BreakFree on Collins Melbourne 3.5 stars

Customer review rating 4.2/5 1,403 reviews
BreakFree on Collins Melbourne
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Hotel extras

  • Located right in the Heart of Melbourne CBD

  • Located near key Melbounre attractions

  • Across from Large Tram stop to adventure around the city

  • Walking distance to MCG, AAMI Park and Marvel Stadium

  • Close proximity to Melbourne's amazing restaurants and bars

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Public indoor parkingPaying
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE AIRPORTPaying
  • Reception open 24 hours a day
Business services
  • Copy/print service available

Hotel location

BreakFree on Collins Melbourne

233 Collins Street
Level 6
3000
melbourne
australia

Tel: +611300092878

Fax: (+61)3/98668215

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    MELBOURNE AIRPORT At 19km / 11.81 miles - Shuttle paying

GPS :-37.816109, 144.965903

Our accommodations

BreakFree on Collins serviced apartments have a range of 1 and 2 Bedroom options to choose from with full kitchen facilities including an oven, dishwasher and full sized fridge along with washing machine, WiFi internet access, air-conditioning and heating. You'll really get into the space and comfort of these serviced apartments in the centre of Melbourne.

1 Bedroom Apartment

  • Max. number of persons: 3
  • Area: From 38
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

1 Bedroom Deluxe

  • Max. number of persons: 3
  • Area: From 38
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Apartment

  • Max. number of persons: 5
  • Area: From 41
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Apartment with Balcony

  • Max. number of persons: 5
  • Area: From 43
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Deluxe Apartment with Balcony

  • Max. number of persons: 4
  • Area: From 43
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our guest reviews for
BreakFree on Collins Melbourne

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,403 reviews

Well located, had what we needed, staff very friendly and helpful

Customer review rating 4.2/5

Paul Couples - 24/01/2020 Confirmed reviews ALL

This hotel was great for our stay in Melbourne for the Australian Open. Tram stop out front, walking distance to many attractions/shops, great restaurants/cafes in nearby laneways. The rooms aren't flash but then the costs/night reflect that. They are equipped with everything you need and the bed was comfortable. It was so quiet. We were lucky as members to be upgraded to a two bedroom apartment.

Dear Paul, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Great location

Customer review rating 4.2/5

Judith Families - 24/01/2020 Confirmed reviews ALL

Looking for accommodation for adult son and myself for 4 nights while we went to the Open and was surprised and delighted to find an affordable 2 bedroom apartment at Breakfree on Collins. Apartment was very comfortable, great bed and facilities, kitchenette and living area. Door opening out onto Collins St was a bonus to get that city vibe. Location in the heart of Melbourne was amazing - great for travellers with Skybus Citylink a stones throw away. Transport options to get around the city only minutes away and an easy walk to Melbourne Park. Highly recommended as a great base for a visit to Melbourne.

Dear Judith, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Convenient to Victorian Arts Centre complex - just a short walk.

Customer review rating 4.2/5

Roger F. Couples - 24/01/2020 Confirmed reviews ALL

Well organised and pleasant staff. Very clean and everything one could need for a short stay.

Dear Roger, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Discusting

Customer review rating 4.2/5

Brock L. Families - 23/01/2020 Confirmed reviews ALL

Extremely bad with every thing from the rooms to the way we were treated

Good location

Customer review rating 4.2/5

Anonymous Couples - 23/01/2020 Confirmed reviews ALL

Happy with room and location

Dear Peter, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Good location

Customer review rating 4.2/5

Nathan Families - 23/01/2020 Confirmed reviews ALL

Great location on Collin's street. Loved the lay-out of the rooms. However many of the appliances in the hotel room were not functioning (e.g. lamps). And I'm still waiting on our "safety deposit" to be refunded.

Dear Nathan, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We ahve started ordering different lamps to go in hte rooms thank you forletting us know. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Unbeatable location

Customer review rating 4.2/5

Anonymous Couples - 23/01/2020 Confirmed reviews ALL

Fantastic location with tram outside front door. Didn’t sleep well due to noise of external air conditioner units turning off and on all night. Foldaway bed very comfortable.

Dear Glenda, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Great stay in fantastic location

Customer review rating 4.2/5

Shelley Families - 23/01/2020 Confirmed reviews ALL

I always stay at Breakfree on Collins when I am in Melbourne. It is in a fantastic location, the apartments are clean and spacious and the staff are lovely.

