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Mantra on Queen Brisbane

Customer review rating 3.9/5 1,032 reviews

ALLSAFE approved hotel

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Mantra on Queen Brisbane
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+ 10 Services

Hotel extras

  • Located close to City Centre and Fortitude Valley

  • Choice of modern hotel rooms and apartments

  • Outdoor pool, gym and spa

  • Flexible meeting and conference spaces

  • Walking distance to shopping and restaurant areas

Hotel location

Mantra on Queen Brisbane

570 Queen Street
4000 brisbane
australia

Tel: +611300092872

Fax: (+61)7/32369637

Check-in from 14h00

Check out up to 10h00

  • By plane

    BRISBANE INTERNATIONAL AIRPORT At 13km / 8 miles - Shuttle paying

GPS :-27.462176, 153.030816

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Shuttle
  • Air conditioning
  • Wi-Fi
  • Meeting rooms
Meetings/Events
  • No Meeting room
  • Business Center
    • Self service business center
Hotel Services And Equipments
  • Hotel informations
    • 118 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • 118 non-smoking rooms
    • 30 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas Additional charge
    • High Speed internet Additional charge
    • WiFi at the hotel Additional charge
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Concierge
    • Concierge
Access to property
  • Shuttle
    • BNE Additional charge
    • BRISBANE INTERNATIONAL AIRPORT Additional charge

Our accommodation(s)

At Mantra on Queen we have well-appointed Hotel Rooms to self-contained 1 and 2 Bedroom Apartments, situated just minutes from Brisbane CBD. All our accommodation features individually controlled air-conditioning, WiFi and laundry facilities.

Hotel Room

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 176

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mantra on Queen Brisbane

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

1,032 reviews

TripAdvisor Rating 3.5/5

1,383 reviews

Great location, fantastic value

Customer review rating 4.5/5

Lauren Friends - 18/10/2021 Confirmed reviews ALL

Really enjoyed the stay, welcoming staff nice sized place and top location. Wish we could've stayed longer!

Dear Lauren, We very much appreciate your comments regarding your stay at the Mantra on Queen Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially to Zane - who assisted you during stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured we are working through a refurbishment strategy with our owners and currently have completed 40% of our total rooms. We hope to have a lot more done by the end of the year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manager

Good stay. Walk to mall

Customer review rating 4.0/5

Yvone B. Couples - 17/10/2021 Confirmed reviews ALL

Staff Always very helpful.

Dear Yvone, We very much appreciate your comments regarding your stay at the Mantra on Queen Brisbane. I hope all went well with the medical procedure whilst you were here in Brisbane! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Glad you loved our location within Brisbane and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manager
Customer review rating 4.5/5

Douglas Friends - 12/10/2021 Confirmed reviews ALL

The desk person,was extremely helpful and nothing was to much trouble,even though he could of just did what most do ,not a lot

Dear Douglas, We very much appreciate your comments regarding your stay at the Mantra on Queen Brisbane. It is always a pleasure to receive positive feedback. I will be sure to share this with our Front Office Supervisor, Zane, who assisted you during your stay. I trust you enjoyed your time in Brisbane, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manager

Location, service 100%

Customer review rating 4.5/5

Garry B. Solo - 09/10/2021 Confirmed reviews ALL

From the moment I arrive until my departure it was an extremely pleasant visit, thanks.

Dear Garry, Thank-you for sharing such a positive and supportive survey! It’s always special when our guests leave with a lasting impression of the hotel. I was delighted to share your feedback with our team today, which was very encouraging! Garry, I was wondering if you would be so kind to pass on this positive feedback onto our Trip Advisor Page or Google Reviews. www.tripadvisor.com.au This would mean the world to us, and assist further travellers with making accommodation choices in Brisbane. Thank-you for your assistance and I look forward to hearing from you shortly, Warm Regards Thomas Luck General Manager

Central location

Customer review rating 3.0/5

Carl W. Couples - 05/10/2021 Confirmed reviews ALL

A central located hotel, we stayed one night. A little dated in both the decor and design but that was reflected in the price

Dear Carl, Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. I am sorry that your experience did not meet your expectations; Please rest assured i have shared your feedback with the owner of the unit, to consider their refurbishment options. The good news is - we have recently completed over 30% of our rooms and looking to work our way through a lot more! At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Luck General Manager

Dated rooms disappointed

Customer review rating 2.0/5

Anonymous Couples - 05/10/2021 Confirmed reviews ALL

Rooms were not nice at all and paid a high rate. No restaurant or cafe.

