Mantra on Murray Perth

Customer review rating (ALL Rating) 4.2/5 1,688 reviews

ALLSAFE approved hotel

Information message

Mantra on Murray Perth
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+ 13 Services

Hotel extras

  • Located in centre of Town

  • Easy access to public transport

  • Close to main shopping area

  • Conference Facilities

  • Kitchenettes in all rooms

Hotel location

Mantra on Murray Perth

305 Murray Street
6000 perth
australia

Fax: (+61)8/93477007

Check-in from 14h00

Check out up to 10h00

  • By plane

    PERTH INTERNATIONAL AIRPORT At 25km / 15 miles - Shuttle paying

GPS:-31.952477, 115.857069

Hotel services

Check-in from - Check out up to

In summary
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

SOCIETY BAR AND KITCHEN Non contractual photo

Our stylish restaurant, Society Bar & Kitchen, is a great place to catch up with friends in a relaxed and cosy atmosphere. Try some of the delicious creative dishes from the extensive Modern Australian menu.

Our accommodation(s)

Whether you're visiting Perth for business or pleasure, we've got the perfect room for you at Mantra on Murray. Our spacious and stylish studio suites feature contemporary décor with comfortable furnishings and modern facilities including LCD TV with Foxtel and in-house movies. Each of our studios provides a relaxing retreat from the bustling city, with a lounge area, air-conditioning, kitchenette, and some have partitioned bedroom areas.

Family Suite

  • Max. number of persons: 5
  • Area: From 68 / 732 sq ft
  • Views: City View *

Subject to availability

  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 240

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 128 people

Find out more

Our guest reviews for
Mantra on Murray Perth

100% genuine reviews from our guests

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ALL Rating 4.2/5

1,688 reviews

TripAdvisor Rating 4.0/5

2,205 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Friendly Staff

Customer review rating 3.0/5

Vanessa Couples - 29/11/2021 Confirmed reviews ALL

A nice clean simple hotel with friendly staff. Can't be in a hurry though. Early check in took ages and made us late for an appointment. We paid extra for a Breakfast buffet the next morning, only to be advised on arrival for breaky that the buffet wasn't happening due to staffing shortages and we could order a la carte instead but the wait would be very considerable. No refund for breakfast we couldn't have. Still waiting on a response from GM. Will probably stay elsewhere next week when we go back to the city again.

Dear Vanessa, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Not bad and not good

Customer review rating 3.5/5

Anonymous Business - 29/11/2021 Confirmed reviews ALL

Stayed for 7 nights and room was only cleaned once. Room wasn't ready on arrival at 2pm. Dont think I will stay there again to be honest

Dear Chris, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Unclear information about parking

Customer review rating 3.5/5

Leanne S. Friends - 29/11/2021 Confirmed reviews ALL

I parked at the Raine Street car park across the road. Upon checking in I was not asked anything about parking or given any advice about validating parking tickets so I was absolutely shocked to have a parking fee of $112 when checking out on Sunday. I rang the hotel this morning and was told that there is an option of cheaper parking through the hotel but “bad luck we can’t do anything about it now.”

Dear Leanne, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Great location

Customer review rating 5.0/5

Anonymous Couples - 29/11/2021 Confirmed reviews ALL

Close for what we was doing. Great service from time we got there till we left.

Dear Terry, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards,

Extremely disappointed

Customer review rating 1.0/5

Natasha T. Business - 29/11/2021 Confirmed reviews ALL

We have stayed here a few times and always been very happy , this time was not the same Our room must of been close to the kitchen as it smelt like food cooking on a few occasions and the curtains were broken and looked like their was a curtain missing the lights come through all night I booked a queen but we were in a double and are bathroom was equipped with a shower chair which didn’t make us feel like we were on a night away

Dear Natasha, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Advertised parking included but wasnt

Customer review rating 1.5/5

Anonymous Couples - 28/11/2021 Confirmed reviews ALL

Location was great, however paid for accommodation through Qantas, advertised as parking included but it wasn’t, stupidly overpriced parking. We stayed there for 7 nights was supposed to include one clean however when we requested it the attitude from the front desk was like asking for them to pull teeth. Wouldn’t recommend unless you hard up

Dear Melyssa, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Customer review rating 3.5/5

Sandy C. Couples - 28/11/2021 Confirmed reviews ALL

Great room, great view but no car park was disappointing. Having to pay $90 for parking at Coles was a real negative especially when we left at 7am on the third day.

