Peppers Beacon Queenstown 4 stars

Customer review rating (ALL Rating) 4.1/5 911 reviews

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34 Lake Esplanade, 9300 QUEENSTOWN, New Zealand

Description

ALLSAFE approved hotel

Hotel extras

  • We are positioned close to attractions such as TSS Earnslaw and the iconic Skyline Gondola

  • New Zealand is famous for its wine, and Peppers Beacon is close to many world class vineyards

  • Located in the heart of Queenstown, there is an array of shops & restaurants at your doorstep

  • Cook up a storm using our onsite BBQ facilities, available for use between 7am to 9pm

  • For ultimate relaxation, speak to our friendly team about ordering an in-room massage

Our accommodation(s)

Room

Hotel Room

  • 2 persons
  • 26 m² / 279 sq ft
  • Bedding 1 x King size bed(s)

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Hotel location

Peppers Beacon Queenstown

34 Lake Esplanade
9300 QUEENSTOWN
New Zealand

GPS:-45.0349, 168.6531

Telephone
Fax +64 3 409 0899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

The Galley

At Peppers Beacon your day begins with a hearty breakfast in The Galley, the resort's breakfast lounge located on the seventh floor, to ensure you are ready for the excitement which awaits you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  911 reviews

TripAdvisor Rating  4.0/5  2,041 reviews

Certificate of excellence 2022

Expensive and poor experience

TripAdvisor rating 2.0/5

Maps41932286854 TripAdvisor review

Clean and tidy room but noisy, thin walls. Room next door with loud blaring music and party. Tried to call reception, phone not answered. Eventually ended up getting dressed and going down to reception. Moved rooms, no air conditioning, room hot and stuffy. Couldn’t open windows as noise from air cond unit at hotel next door too noisy.

Great location - comfortable/spacious room

Customer review rating 4.5/5

Gregory J. R. Couples - Confirmed reviews ALL

Easy short walk to town. Quiet, restful. Spacious room with nice view of mountains.

Dear Gregory R., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am so pleased to hear you enjoyed your stay with us our central location and magical views of the remarkables! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

Average stay

Customer review rating 3.0/5

Gordon Friends - Confirmed reviews ALL

1 night stay - stunning view, disappointing breakfast, heaters in room were too difficult to get working

Dear GORDON B., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am glad to hear you loved our amazing views. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Guest Relations Team.

Accommodation of two halves

Customer review rating 3.0/5

Mr A. M. C. Friends - Confirmed reviews ALL

Staff were great, location is excellent

Dear CATHERINE M., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will pass on your concerns about the ventilation of the room to the appropriate departments to see what we can do to improve on this for future. I am pleased to hear you loved our fantastic staff! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Guest Relations Team.

An apartment of two halves

TripAdvisor rating 3.0/5

MrandMrsCapa Friends getaway - TripAdvisor review

The location was fantastic - unit 106 lake front 3 bedroom. The living area of apartment nicely furnished if a little dated. The views from the unit are stunning and we spent a lot of time admiring the view from the balcony and the living area. It wasn’t until trying to turn on air conditioning in the very small bedrooms 2 and 3 (there were aircon outlets in ceiling but they were closed) that reception informed us there wasn’t any. There is a small split system in the dining room but this does not reach the bedrooms and as we were six adults doors to bedrooms are closed while sleeping. There was no functioning window in rooms either. The underfloor heating also added to the discomfort as the weather was quite warm. The staff provided fans but because the rooms were so small there wasn’t room to place them near a wall plug without hindering access. Luggage needed to be placed in hallway as there wasn’t floor room to store suitcases. Bathrooms didn’t drain well so there was a need to mop up after showering and the water damage to bathroom vanity legs proved this was an ongoing issue. Breakfast was located on level seven which required the use of two different lifts and a walk through the car park to reach. Basic buffet of hot and cold breakfast items but they were replenished quickly. The staff here were also friendly and very obliging. In conclusion: location great, staff excellent our stay only let down by the airless hot bedrooms.

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Other web-users rate our hotel

  • 506 reviews 9.3/10 Location
  • 868 reviews 6.4/10 Room
  • 463 reviews 7.3/10 Service
  • 14 reviews 3.3/10 WiFi
  • 239 reviews 4/10 Cleanliness
  • 95 reviews 4.4/10 Value
  • 73 reviews 4.3/10 Breakfast
  • 23 reviews 0.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.