Dear Jennifer, Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. I am sorry that your experience did not meet your expectations; Please rest assured i have shared your feedback with the owner of the unit, to consider their refurbishment options. The good news is - we have recently completed over 30% of our rooms and looking to work our way through a lot more! We are also working through a process of leasing out our current restaurant space too. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Luck General Manager

Well appointed and very clean and tidy.

Customer review rating 5.0/5

Belinda Couples - 30/09/2021 Confirmed reviews ALL

We were very happy with our recent stay. The staff were so helpful and friendly, and the room was well appointed and lovely.

Great stay

Customer review rating 5.0/5

Leonie F. Families - 29/09/2021 Confirmed reviews ALL

Hotel was lovely. Room was terrific and very comfy. Bit of traffic noise but that would be inescapable in the city. We loved our stay and wish it could have been longer.

Dear Leonie, Thank-you for sharing such a positive and supportive survey! It’s always special when our guests leave with a lasting impression of the hotel. I was delighted to share your feedback with our team today, which was very encouraging! Leonie, I was wondering if you would be so kind to pass on this positive feedback onto our Trip Advisor Page or Google Reviews. www.tripadvisor.com.au This would mean the world to us, and assist further travellers with making accommodation choices in Brisbane. Thank-you for your assistance and I look forward to hearing from you shortly, Warm Regards Thomas Luck General Manager

Wouldn’t stay again

Customer review rating 2.0/5

Lainie B. Couples - 28/09/2021 Confirmed reviews ALL

Couldn’t sleep, music playing in next door apartment all night… not loud but constantly annoying. We had a $200 voucher and paid an extra $100 for an upgrade. Could not see the value!

Dear Don, Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. I am sorry that your experience did not meet your expectations; Did you get a chance to report the noise issues to our reception team to resolve?. Its a such a shame that your recent stay experience with us, was soured by the behaviours and noise of other guests. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Luck General Manager

Location was good, but the building tired and in need of renovation

Customer review rating 2.5/5

Ange Couples - 28/09/2021 Confirmed reviews ALL

The location was good, but the complex is “tired” and in need of an update. Unfortunately our neighbours chose to have a very loud argument which started at 10.30pm in the hallway and continued on for some hours. We understand this is out of your control, but spoiled our experience nonetheless sadly

Dear Angela and Steven, Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. I am sorry that your experience did not meet your expectations; Did you get a chance to report the noise issues to our reception team to resolve?. Its a such a shame that your recent stay experience with us, was soured by the behaviours and noise of other guests. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note we are working through a refurbishment plan with our owners at current, and have already completed nearly half of our rooms. We understand it is important to keep our product fresh and comfortable for guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Luck General Manager

well located

Customer review rating 4.0/5

Anonymous Business - 28/09/2021 Confirmed reviews ALL

excellent front desk service

Dear Brad, We very much appreciate your comments regarding your stay at the Mantra on Queen Brisbane. It is always a pleasure to receive positive feedback, especially from our Platinum members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manager

Rooms were good although the 2 narrow single beds pushed together were too narrow and effected us with a bad night sleep

Customer review rating 2.5/5

Richard T. Business - 27/09/2021 Confirmed reviews ALL

Missed not having the in house restaurant

Dear Richard, Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. I am sorry that your experience did not meet your expectations; Please rest assured i have shared your feedback with the owner of the unit to consider a replacement of the mattress and bedding package. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I appreciate the kind words about our team members! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Luck General Manager

Well located, friendly staff

Customer review rating 2.5/5

Anonymous Solo - 26/09/2021 Confirmed reviews ALL

Super hard and uncomfortable bed.

