Mantra on the Park Melbourne 4.5 stars

Customer review rating 4.3/5 2,026 reviews
Mantra on the Park Melbourne
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Hotel extras

  • Adjacent to Carlton Gardens and Royal Exhibition Buildings

  • Large one and two bedroom apartments with full kitchens

  • Indoor heated pool, sauna and gym

  • Walking distance to Chinatown and Lygon Street dining precincts

  • Onsite undercover parking available for all guests.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE TULLAMARINE AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available
Information message

In accordance with recent Government directives in response to slowing the spread of COVID-19, Hotel facilities may experience temporary closures or changes to operating times and/or services provided. Please contact our reception for further details.

Hotel location

Mantra on the Park Melbourne

333 Exhibition Street
3000
melbourne
australia

Tel: +611300092872

Fax: (+61)3/96682599

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    MELBOURNE TULLAMARINE AIRPORT At 23km / 14.29 miles - Shuttle paying

GPS :-37.807855, 144.968344

Our accommodations

Located at the top end of Exhibition Street in the bustling Melbourne CBD, Mantra on the Park offers spacious 1 and 2 Bedroom Apartments or for superior comfort a 3 Bedroom Penthouse, all with large private balconies overlooking the skyline or Carlton Gardens. Relax with Foxtel in the lounge area, prepare a meal in the fully-equipped kitchen and eat in the separate dining area or outside on the balcony. Broadband internet access means you can keep in touch with family or stay on top of your workload.

1 Bedroom Apartment

  • Max. number of persons: 3
  • Area: From 54 / 581 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

1 Bedroom Parkview Apartment

  • Max. number of persons: 3
  • Area: From 65 / 700 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom, 2 Bathroom Apartment

  • Max. number of persons: 5
  • Area: From 89 / 958 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom, 2 Bathroom Parkview Apartment

  • Max. number of persons: 5
  • Area: From 91 / 980 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

3 Bedroom Penthouse

  • Max. number of persons: 7
  • Area: From 155 / 1668 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Apartments

Our restaurants and bars

TERRACE CAFE AND BAR

Type of cuisine: Cafe

The Terrace Cafe & Bar is your perfect convenient dining option. Indulge in a delicious buffet breakfast or choose from our lunch options. Join us for a drink and snack from the bar menu, or choose something more substantial from the dinner menu.

TERRACE CAFE AND BAR

Non contractual photo

Cosy Bar located on Exhibtiion Street front with outlook towards Carlton Gardens. Al fresco seating area available.

Our guest reviews for
Mantra on the Park Melbourne

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,026 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,966 reviews

Cancelled stay

Customer review rating 4.3/5

Alan Couples - 06/04/2020 Confirmed reviews ALL

Our stay was cancelled due to the current virus situation.

Dear Guest, Thank you for taking the time to share your feedback. We you can travel in the future when travel restrictions are lifted. Sincerely, Colin Stevenson

Good Location for Work

Customer review rating 4.3/5

Mrs M. Business - 26/03/2020 Confirmed reviews ALL

I stayed for work as it was near a meeting location and I was very impressed with the ease of parking and the facilities. The elevators from the car park to the lobby are a little confusing. Rooms that overlook the park are amazing. Good room amenities. Hallway had a slight odour - weird cleaning product perhaps or lack of air flow. Dinning room not open every night.

Dear Mrs M., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Colin Stevenson

Love staying here for the extra services like kitchen and washer dryer

Customer review rating 4.3/5

Anonymous Families - 25/03/2020 Confirmed reviews ALL

We live in New York so when we are Melbourne we love the convenience of the space

Dear Lanita A., We very much appreciate your comments regarding your stay at the Mantra on the Park Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Colin Stevenson

Excellent Position,

Customer review rating 4.3/5

Shayne B. Couples - 25/03/2020 Confirmed reviews ALL

Very Friendly and Knowledgeable staff Also conscious of the Coronavirus sand its implications on guests Always love staying at the Mantra We will be back

Dear Shayne B., We very much appreciate your comments regarding your stay at the Mantra on the Park Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Colin Stevenson

Great location and friendly staff

Customer review rating 4.3/5

Anonymous Families - 23/03/2020 Confirmed reviews ALL

Great access to Melbourne tourist sites. Friendly staff. Great breakfast.

