Mantra on View Surfers Paradise

Mantra on View Surfers Paradise

Customer review rating (ALL Rating) 4.0/5 5,171 reviews

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Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge.

  • On-site spa and hair salon.

  • Close proximity to beach and public transport.

  • Walking distance to the heart of Surfers Paradise.

  • Outdoor spa deck.

ALLSAFE approved hotel

Hotel location

Mantra on View Surfers Paradise

22 View Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.997919, 153.428845

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

NOSH Pan Asian Non contractual photo

Experience the taste of Asia at NOSH Pan Asian. The buffet breakfast offers traditional favourites including cereals, pastries, fresh fruits and hot meals.

Our accommodation(s)

During your stay in Surfers Paradise, relax at Mantra on View Hotel and make the most of your time away from home. Every room is air-conditioned and has a private balcony where you can unwind and take in the panoramic views of the city, ocean or canals. All guest rooms feature high-speed internet (fee applies) and cable TV. Relax on your own private balcony as you take in the sweeping views of the Pacific Ocean and stunning Gold Coast skyline.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  5,171 reviews

TripAdvisor Rating  4.0/5  4,680 reviews

Great location, 2 minute walk to the beach !

Customer review rating 4.5/5

Suzane Families - Confirmed reviews ALL

Staff were friendly , room clean ,would definitely stay again !

Dear Suzane K., We very much appreciate your comments regarding your stay at Mantra on View. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

We had a good stay but do think the rooms good be updated.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Terrible & unforgettable worst staying experience

Customer review rating 1.5/5

L. Solo - Confirmed reviews ALL

Hi Mr/s, thank you for sending over the email survey feedback form. During my overall staying experience is the worst & terrible hotel stay experience I had never facing before in Accor hotel group!!!! The following below is some of my hotel staying feedback for your kind reference; Positive Feedback - Cozy bigger room with sea view balcony - Great location just few minute away from the main famous beach and shopping mall Negative Feedback - Unfriendly front desk team handling my reservation for simple check in and been asked four times from 9am till 14:30 pm for the room to be ready for check in - Unpleasant experience and not recognizes status member as a loyalty member in Accor group hotel - Treating asian solo member guest is totally different way compare to Europeans guest. When Europeans guest check in always there is a room ready for them - Request early check in be informed the room still in cleaning status & late check out rejected due to heavy arrival group on that date I checking out - After completed check in no provided welcome drink voucher for a status member & no mineral water provided. In the end, delivered a bottle of White wine and a small bottle mineral water - Outdated room facilities and no amenities (cotton pad)was provided. - Main door handle is a bit hard to open had to pull harder a bit to open the door - Over priced room rate for a 4 star hotel without breakfast meal included - For arrival guest should be informed or placed a queuing sign on that area while guests queuing or waiting for their turn for check in -In this hotel staff customer service provided is super nude when speaking to guest or rejected to guest request just simple said “No No No No “ only - Before my arrival to this hotel ,one of my friend also been visited with her family to this hotel also given out her feedback to this hotel provided unpleasant staying experience as well - Based on the experience I and my friend had faced we are not going to stay this hotel anymore for the future visit in Surfer Paradise.

Dear Guest, Thank you for taking the time to share your feedback for you recent stay at Mantra on View. While we certainly wish you had a better experience, it is feedback like this that we learn from and use to improve. We work very hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We aplogise for this as this is not the expectation we have for our valued guests. We hope you will allow us the opportunity to remedy this stay and contact us directly for a future visit so we are able to delight you as we do many of our guests. Sincerely,

Good

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Great value for money kids loved it

Dear Guest, Thank you for sharing your 5 Star Review! We are delighted that your stay exceeded expectations. Here at Mantra on View we pride ourselves on our guest satisfaction. We appreciate your business and look forward to your return as a valued guest.

Absolutely Amazing Incredible Lobby, Great rooms and views and brilliant service right through from Cleaners to foyer lobby staff to duty manager Exceptional Service! Will always be back and wont stay anywhere else

Customer review rating 5.0/5

Eqwrc P. L. Business - Confirmed reviews ALL

EXCEPTIONAL!!

Dear Robert, Thank you for your 5 Star Review! We are so happy that you enjoyed your stay and our convenient location. It is refreshing to read your positive comments. We appreciate your business and look forward to your return. sincerely, The Team @ Mantra On View.

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Other web-users rate our hotel

  • 2,987 reviews 8.7/10 Location
  • 4,374 reviews 5.6/10 Room
  • 2,954 reviews 7.8/10 Service
  • 143 reviews 4.7/10 WiFi
  • 1,758 reviews 4.5/10 Cleanliness
  • 1,700 reviews 3.8/10 Comfort
  • 1,068 reviews 4.1/10 Amenities
  • 824 reviews 6.2/10 Value

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