Dear Anthony, Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. I am sorry that your experience did not meet your expectations; Please rest assured i have shared your feedback with the owner of the unit to consider a replacement of the mattress and bedding package. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I appreciate the kind words about our team members! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Luck General Manager

Overnighter in Brisbane CBD

TripAdvisor rating 3.0/5

Travel38585 22/09/2021 TripAdvisor review

If you're heading for a night out at Eagle Street Pier or Howard's Smith Wharf it's a great location. The rooms are a little tired now and in need of a revamp. Charlotte who checked us in was a little ray of sunshine 🌞

Dear Travel38585, Thank-you for your review, Love the feedback about Charlotte - she certainly is superstar! ill be sure to share this feedback with her directly. I understand some of our rooms are a little tired, and rest assured we are working through a renovation plan with our owners. I trust you enjoyed your stay in Brisbane and we hope to welcome you back again in the near future. Warm Regards Thomas Luck General Manager

Excellent location

Customer review rating 4.0/5

Kate Business - 20/09/2021 Confirmed reviews ALL

Everything was great! At check in I was greeted with a friendly smile, my room was very clean and all staff members were helpful and friendly. I would have liked to be able to order breakfast to my room - but understand this may not be possible during the pandemic. Thank you for a lovely stay.

Dear Kate, We very much appreciate your comments regarding your stay at the Mantra on Queen Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please note we are hoping to open our restaurant services up very soon, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manager

Great position, suited us well.

Customer review rating 5.0/5

Tiina Families - 20/09/2021 Confirmed reviews ALL

Very reasonable rates, handy to shopping and easy walk to city centre. Can recommend highly for an economical city stay.

Dear Tiina, Thank-you for sharing such a positive and supportive survey! It’s always special when our guests leave with a lasting impression of the hotel. I was delighted to share your feedback with our team today, which was very encouraging! Tiina, I was wondering if you would be so kind to pass on this positive feedback onto our Trip Advisor Page or Google Reviews. www.tripadvisor.com.au This would mean the world to us, and assist further travellers with making accommodation choices in Brisbane. Thank-you for your assistance and I look forward to hearing from you shortly, Warm Regards Thomas Luck General Manager

Mantra, another Brisbane

TripAdvisor rating 4.0/5

mrdlewis2021 18/07/2021 TripAdvisor review

Many aspects of the Mantra on Queen are very good in this Covid time when travel is difficult, however the lack of restaurant facilities in the establishment was not noticed because of the high quality of nearby places to eat. As they say location, location, location. The one word of annpyance however was the actual address of the Mantra on Queen. When driving to the hotel you expect the address given to you was actually where you could drive a car. The car entrance, indeed the front of the Hotel is not actually on Queen Street. An entrance is but not if you're arriving by car, whether personal or taxi etc. The real address is Perry Street if you want to park overnight or indeed alight from the car that brings you. The Queen street access actually a no stopping zone (clearway) from 2-7 pm. When you then from a safe location try to contact the hotel to ascertain the location and entrance you will be given a merry-go-round of annoying telephone tag as you go round and round in circles trying to reacha human you can answer you question - 'where the bloody hell are you?'. But apart from that the room we were allocated, an apartment was all we could have hoped for, for our overnight stay celebrating Bastille Day. Again however there was exception which was not the Hotel's fault but rather a design fault on the mixer unit of the shower/bath combination, but that's probably just being picky, expecting that someone would have designed something functionally before considering the aesthetics of appearance.

Dear mrdlewis2021, Thank-you for your review, Glad you made it to us safely, and fairly easily! I understand it can be a bit deceiving with the entrance to the hotel, being located on Perry Lane! Pleased to read you enjoyed your stay with us and found the room to be comfortable. I trust you enjoyed your time in the city and we hope to welcome you back again in the near future. Warm Regards Thomas Luck General Manager

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