Dear Candice T., We very much appreciate your comments regarding your stay at the Mantra on the Park Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Colin Stevenson

Good stay

Customer review rating 4.3/5

Dimitri Friends - 23/03/2020 Confirmed reviews ALL

We always stay there during the Grand Prix weekend. It’s central to everything and the rooms are always big and clean

Dear Dimitrios T., We very much appreciate your comments regarding your stay at the Mantra on the Park Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Colin Stevenson

Very happy with the service and the hotel overall

Customer review rating 4.3/5

Rebecca Families - 22/03/2020 Confirmed reviews ALL

Stayed in 3 bed penthouse, 2 adults, 4 young kids for 4 nights. Receptionist was extremely helpful in providing information about hotel, breakfast, parking, getting around Melbourne. Penthouse was beautifully presented. There was a plumbing issue in the upstairs bathroom. The smell from the drains was overwhelming and very unpleasantly strong. TV needed more channels, Foxtel would be good. The breakfast lady's service was a wonderful way to start the day. She was always happy and smiling and was happy to accommodate our requests. More variety on the menu and better presentation would lift the experience. Overall the breakfast was good, not 5 star but edible. The good price and the service lady made the breakfast worthwhile.

Dear Rebecca, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Colin Stevenson

Well located but the apartment was not in good working condition

Customer review rating 4.3/5

Bridget Families - 22/03/2020 Confirmed reviews ALL

We booked online through Expedia and saved $150 on our overall stay. We found out on the third day, and us asking why our room was not cleaned was that we were not entitled then to daily room servicing because of that booking. If I had booked directly to the Mantra, and used my QUT discount code it would have cost me exactly the same amount of money, and included daily room service. The exhaust fan in the ensuite did not work through our 5. night stay and the dryer was broken. The dryer had already been reported as not working and had not been replaced. Can your service staff check the kitchen appliances regularly and fit-out each kitchen with pots and pans that you can cook with, that's the reason why us as family book apartments is so we can do our own cooking and save some money while we are holidays. We had one saucepan and lids that didn't match either the saucepan or the two pots in the cupboard. The staff on the front desk were good to work with though. Apart from the location, we won't rebook at this Mantra.

Dear Bridget, Thank you for taking the time to tell us about your experience at the Mantra on the Park Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Colin Stevenson

true

Customer review rating 4.3/5

Brian Friends - 22/03/2020 Confirmed reviews ALL

Great reception, great room, Although a bit old that is what you would expect in the CBD. Clean and tidy and great response when our plans took an unexpected turn of events

Dear Brian, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Colin Stevenson

Well located, great team members.

Customer review rating 4.3/5

Deltyn J. &. J. D. Friends - 20/03/2020 Confirmed reviews ALL

Our stay was fully satisfying, our room was clean and very well equipped, views were outstanding. All team members we delt with were very hospitable, knowledgeable and very helpful.

Dear Deltyn & Josh, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Colin Stevenson

Good location

Customer review rating 4.3/5

Mary Families - 19/03/2020 Confirmed reviews ALL

I enjoyed convenient location, we stayed in a 2 bedroom apartment that also had 2 bathrooms which provided comfort and privacy. Staff were friendly and helpful

Dear Mary L., We very much appreciate your comments regarding your stay at the Mantra on the Park Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Colin Stevenson
Customer review rating 4.3/5

Anonymous Business - 18/03/2020 Confirmed reviews ALL

My poorest experience is the hotel receptionist wearing a surgical mask....as a health care worker it is frustrating to see people unnecessarily using surgical masks which limits supplies to people who need them for their work. There is no evidence that using a mask in this situation is of any benefit unless the receptionist was unwell (in which case she shouldn’t be at work). It would be more beneficial to minimise handling of paper/pen/credit cards and having hand sanitizer on the desk and encouraging people to use their own pens or avoiding paper transactions.

