Mantra Lorne 4 stars

Customer review rating (ALL Rating) 4.3/5 3,591 reviews

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Mountjoy Parade, 3232 LORNE, Australia

Description

Hotel extras

  • Relax in our indoor heated Mineral pool and male & female steam rooms.

  • Mantra Lorne is situated right on the famous Great Ocean Road

  • Have a game of golf at the 18 hole putting green and granted access to the Lorne Bowls Club.

  • Have a competitive, or leisurely swing at any of our 4 tennis courts

  • Our reception desk operates 24 hours for the convenience of our guests

Our accommodation(s)

Hotel location

Mantra Lorne

Mountjoy Parade
3232 LORNE
Australia

GPS:-38.536873, 143.976076

Telephone
Fax +61 3 5289 1185

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

THE LARDER

Pull up a chair at The Larder, where coastal flavours meet hearty favourites. Enjoy breakfast or dinner in a bright summer space or by the fire in winter. From fresh seafood and steaks to pasta and vegetarian dishes, there s something for everyone.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,591 reviews

Customer review rating 4.0/5

Sam R. Couples - Confirmed reviews ALL

Disappointed with bed size being queen not king and breakfast was very average

Dear Sam, Thank you for your review of our hotel! Please do call us ahead of your next visit and our reservations team will be more than happy to book you into a room with a King Bed. Overall, we are glad that you enjoyed your stay, and we hope to see you again very soon. Sincerely, Edwin Erftemeyer General Manager

Customer review rating 3.5/5

Ruth Y. Couples - Confirmed reviews ALL

The tv was not working so we had to change rooms wh I ch was a hassle but gave us a better outlook

Dear Ruth, We very much appreciate your comments regarding your stay at the Mantra Lorne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwin Erftemeyer General Manager Mantra Lorne

Customer review rating 4.5/5

Grant W. Couples - Confirmed reviews ALL

We were heading home from SA thought it would be a good stopover.

Dear Grant, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again the next time you visit from SA. Sincerely, Edwin Erftemeyer General Manager

Customer review rating 4.5/5

Sonia W. Families - Confirmed reviews ALL

Loved the beach views and access to beach. The apartment was well set up for a comfortable stay. Breakfast was pleasant and fulfilling. We enjoyed cooking a dinner one night and eating out another. A couple of reminders needed for extra person in apartment as in sheets and towels. No service for second night. No early check in or late check out possible. Given the price was a little disappointing.

Dear Sonia, Thank you for the good review of our hotel! Hopefully on your next visit we'll be able to do a late checkout for you, certainly please do enquire with reception. We are glad that you enjoyed your stay overall and hope to see you again very soon. Sincerely, Edwin Erftemeyer General Manager

Customer review rating 0.5/5

Louis R. Families - Confirmed reviews ALL

Room was dirty especially the kitchenette. Lounge furniture was FILTHY and we found someone else’s hair on the furniture. I was repulsed and we cancelled our second night stay. Sofa bed was very uncomfortable.

Dear Louis, Thank you for taking the time to tell us about your experience at the Mantra Lorne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edwin Erftemeyer General Manager Mantra Lorne

Other web-users rate our hotel

  • 1,720 reviews 9.4/10 Location
  • 2,511 reviews 5.9/10 Room
  • 1,530 reviews 8.3/10 Service
  • 18 reviews 6.6/10 WiFi
  • 860 reviews 8.6/10 Breakfast
  • 837 reviews 5.8/10 Comfort
  • 783 reviews 4.4/10 Cleanliness
  • 546 reviews 4.6/10 Vibe

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