Peppers Mineral Springs Hotel Hepburn

Customer review rating (ALL Rating) 4.5/5 1,114 reviews

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Relaxing surroundings of Wineries and Day Spas

  • Easy access to a number of walk and bike trails

  • 90 minutes to Tullamarine Airport

  • Onsite Day Spa, Restaurant and Conference spaces

ALLSAFE approved hotel

Our accommodation(s)

Just over an hour from Melbourne, at Peppers Mineral Spring Hotel Hepburn you will be immersed in pure elegance and peacefulness, with traditional and classic styling and the finest facilities. retain its charming art deco characteristics complemented by modern touches. Country style rooms have outdoor settings.

Hotel location

Peppers Mineral Springs Hotel Hepburn

124 Main Road
3461 HEPBURN SPRINGS
Australia

GPS:-37.311452, 144.138617

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

THE ARGUS DINING ROOM

The Argus Dining Room serves modern Australian cuisine with an emphasis on regional produce. Enjoy a fresh, seasonal menu and extensive wine selection, featuring boutique wines from small-scale, family owned farms and growers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,114 reviews

TripAdvisor Rating  4.0/5  963 reviews

Enjoyable getaway

Customer review rating 5.0/5

Fiona T. Families - Confirmed reviews ALL

The room was very comfortable and cosy. Wellness centre was close by snd the food was delicious. We enjoyed our stay and will return.

Dear Fiona, We very much appreciate your comments regarding your stay at the Peppers Mineral Springs Hotel Hepburn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madeleine

Relaxing stay

Customer review rating 3.0/5

Tim Friends - Confirmed reviews ALL

Stay was good-staff very friendly! breakfast not worth it. We ordered the country breakfast and got 1 small piece of toast, 1 mushroom cut in half and burned spinach. The mineral springs very disappointed. Wish we didn’t use it and not paying 140$ for it. Traditional sauna is not getting hot as cold air comes under the door. No Temperature or timer in sauna. Dirty cups everywhere. Just sad to see a place like this. I will not recommend this spa to anyone else!!

Dear Tim, Thank you for taking the time to tell us about your experience at the Peppers Mineral Springs and The Mineral Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have passed along the feedback to the food and beverage team. I have also passed along the feedback to the Manager of The Mineral Spa for their consideration. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Madeleine

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

A little disappointing..... wanted to book spa massages abut 2 months out but struggled with booking at the same time together as apparently had staff issues 2 months out. made a booking for the restaurant for Saturday night to be called 2 days before arrival stating there were more staffing issues and now the restaurant would be closed for Saturday night. Mentioned there would be a $50 discount when we arrived "if we wanted it " but then this wasnt applied to the room and when i checked out. Wasnt until 24 hours after check out i got a voucher for future stays! Rooms were okay but bathroom super slippery. spa bath in room but no where to put towels or a table next to spa to put anything - bit of a let down. Full kitchen and lounge was a bonus and beds were comfy

Dear Georgie, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately, due to unforeseen circumstance we needed to close the restaurant, and we understand how this has lead to a reduced experience, of what usually is a wonderful dining atmosphere. We appreciate your sharing your thoughts, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Madeleine

Well Located. Staff were friendly and helpful

Customer review rating 3.0/5

Alison S. Solo - Confirmed reviews ALL

Nice room, Well located, grounds well maintained. Friendly staff. Was disappointed that the bar and restaurant was not open during my stay (Sun to Wed). Even if restaurant was not open, it would have been nice to have a drink or coffee in the afternoon/evenings. Alison at the Spa was lovely and helpful. I came away very relaxed. Very cold floor in the tiled areas of the room, even with the heating on. Underfloor heating would have been great, especially in winter. I was also surprised that there were Nescafe instant sachets for the coffee. Pods or Coffee Bags would have been a nice touch. Overall a nice stay.

Dear Alison, Thank you for taking the time to tell us about your experience at the Peppers Mineral Springs Hotel Hepburn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to re-open our food & beverage services to full capacity, for our guests to enjoy during their stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Madeleine

Great Stay

Customer review rating 5.0/5

Jim Families - Confirmed reviews ALL

Peppers Mineral Springs Hotel Hepburn is in a great location. Staff are not only extremely professional but very personable. The food for both breakfast and dinner was amazing.

Dear James, We appreciate you taking the time to leave us such a wonderful review. We are delighted our staff looked after you and that you enjoyed breakfast and dinner in our amazing Argus Dining Room. We hope to see you again soon! Kind regards, Guest Services

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Other web-users rate our hotel

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