Dear Sandy, Thank you for your great Review! We are glad that you enjoyed your stay and our convenient location. We do apologise for the cost of the car park, as it is a public car park it is up to Wilson to set the pricing. Our subsidised rate of $30 a day is what is allocated to the Hotel. We appreciate your business and look forward to your return. Regards, Wystine

Well located hotel fir alerts stay

Customer review rating 4.5/5

Robyn Couples - 28/11/2021 Confirmed reviews ALL

Check in/out efficient with friendly staff. Well equipped and spacious room with kitchenette facilities. I’ve stayed here before and would stay here again if in Perth - good location, near the mall in Perth city.

Dear Robyn, Thank you for your great Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Regards, Wystine

In the city, very loud during weekend nights with very drunk and homeless people outside

Customer review rating 3.0/5

David S. Business - 27/11/2021 Confirmed reviews ALL

Rooms are nice. Staff are friendly and helpful. I do not like having a $100 bond taken from me as it takes too long to get it back after staying here. I would be happier if they just took an imprint of my credit card in case it is required like other (better class) hotel do.

Dear DAVID S., Thank you for taking the time to tell us about your experience at the Mantra on Murray Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am happy to hear you enjoyed the room and the friendly staff. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wystine

Very well located for the city

Customer review rating 4.5/5

Angie Friends - 27/11/2021 Confirmed reviews ALL

Very friendly staff, room was good, overall very good

Dear Angie, Thank you for your great Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Regards, Wystine

Exactly what you would expect

Customer review rating 5.0/5

Brendon D. Couples - 25/11/2021 Confirmed reviews ALL

The room is exactly what you would expect from reading the website and for the price. The location is about 100m front the train station. The room is clean, tidy and in great condition. The room was quite. Staff were friendly. The hotel was easy to navigate. It had good facilities. It’s everything you expect from a hotel.

Dear Brendon, We very much appreciate your comments regarding your stay at the Mantra on Murray Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, friendly staff but

Customer review rating 4.0/5

Margaret P. Solo - 25/11/2021 Confirmed reviews ALL

I am 82 years old, on booking I requested a walk in shower which was provided. I stayed 7 nights. My first shock was to find there were no drawers or shelves for my clothes and other items. “”All the rooms are the same””. The same answer was forthcoming when I requested a chair with arms, the chair height was about mid lower leg in height and looked terrifyingly uncomfortable. There was no way I was going to try it to see if this was a correct assessment. I ended up placing my clothes on the ironing board and on a second luggage rest for all to see. A far from satisfactory solution. As I wanted to have a microwave to heat meals over the week I had selected Mantra on Murray.. the microwave worked well but the lighting of the kitchen bench was zero.. By opening the exhaust fan some light was available at the cost of a deafening fan noise. The plumbing was pathetic, kitchen lever fell off with every use, bathroom sink taps were loose and impossible to stop dripping. The hot water was Luke warm from Saturday to Wednesday. On Thursday it was cold. The maintenance man agreed and a plumber changed a valve and on my last morning I had a hot shower. The toilet worked perfectly!! Air conditioner was excellent. Room 118.

Dear Margaret, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Well located

Customer review rating 4.0/5

Anonymous Business - 25/11/2021 Confirmed reviews ALL

Good

Dear Ellen, Thank you for your great Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Regards, Wystine

Helpful staff and great location

Customer review rating 4.5/5

Lee Families - 23/11/2021 Confirmed reviews ALL

Great place to stay and will stay there again.

Dear Lee, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Great location

TripAdvisor rating 4.0/5

natasha1cat 24/02/2021 TripAdvisor review

Mantra on Murray is in a great location. It is opposite a shopping centre and the stop for the free Red Cat bus and the Perth hop on hop off bus. The Perth Underground is very close and around the corer is the Golden Bakery with the best pies. The staff were very friendly and helpful.

Dear Natasha, We very much appreciate your comments regarding your stay at the Mantra on Murray. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Perth stay

TripAdvisor rating 5.0/5

MahdiGilak Business - 30/01/2021 TripAdvisor review

My special thanks goes to duty manager Maria Mosquera and Ms. Caitlin / guest service agent for their support and making it feel like home. Mantra on murray has exceeded my expectations. Thanks and regards.

Dear Mahdi, We very much appreciate your comments regarding your stay at the Mantra on Murray Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely,

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