzanne C. Business - 25/03/2020 Confirmed reviews ALL

Seamless stay from check-into checkout.

Dear Ms C., We very much appreciate your comments regarding your stay at the Peppers Waymouth Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team and Christophe. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siv Maylin Front Office Manager

Enjoyable stay

Amanda S. Couples - 24/03/2020 Confirmed reviews ALL

We had a lovely stay the only thing the cleaning could be improved there were finger marks on the glass in the bathroom and dirty finger marks on the fridge and the young lady on guest services needs lessons on how to smile

Dear Ms S., Thank you for taking the time to tell us about your experience at the Peppers Waymouth Adelaide. I am glad to hear that you had an enjoyable stay. I am sorry that your there were a few issues; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siv Maylin Front Office Manager

Well located clean

Kim W. Families - 24/03/2020 Confirmed reviews ALL

Very nice . Unfortunately we were a little afraid to venture out too much because of the covid 19 escalating . We did notice more cleaning being done

Dear Kim W., We very much appreciate your comments regarding your stay at the Peppers Waymouth Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Faisca General Manager

Anna Couples - 23/03/2020 Confirmed reviews ALL

I was disappointed seeing as occupancy was very low 20%. I had two single beds pushed together. Even though my partner is a member we didn’t get 12pm checkout or free waters and drink vouchers like normal. Should’ve put us in a suite as it wasn’t booked out. Staff member at breaksfast was pretty rude and not customer focussed at all. Food was lovely as usual and a good variety at the buffet.

Dear Anna H., Thank you for taking the time to tell us about your experience at the Peppers Waymouth Adelaide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victor Faisca General Manager

Great location to local attractions and parking

Mike Business - 23/03/2020 Confirmed reviews ALL

Although I enjoyed the accommodations, I felt the fragrance used in the lobby during the day, and the body wash was overwhelming and not enjoyable. For anyone sensitive to fragrances , such as myself, you have to move quickly through to prevent breathing problems. The same for the body wash provided, the shampoo and conditioner were more tolerable. The staff in the lobby were extremely pleasant, and very easy to work with.

Dear Michael A R., We very much appreciate your comments regarding your stay at the Peppers Waymouth Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken your comments regarding the air freshener on board. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Faisca General Manager

Good stay

Tobin Couples - 23/03/2020 Confirmed reviews ALL

Staff were helpful, friendly, and knowledgeable. Room was excellent. Safety practices were in place for covid 19. Very good hotel.

Dear Mr P., Thank you for your Review! We are glad that you enjoyed your stay and that our team were able to assist you. It is unfortunate that your trip coincided with the COVD-19 pandemic, hopefully this will pass soon and we are able to welcome you back soon. Regards, Siv Maylin Front Office Manager

My stay was cancelled

Anonymous Business - 23/03/2020 Confirmed reviews ALL

I cancelled my trip 2 weeks ago and I didn't stay with you, despite which your system is asking how my stay was?? Didn't you notice the room was empty??

Dear Mr Y. Thank you for taking the time to share your feedback. Sincerely, Siv Maylin Front Office Manager

Madelin Couples - 23/03/2020 Confirmed reviews ALL

My partner and I stayed at Peppers Waymouth for 2 nights. Our first was an interesting one. We had electrical issues with our room. The lights would switch off at random times, they would flicker and also at random they would turn on. At 11pm our lights magically turned on and this caused my partner and I to have issues sleeping. We called reception whom were quite rude and at our request they finally sent the concierge up to our room to check it out. After consultation we had to change rooms at 11:30pm at night. It was disappointing that this happened even after I paid money to upgrade our rooms in the first place. It felt like the staff were treating us as if we were an issue and there was no compassion what so ever despite needing to be up at 4:00am the next day. Other than that hiccup our stay was good. I highly doubt my partner and I will stay at Peppers Waymouth again.

Dear Ms F., Thank you for taking the time to tell us about your experience at the Peppers Waymouth Adelaide. I am sorry that your experience that first night did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are addressing the lighting issue in that room as well as speaking to the team member who was rude to you. This is not our usual customer service standard. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siv Maylin Front Office Manager

Overall excellent stay

Clark B. Business - 22/03/2020 Confirmed reviews ALL

Very friendly Staff, excellent room & great food

Dear Mr B., Thank you for your Review! We are glad that you enjoyed your stay and excellent rooms. We appreciate your business and look forward to your return. Regards, Siv Maylin Front Office Manager

S. Families - 22/03/2020 Confirmed reviews ALL

Gone down hill big time!!

Dear Mr S., Thank you for sharing your experiences at the Peppers Waymouth Adelaide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please let us know the areas that require improvement in order for us to better serve you and our other guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siv Maylin Front Office Manager

Our most recent 20 reviews