Mantra Club Croc Airlie Beach 3 stars

Customer review rating (ALL Rating) 4.1/5 912 reviews

Mantra Club Croc Airlie Beach - Image 1
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Description

Hotel extras

  • 24 hour reception

  • Located close to ocean and boardwalk to Airlie Beach

  • Plenty of free parking

  • Lagoon pool and gymnasium

  • Boutique event packages

Our accommodation(s)

Hotel location

Mantra Club Croc Airlie Beach

240 Shute Harbour Road, Cannonvale
4802 AIRLIE BEACH
Australia

GPS:-20.27504, 148.703524

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Club Croc Bistro

Savor culinary delights at Mantra Club Croc's exquisite restaurant- CC's Bistro. Indulge in a delectable array of dishes crafted with fresh local ingredients, served in a warm and inviting atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  912 reviews

TripAdvisor Rating  4.0/5  1,320 reviews

Good stay

Customer review rating 4.0/5

Vinaitheerthan S. Business - Confirmed reviews ALL

Stay was good Staff were professional, cheerful & courteous Bristo menu should be different for lunch & dinner. Currently both lunch & dinner Menu are same. Dishes in menu are to be rotated and new dishes are to be added regularly . During the recent stay for a week the menu never changed, it remained the same throughout.

Dear Vinaitheerthan S., Thank you for your kind feedback regarding your stay with us. We are thrilled to hear that our staff made a positive impression with their professionalism and courtesy. Your suggestions about diversifying our Bristo menu for lunch and dinner are appreciated. We constantly strive to enhance our offerings, and your input will be taken into consideration for future menu updates. Warm regards, Mantra Club Croc Airlie Beach

good stay

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Staff are courteous and nice

Dear Guest, Thank you for your kind words regarding your stay with us. We are delighted to hear that our staff made a positive impression during your visit. Your satisfaction is our priority, and we look forward to welcoming you back. Kind Regards, Management

well located

Customer review rating 2.0/5

Anonymous Friends - Confirmed reviews ALL

Hello! Disappointed in our stay here compared to 2 years ago. Arrived to check in and had drinks at the bar to only be told that Mango Daquiris weren't available after 4pm. Ok no big deal, bar staff were very rude and took forever to make drinks. Beds were very hard too. Returned the next day for drinks to be told that daquiris werent available before 4pm? we figured it out that daquiris werent being made at all with no explanation. Our drinks were lost at one stage as we were waiting by the pool, for a big group of people who like to drink and are on a christmas party it was disappointing. the service was below average and we won't return again.

Dear Samantha, Thank you for taking the time to share your feedback regarding your recent experience at Mantra Club Croc Airlie Beach. We appreciate your comments about our location, and we are genuinely sorry to hear that your stay did not meet your expectations compared to your previous visit. We apologize for the inconvenience you encountered with the availability of Mango Daquiris and the service you received at the bar. It is disheartening to learn that the bar staff's demeanor and the delay in service affected your enjoyment. We take guest feedback seriously and will certainly reflect on your comments to enhance our service standards. Additionally, we regret that the comfort of the beds did not meet your preferences. Your insights are invaluable to us, and we will consider them in our ongoing efforts to improve. Thank you once again for your feedback, and we hope you may reconsider visiting us in the future. Kind regards, Mantra Club Croc Airlie Beach

Customer review rating 4.5/5

Lisa Y. Friends - Confirmed reviews ALL

The staff were amazing, helpful and very friendly

Dear Lisa Y., Thank you for your kind words regarding our staff. We are delighted to hear that you found them amazing and helpful. Your positive feedback is greatly appreciated and motivates our team to continue providing excellent service. Warm regards, Mantra Club Croc Airlie Beach

good stay

Customer review rating 4.0/5

Emma C. Friends - Confirmed reviews ALL

good stay, friendly staff, my only comment is on arrival the young girl at reception could have offered a bit more information on breakfast and where to find the facilities, she may be new? but overall she was extremely friendly and welcoming.

Dear Emma C., Thank you for your kind feedback. We are delighted to hear you enjoyed your stay and found our staff welcoming. We appreciate your suggestion regarding the information provided at check-in and will use it to enhance our guest experience. Best regards, Mantra Club Croc Airlie Beach

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Other web-users rate our hotel

  • 360 reviews 8.5/10 Location
  • 1,008 reviews 6.7/10 Room
  • 918 reviews 8.1/10 Service
  • 32 reviews 3/10 WiFi
  • 438 reviews 5.4/10 Food
  • 401 reviews 5.7/10 Cleanliness
  • 343 reviews 8.9/10 Pool
  • 341 reviews 7.1/10 Breakfast

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