BreakFree on Collins Melbourne 3.5 stars

Customer review rating 4.2/5 1,528 reviews
BreakFree on Collins Melbourne
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Hotel extras

  • Located right in the Heart of Melbourne CBD

  • Located near key Melbounre attractions

  • Across from Large Tram stop to adventure around the city

  • Walking distance to MCG, AAMI Park and Marvel Stadium

  • Close proximity to Melbourne's amazing restaurants and bars

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Public indoor parkingPaying
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE AIRPORTPaying
  • Reception open 24 hours a day
Business services
  • Copy/print service available

Hotel location

BreakFree on Collins Melbourne

233 Collins Street
Level 6
3000
melbourne
australia

Tel: +611300092878

Fax: (+61)3/98668215

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    MELBOURNE AIRPORT At 19km / 11.81 miles - Shuttle paying

GPS :-37.816109, 144.965903

Our accommodations

BreakFree on Collins serviced apartments have a range of 1 and 2 Bedroom options to choose from with full kitchen facilities including an oven, dishwasher and full sized fridge along with washing machine, WiFi internet access, air-conditioning and heating. You'll really get into the space and comfort of these serviced apartments in the centre of Melbourne.

1 Bedroom Apartment

  • Max. number of persons: 3
  • Area: From 38
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

1 Bedroom Deluxe

  • Max. number of persons: 3
  • Area: From 38
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Apartment

  • Max. number of persons: 5
  • Area: From 41
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Apartment with Balcony

  • Max. number of persons: 5
  • Area: From 43
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

2 Bedroom Deluxe Apartment with Balcony

  • Max. number of persons: 4
  • Area: From 43
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our guest reviews for
BreakFree on Collins Melbourne

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,528 reviews

Great

Customer review rating 4.2/5

Chris Solo - 20/02/2020 Confirmed reviews ALL

Another good stay at Breakfree on Collins. Fabulous location and apartments with everything you need.

Dear Chris A., We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Singh Front Office Manager

Brilliant location and fabulous staff

Customer review rating 4.2/5

Darlene Families - 20/02/2020 Confirmed reviews ALL

We were so close to all the city had to offer. The staff were really helpful. A great place to stay.

Dear Darlene F., We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Singh Front Office Manager

Best sleep!

Customer review rating 4.2/5

Jan Friends - 19/02/2020 Confirmed reviews ALL

We had the best time! Staff at reception were friendly, accomodating and helpful. The apartment was a perfect size for 5 theatre goers celebrating my "special" birthday. It was so quiet. No traffic noise and ,even sleeping in the room closest to the corridor, no noise from patrons in the hallways. Really appreciated that. Luggage storage after check out was also appreciated. Good wifi. Could have used some extra toiletries for 5 people but these were supplied readily when asked. Thanks!

Dear Janine, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Well located and staff very helpful and cleaning staff very efficient and polite.

Customer review rating 4.2/5

Dale H. Solo - 19/02/2020 Confirmed reviews ALL

I was grateful for the higher chair that was in my apartment. Thankyou.

Dear Dale, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Room was comfortable but we had to get extra things as enough linen hadn't been left for us

Customer review rating 4.2/5

Anonymous Friends - 18/02/2020 Confirmed reviews ALL

Rooms - comfortable Linen - clean Towels - not enough supplied Bathroom - okay Reception - helpful when we had requests Access - good once we got in initially. You need to tell people that when they initially book Great to have the order in food menu If you have four people staying then have four chairs for them to sit on at the table!!!!

Dear Denise, Thank you for taking the time to tell us about your experience at the BreakFree on Collins Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Loader General Manager

Perfect location

Customer review rating 4.2/5

Kathryn J. Families - 18/02/2020 Confirmed reviews ALL

Stay here often, wasn’t quite as clean as usual and we were disappointed balcony didn’t not have a table and chairs, apart from that, we had a great trip

Dear Kathryn, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Great location!

Customer review rating 4.2/5

Anonymous Families - 18/02/2020 Confirmed reviews ALL

Very good location. Close to many great eating places, Federation Square. Tram stop right out front and we were able to walk to theatre to see Harry Potter. Very convenient. Clean and tidy room. Friendly reception.

Dear Toni, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Well located.

Customer review rating 4.2/5

Michael W. Couples - 18/02/2020 Confirmed reviews ALL

Good stay,only bad thing if bedrooms could be more soundproof.

