Mantra Broadbeach on the Park 3 stars

Customer review rating (ALL Rating) 4.4/5 569 reviews

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Description

Hotel extras

  • We offer complimentary secure undercover parking to ensure you can unwind during your stay.

  • Enjoy our 25 metre heated lap pool all year long.

  • Stay consistent with our fully equipped gym.

  • Our conference room caters up to 30 people theatre-style and adjoins to a private courtyard.

  • Spend some time relaxing in the sauna, steam room or soothing spa.

Our accommodation(s)

Hotel location

Mantra Broadbeach on the Park

2685 Gold Coast Highway
4218 BROADBEACH
Australia

GPS:-28.030576, 153.430942

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

Take a dip in our heated pool and spa at this Broadbeach hotel. Enjoy a BBQ with family and friends, workout in our gym, or visit the beauty salon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  569 reviews

TripAdvisor Rating  4.0/5  809 reviews

Great Location on the Gold Coast

TripAdvisor rating 5.0/5

CastleProud TripAdvisor review

Nestled amidst the bustling streets of Broadbeach, Mantra stands tall as a sanctuary from the activities below, offering a blend of modern comfort and convenience. My recent stay at this apartment hotel was very good, leaving me satisfied and happy in equal measure.

Tired, Smelly and No After-Hours Help

Customer review rating 0.5/5

Amanda B. Families - Confirmed reviews ALL

Despite an excellent stay at Mantra a few years ago, our experience this time was a poor one. The whole unit looks tired and the corridor smells really bad - smoke, fried food, mold and too much air freshener. The dishes and utensils were dirty and the bed linen was old and worn. On the last evening, we lost power in the fridge, dishwasher, microwave, gas burners and kettle. This made making dinner extremely difficult. It was obviously a tripped switch but there is only a phone to call for afterhours arrivals. Nothing on reception, in the room or on any emails. There are so many other places to stay on the GC, who have the above basics, we won't be back.

Dear Amanda, Thank you for taking the time to tell us about your experience at the Mantra Broadbeach on the Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Upon investigating the matter, unfortunately power must have tripped off inside your apartment and I am sorry you couldn't find the phone number for our hotel staff to assist you with this afterhours. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Timur M. General Manager

Excellent location

Customer review rating 5.0/5

Melita Couples - Confirmed reviews ALL

Staff were very friendly, room was good and it was close to everything

Dear MELITA, We very much appreciate your comments regarding your stay at the Mantra Broadbeach on the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Timur M. General Manager

Terrible.

TripAdvisor rating 1.0/5

Amanda_Bryce TripAdvisor review

Been here before and it was great. This time our experience was very poor. Sunday 4.15pm and the fridge stopped working, and the kettle and hotplates. I had to Macgyver a dinner somehow. There are no contact details anywhere for help once reception leaves. No TV either and dishwasher didn't drain so that was useless. Sewerage smell from the second bedroom. Desperately needs a refit. For $626/night go somewhere else. My mantra will now be 'never stay at Mantra'.

Dear Amanda, Thank you for taking the time to tell us about your experience at the Mantra Broadbeach on the Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Upon investigating the matter, unfortunately power must have tripped off inside your apartment and I am sorry you couldn't find the phone number for our hotel staff to assist you with this afterhours. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located

Customer review rating 3.5/5

Nj… Families - Confirmed reviews ALL

Absolute minimum supplies. I dishwasher packet, 1 milk, minimal teabags. A little extra here would be much appreciated. Nice apartment but a bit tired and bit better cleaning.

Dear Neil, We very much appreciate your comments regarding your stay at the Mantra Broadbeach on the Park. We appreciate for your feedback and certainly share this with our Housekeeping team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Timur M. General Manager

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Other web-users rate our hotel

  • 310 reviews 9.7/10 Location
  • 394 reviews 7.3/10 Room
  • 228 reviews 8.6/10 Service
  • 23 reviews 3.9/10 WiFi
  • 116 reviews 5.6/10 Cleanliness
  • 26 reviews 9.4/10 Value

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