Dear Jenifer Louise R., Thank you for taking the time to tell us about your experience at the Mantra on the Park Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have put in place many measures around our hotel to help minimize the risk of virus transfer, including the sanitisation of room keys, increased public area cleaning, increased sanitisation of on high touch areas such as door handles, light switches, lift call buttons, hand rails and other similar areas. I certainly appreciate the advice regarding face masks for team members and I am aware hat your advice is consistent with the current Australian Government recommendations. Thank you for your hard work in the medical system, I could only imagine the demands that are currently being asked of all medical professionals at this time and I hope the current measures implemented by Federal and State Governments ease the pressure for you. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Colin Stevenson

Great service

Customer review rating 4.3/5

Jennie Families - 18/03/2020 Confirmed reviews ALL

Friendly and professional service

Dear Jennie, We very much appreciate your comments regarding your stay at the Mantra on the Park Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Colin Stevenson

Excellent Stay

Customer review rating 4.3/5

Brianna Families - 18/03/2020 Confirmed reviews ALL

Had a wonderful stay with Mantra. Staff were kind and welcoming. A special mention to Brian who I was greeted by. He was extremely kind, could not do enough to help me.

Dear Brianna, We very much appreciate your comments regarding your stay at the Mantra on the Park Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Colin Stevenson

If you want a good sleep don't get allocated a room next to the penthouse on level 17

TripAdvisor rating 4.0/5

Kevin T Business - 18/03/2020 TripAdvisor review

We had booked 4 nights and were allocated a nice room on the top level with a great view of the park. However, what did not realise that the room next door was a penthouse with 3 bedrooms which was basically used as a party room with extension noise into the early hours. So our first night was a disaster. We did ring reception around 12.30 am to complain about the noise. The next morning we requested a move to a room which was quiet. The staff initially said that the Mantra on the Park was full no spare rooms. Later that day we were offered a room on level 7 which had a disabled toilet. We accepted the offer and moved rooms. we had much better sleeps for the other 3 nights. The staff were very helpful once they understood our complaint was genuine, free breakfast on the second morning was provided and $ 50 credit to use with the minibar.

Dear Kevin T, Thank you for taking the time to share your review. I am glad that our team was able to make your stay more pleasant after another guest decided to act inappropriately. We have a strict no party policy at our hotel and we are quick to address any concerns from our guests. Thanks again for your comments and we hope to see you again soon. Regards Colin Stevenson

Great location and staff

Customer review rating 4.3/5

Anonymous Couples - 17/03/2020 Confirmed reviews ALL

Great booking experience and the room was all we could of asked for = large, clean and with all amenities

Dear Tom D., We very much appreciate your comments regarding your stay at the Mantra on the Park Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Colin Stevenson

Good stay and great location

Customer review rating 4.3/5

Anonymous Business - 17/03/2020 Confirmed reviews ALL

it looked like thew room had just been renovated and it was comfortable. The staff was very friendly and made my long stay a very pleasant one

Dear Sthong, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Colin Stevenson

Well located, very helpful staff

Customer review rating 4.3/5

Alice Couples - 17/03/2020 Confirmed reviews ALL

Excellent, car parking facility also good and helped make our stay stress free, also luggage storage facility. Reception staff extremely helpful and courteous.

Dear Alice C., We very much appreciate your comments regarding your stay at the Mantra on the Park Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Colin Stevenson

Should be good smell

Customer review rating 4.3/5

Us Families - 17/03/2020 Confirmed reviews ALL

Everything is fine and clean but apartment should used be nice perfume

Dear Muhammad, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Colin Stevenson

New place for us

Customer review rating 4.3/5

Lyn -. E. Couples - 17/03/2020 Confirmed reviews ALL

Loved the Junior Suite on 17th floor- views wonderful. Very warm welcome on arrival at Reception and likewise when checking out. Good breakfast too. Only negative for us was no free wifi in the suite- not on in this day and age.

Dear Lyn, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Colin Stevenson
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