Mantra on Murray Perth

Close to cbd.

We were stunned and pleased to receive a welcome gift, that was a lovely thing to walk in to find. The staff were excellent and friendly. The room did smell of cigarette smoke at the beginning, which the staff fixed. The cold water tap fell off, which was fine for us once we knew not to put anything underneath. We were surprised by the requirement to fully pay for the room at the start of the stay, which was a change of policy from our last stay but it was explained by staff.

One night only but everything was just right. Thank you.

Very big size rooms. Very clean and hygienic. Best part for me is a mini kitchen. Can make your own choice breakfast. Much better than 5 star hotel rooms.

From arrival to departure the staff were fantastic - amongst the happiest I've known in hospitality. A big thank you to Rudy & Amber and the team at breakfast who made the start to every day a great one. The same goes for everyone behind the front desk who were a pleasure to deal with... An extra thank you to Dola who went above and beyond in helping out with the parking and I'm sure all of the staff would have done the same if occasion arose. The housekeepers too were always friendly and helpful and the rooms for our 2 stays were both clean, spacious and well appointed. Whilst I've mentioned a few names these are the ones that I recall at this time however everyone stood out in their own way and Mantra On Murray will be my go to hotel for every Perth trip in future. Thank you! :-)

Hi, I had to cancel because of new quarantine policies in WA. I needed the room for more than 1 night, but the rates increased significantly. I wrote 2 days before my arrival and only got a reply the day before. I replied that I then had to cancel the stay and that it would be appreciated if they didn’t apply the cancellation fees (had they replied earlier, I could’ve cancel in time) - but they did charge and apparently did not register my cancellation (via email). Given it was unforeseen chances due to government policies, that I started the process of changing my booking in time, and wasn’t able to cancel >24hrs before arrival because the hotel didn’t reply promptly and that it was only 60$ (healthcare worker special rate), it would have been a good « marketing »/« customer satisfaction » move for Accor to just reimburse the 60$ instead of charging it.

Very nice manger and staff

Present experience, would be better if in house restaurant was open for evening meals

Completely unacceptable , when we find Police standing outside our door twice having a distanced conversation with the occupant next door - why because he wanted to quarantine there because it was cheap. How have the outbreaks occurred in other cities - in hotels that were supposed to be manned by security and you clowns put one next to us. Don't tell us or give us the option and the air conditioner outlets face each other . Accor got to great lengths to send emails about COVID process and procedure and then you do this. So much for being an Accor owner , nothing special at your hotel.

Friendly staff. Comfortable bed,

We ejoyed our stay in Perth, the Mantra on Murray was in easy walk of everything we wanted to do. It was close to transport and good food outlets.

Good base for Perth CBD, theatres and North Ridge. Well presented rooms and professional, friendly staff.

Mantra on Murray is in a great location. It is opposite a shopping centre and the stop for the free Red Cat bus and the Perth hop on hop off bus. The Perth Underground is very close and around the corer is the Golden Bakery with the best pies. The staff were very friendly and helpful.

My special thanks goes to duty manager Maria Mosquera and Ms. Caitlin / guest service agent for their support and making it feel like home. Mantra on murray has exceeded my expectations. Thanks and regards.