Dear Caterina, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Great location in Melbourne CBD

Customer review rating 4.2/5

Anonymous Families - 18/02/2020 Confirmed reviews ALL

Second stay at break free on Collins, this time with the family. Love the location and the reasonable prices. All staff we encountered were lovely and check in and check out was very easy.

Dear Suzanne, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

great central location

Customer review rating 4.2/5

Femia D. B. Couples - 17/02/2020 Confirmed reviews ALL

our stay was so enjoyable, very clean self contained apartment, friendly reception staff to welcome us, central city location was great as it was walking distance to everything

Dear Eufemia D., We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Singh Front Office Manager

Not what the photos show on line

Customer review rating 4.2/5

M B. Families - 17/02/2020 Confirmed reviews ALL

Although the people were nice the accommodation was low quality and dirty looking. Couldn't wait to leave won't come back needs to be completely refurbished

No hot water

Customer review rating 4.2/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

No hot water Room was not made up when I arrived

Dear SIOBHAN MISS O., Thank you for taking the time to tell us about your experience at the BreakFree on Collins Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We did experience hot water issue during your stay in the entire building which unfortunately was out of our control and was rectified as soon as possible and we apologise for the inconvenience caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunny Singh Front Office Manager

Good location and room, but somethings could be better

Customer review rating 4.2/5

Elaine Families - 17/02/2020 Confirmed reviews ALL

The overall experience was good. The location and rooms are excellent. The room I booked was family style with two rooms, and the kitchen supplies and washing machine was a surprise. I totally support the eco friendly service like housekeeping come every 3 days but whatever toiletries we need we could collect it from the reception. However there are something I’d like to recommend. The access from the main entrance wasn’t open 24hrs. I saw quite often that guests wanted to get in for check in but they couldn’t get in. Same goes to us, we checked out and keep our bags in the hotel. When we went back to take our luggage, we couldn’t get in because we don’t have the key with us anymore. Secondly, the hot water supply was not stable during our stay. The first three days had no hot water when we about to take shower, we contacted the staff and they fixed it within an hour tho, appreciated the efficiency (we were here for leisure so an hour wasn’t effect us much, but for business guest or people who have plan on the day, that would be a different story). Later on my stay, I was taking shower and the hot water run out and I had to finish my shower with cold water. Thirdly, we weren’t informed about the WiFi access and the usage limit. We read the hotel information in the room and finally noticed we need to ask the receptionist directly. I suggest that staff should have informed the guest when they check in so they don’t have to go in and out for just a WiFi access. It was still an enjoyable stay, I’d like to visit again on my next trip and I love to see the hotel getting better.

Dear Chung Ling F., We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Singh Front Office Manager

Good stay and price

Customer review rating 4.2/5

Anonymous Families - 17/02/2020 Confirmed reviews ALL

Great

Dear Kesorn P., We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Singh Front Office Manager

well located

Customer review rating 4.2/5

Tony F. Solo - 17/02/2020 Confirmed reviews ALL

All good

Dear Tony f., We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Singh Front Office Manager

Great central location

Customer review rating 4.2/5

Cathy Friends - 16/02/2020 Confirmed reviews ALL

Ideal for 2 friends having couple of days away. Plenty of space and good kitchen facilities. Staff friendly and helpful.

Dear Catherine W., We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Singh Front Office Manager

Great location and service

Customer review rating 4.2/5

Rh Couples - 16/02/2020 Confirmed reviews ALL

3 night stay - great location, price, amenities and service

Dear Roz H., We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Singh Front Office Manager

Great location

Customer review rating 4.2/5

Chris Friends - 16/02/2020 Confirmed reviews ALL

Great location staff were helpful and friendly, rooms were clean. Only downside was decore was outdated, pillows were lumpy and not comfortable and took a week before security deposit was transferred back to my account

Dear Chris E., We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Singh Front Office Manager

Great location

Customer review rating 4.2/5

Laura Families - 15/02/2020 Confirmed reviews ALL

Fantastic stay at Breakfree on Collins! Such a great location, and great facilities

Dear Laura, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Good location and value. Facility is a bit dated, TV selections too limited. Internet service intermittent.

Customer review rating 4.2/5

Ima C. Solo - 15/02/2020 Confirmed reviews ALL

Room was not particularly clean. I thought the TV a bit small for the space. The curtains only open on one side , which was a bit frustrating.

Dear William G., Thank you for taking the time to tell us about your experience at the BreakFree on Collins Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunny Singh Front Office Manager
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