Mantra Heritage Port Douglas 4 stars

Customer review rating (ALL Rating) 4.0/5 541 reviews

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Description

Hotel extras

  • Unwind in a sun lounge or utilise the barbecue cabana for a relaxing day in the North QLD sun

  • Situated in the heart of Port Douglas, you are central to everything when you stay with us

  • Every room provides cool comfort with air-conditioning and ceiling fans

  • Mantra Heritage offers two Saltwater Lagoon Pools to enjoy during your stay

  • Cook up a storm with our complimentary BBQ area, located pool-side for a true tropical holiday

Our accommodation(s)

Room

Hotel Room

  • 2 persons
  • 42 / 452 sq ft
  • Bedding 1 x Queen size bed(s)
  • Most of the accommodation: Balcony

Hotel location

Mantra Heritage Port Douglas

16 Warner Street
4877 PORT DOUGLAS
Australia

GPS:-16.482759, 145.462916

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Stretching over 1200 square metres, Mantra Heritage offers two Saltwater Lagoon Pools (one heated) as well as whirlpool spas. Soak up the sun in true North Queensland style as you enjoy relaxing in the water.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  541 reviews

TripAdvisor Rating  4.0/5  768 reviews

great location

Customer review rating 4.5/5

Sandra Couples - Confirmed reviews ALL

when we arrived we couldn’t get in to our room because a power failure just before we checked in so cards didn’t open door, staff were great and got us in when they could. Hotel Needs some TLC pool floor missing pieces out of the well and floor, someone could be hurt!! Had a great time there and location was great.

Dear Sandra, Thank you for taking the time to review your recent stay at Mantra Heritage - your feedback is both valued and appreciated. Apologies for the late reply. We are glad that you enjoyed your stay at the hotel and we hope to welcome you back to Port Douglas and Mantra Heritage in the near future. Sincerely, Mantra Heritage Team.

Fabulous swim up apartment

Customer review rating 5.0/5

Shirl Couples - Confirmed reviews ALL

Our swim up apartment was perfect. Fully tiled apartment which was great. Staff pleasant and helpful. It was so quiet in the evening. Perfectly positioned so close restaurants and supermarket (Coles). Were there for a week. Great pool towels were supplied. Was very handy having washing machine and also dryer but used the clothes airer. Was smart enough to bring my own pegs. Would certainly recommend.

Dear Shirl, We very much appreciate your comments regarding your stay at the Mantra Heritage Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Heritage Team

Well located

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Staff friendly & helpful. 1 bedroom apartment overlooking the pool was spacious & comfortable. Older style but clean.

Dear Jill, Thank you for taking the time to review your recent stay at Mantra Heritage - your feedback is both valued and appreciated. We are glad that you enjoyed your stay at the hotel and we hope to welcome you back to Port Douglas and Mantra Heritage in the near future. Sincerely, Mantra Heritage Team

Best location in Port Douglas to stay we say for us anyway

Customer review rating 3.5/5

Ray R. Couples - Confirmed reviews ALL

We did request a particular room and was granted our wish however what information we didn’t receive was that there would be noise disruptions most days directly above our room as there was obviously maintenance or renovations going on,if we were aware of this certainly would not have requested the room we stayed in.

Dear Ray R., Thank you for taking the time to tell us about your experience at the Mantra Heritage Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra Heritage Team

Great location

Customer review rating 3.5/5

Russell C. Friends - Confirmed reviews ALL

Nice stay great location. However there was a lack of maintenance and trip hazards in the gardens (exposed wiring) leading from our rooms to the pool.

Dear ROBYN C., We very much appreciate your comments regarding your stay at the Mantra Heritage Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Heritage Team

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Other web-users rate our hotel

  • 310 reviews 9.8/10 Location
  • 425 reviews 5.3/10 Room
  • 254 reviews 8/10 Service
  • 32 reviews 2.2/10 WiFi
  • 193 reviews 5.5/10 Comfort
  • 177 reviews 2.7/10 Cleanliness
  • 162 reviews 7.4/10 Pool
  • 154 reviews 4/10 Amenities

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