Peppers Noosa Resort & Villas 4 stars

Customer review rating (ALL Rating) 4.0/5 1,817 reviews

Peppers Noosa Resort & Villas - Image 1
Peppers Noosa Resort & Villas - Image 2
Peppers Noosa Resort & Villas - Image 3
Peppers Noosa Resort & Villas - Image 4
33A Viewland Drive, 4567 NOOSA HEADS, Australia

Description

Hotel extras

  • Plunge into the heated resort pool or get the heart rate pumping in the lap pool.

  • Dine at Park & Cove restaurant, located on the second floor above the resort's reception

  • Noosa's main beach is a stone's throw away, enjoy our location set just back from the hustle

  • Guests and welcome to enjoy complimentary WiFi during their stay with us

  • Stick to your fitness regime with our onsite gymnasium and steam room

Our accommodation(s)

Penthouse

App 3 Bedrooms Sup

  • 7 pers. max
  • 250 m² / 2690 sq ft
  • Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 2 x Twin bed(s)
  • Views: Bay view

Hotel location

Peppers Noosa Resort & Villas

33A Viewland Drive
4567 NOOSA HEADS
Australia

GPS:-26.3912903, 153.0907428

Telephone
Fax +61 7 5455 2200

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

PARK & COVE

A testimony to the land on which we reside, it's time to usher in a new era for Australia's long-loved dining destination Noosa with the launch of Park & Cove situated right above Peppers Noosa Resort & Villas.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,817 reviews

TripAdvisor Rating  4.2/5  4,935 reviews

Noisy and No internet !!!!!

TripAdvisor rating 1.0/5

Katie t TripAdvisor review

Extremely noisy room with trucks in and out of resort all day doing deliveries i imagine? Internet was out all week with no access to our emails unless we ventured much further away from resort. Customer service extremely ordinary and room service menu lame!!!

Customer review rating 2.5/5

Sally S. Solo - Confirmed reviews ALL

I have stayed at Peppers many times. The location and facilities are wonderful. My experience with the front desk assistant manager on arrival was very poor this time. I was sick and my room was not ready on arrival at 12pm (I'd been told I had an early check-in). The man I dealt with said there is never any guarantee that the room will be ready before 2pm. I said I understood but that I was sick with a bad migraine and so would accept moving to another room. He said he'd message the cleaning staff to see if they could complete the clean early. I waited until 1pm and he said it was still not ready. At 2pm I eventually just went and found the cleaners myself, who said the room had been ready for three hours. hen I told him this, he did not apologise and just simply handed me the key with a stony expression. I do not think he likes his job and certainly should not be on the front desk. All my interactions with other staff were exceptionally good.

Dear Sally, Thank you very much for taking the time to share your experience with us, and for your loyalty in choosing to stay at Peppers Noosa on many occasions. We are pleased to hear that you continue to enjoy our location and facilities; however, I am genuinely sorry that your recent arrival experience was not reflective of the standards we uphold. I’m particularly concerned to hear that you were unwell on arrival and that the communication and service you received did not support you during that time. While our standard check-in time is from 2:00 pm, and requests for early check-in are never guaranteed, we always do our best to accommodate guests if the room is ready. I sincerely apologise that in this instance; the process and communication did not meet your needs or expectations. The interaction you described does not align with our expectations for warmth, care and professionalism, especially from our leadership team at the front desk. I have addressed this directly with our Front Office leadership team to ensure further coaching and clarity on communication, empathy, and guest care, particularly in situations where a guest is unwell or requires additional support. Your feedback will be used constructively to improve how we respond in these moments. We truly appreciate your continued support, and I hope we have the opportunity to restore your confidence in us on a future stay. Warm regards, Terri Raffaut Assistant Manager Peppers Noosa Resort & Villas

Customer review rating 0.5/5

Keiran C. Business - Confirmed reviews ALL

Was attending a conference and had 2 nights booked. Was made to check out before 10am after first night and couldn’t check back in until 2pm. Receptionist were extremely unhelpful and as an Accor member I will never book this hotel again and won’t recommend it to anyway due to my experience.

Dear Keiran, Thank you for sharing your feedback. I sincerely apologise for the inconvenience caused by the early check-out and delayed check-in. I would like to clarify that this was due to a B2B booking that was not communicated to our reservations team, which unfortunately resulted in the oversight. We understand this impacted your experience and regret that it fell short of your expectations. Your comments have been shared with the team to ensure better communication and service in the future. We hope you might consider giving us another opportunity to provide a seamless stay. Kind regards, Terri Raffaut Front Office Assistant Manager Peppers Noosa Resort & Villas

Customer review rating 4.0/5

Nigel D. Families - Confirmed reviews ALL

We love Noosa and enjoyed Peppers. Celebrated 5 birthdays during our stay. Also held a Birthday function at Sofitel. We will be back

Dear Nigel, Thank you very much for sharing your experience, and for choosing Peppers Noosa Resort & Villas for such a special family gathering. It’s wonderful to hear that your group of 21 enjoyed the facilities and that we were able to assist with accommodating the needs of your great grandparents while still keeping the children close to the fun of the pool. Celebrating five birthdays during your stay sounds very memorable, and we’re delighted to know you also enjoyed your function at our sister property, the Sofitel. We truly appreciate your loyalty as an ALL Gold member and as part of the Accor Vacation Club. We are grateful to hear that you plan to return, and we look forward to welcoming your family back for more time together in beautiful Noosa. Warm regards, Terri Raffaut Front Office Assistant Manager Peppers Noosa Resort & Villas

Customer review rating 2.0/5

Emma T. Couples - Confirmed reviews ALL

We did stay during a very busy Noosa tri weekend. Our room smelled of sewage, the air conditioning constantly turned itself off or went on to cool room well below set temperature. Breakfast is in a view less room which was over run by tired parents and small children. The food at breakfast was very ordinary. Transport between hotel and Hastings st could have considered the business of the weekend and had a few more services added.

Hi Emma, Thank you for sharing your feedback. I’m very sorry to hear about the issues you experienced with the room, air conditioning, and breakfast. Your comments are important, and we are addressing these areas to ensure a more comfortable and seamless stay for our guests. We appreciate your loyalty as an ALL Silver member and hope to welcome you back for a better experience in the future. Warm regards, Terri Raffaut Front Office Assistant Manager Peppers Noosa Resort & Villas

In partnership with TripAdvisor

Other web-users rate our hotel

  • 598 reviews 9.3/10 Location
  • 1,250 reviews 5.6/10 Room
  • 931 reviews 7.4/10 Service
  • 16 reviews 2.4/10 WiFi
  • 521 reviews 1.7/10 Cleanliness
  • 393 reviews 5.2/10 Amenities
  • 363 reviews 6.5/10 Food
  • 197 reviews 7.6/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Noosa

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.