Dear Shelley W., We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Excellent location

Customer review rating 4.2/5

Margaret Couples - 22/01/2020 Confirmed reviews ALL

Great room, friendly staff

Dear Margaret , We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Excellent location

Customer review rating 4.2/5

Carmel R. Couples - 22/01/2020 Confirmed reviews ALL

Lovely apartment. Perfect location. Have recommended it to all our friends

Dear Carmel, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Great location

Customer review rating 4.2/5

Pam Families - 21/01/2020 Confirmed reviews ALL

Friendly greeting on arrival and efficient service. Slight confusion entering the building without an access card to the building..(closed at weekends.) Rooms spacious enough but no cupboard space in.second room..2 bedroom great for family with kids but maybe a struggle if 4 adults who want drawers to put their belongings in. Comfortable beds and modern looking rooms. Only space for 3.towels to hang to dry in the bathroom. Awesome location to laneways shops and trams. We had a late checkout with the mantra club and free wifi. Also used the luggage room and again the reception staff were very friendly and accommodating.

Dear Pamela, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Great location. Large room but sparsely furnished and a bit 'tired'

Customer review rating 4.2/5

Jan L. Couples - 21/01/2020 Confirmed reviews ALL

Our second time staying at Break Free on Collins. Great location to explore Melbourne. This time we were disappointed with the room. While it was large, it was very sparsely furnished. There were no table and chairs. The only meal we had in the room was breakfast, but it would have been nice to be able to sit at a table, rather than balance food on our laps on the very small sofa. A table is also useful to sit at to read maps and publications to plan the day. The curtain was hanging off the rails and, despite trying, we were unable to fix it. As a result, lots of light from Collins Street came in during the night, making the bedroom area brighter than we would have liked. The room did not feel homely - blank walls, apart from one very small picture - and the room was very 'tired' looking. Disappointed this time, hence the 6 out of 10 rating. Not sure we will stay there again.

Dear Tim, Thank you for taking the time to tell us about your experience at the BreakFree on Collins Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If you would like to come back and stay again, please contract me directly and I will make sure you have a room that is more suitable for your needs and absolutly look after you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Loader General Manager

Excellent staff at Reception understanding our disappointing arrival news and our reaction

Customer review rating 4.2/5

Anonymous Families - 21/01/2020 Confirmed reviews ALL

First night arriving very tired and weary off flight to be informed the apartment overlooking Collins St not available but we could be moved the next day. We did not unpack, next day to an excellent environment. The rest of the party arrived from NT that night.

Dear Judith R., We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am glad we were able to move you. I am so sorry you purchased a toilet brush, we do have some for guests to use at reception, it is just a health risk as to why we can have them in the rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Great apartment

Customer review rating 4.2/5

Deb Families - 20/01/2020 Confirmed reviews ALL

Had the best location, very nice rooms and lovely reception staff. Very modern and clean. Loved daily housekeeping. Didn't love the single bed, ended up with a bit of a sore back

Dear Debra, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Good location with a comfortable bed

Customer review rating 4.2/5

Debbie C. Families - 20/01/2020 Confirmed reviews ALL

Friendly reception on check in and check out. Nice quiet room with a really comfortable bed. Well stocked kitchen and bathroom. No complaints.

Dear Debbie, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Great location

Customer review rating 4.2/5

Catherine B. Families - 19/01/2020 Confirmed reviews ALL

Driving in Melbourne as a visitor is rather hectic so we really needed good parking, close by. We received instructions for the offsite parking, however, the road was closed for construction. My husband dropped me off outside the hotel and tried to drive around whilst I found reception and got parking instructions. However, he ended up having to park in a city car park where we had to pay a minimum of $22 just so we could find out where to gain entry to the offsite carpark from! I booked a 2 bedroom apartment and whilst that is what we received it was inadequate for 4 people. The main bedroom was a good size, had a wardrobe but only 3 hangers. The 2nd bedroom was exceptionally small with 2 single beds, 1 bedside table and no wardrobe. There was barely enough room for our children to put the luggage. The stove in the kitchen had 4 gas burners, however, only 2 worked. We looked for a tray to put in the oven but there was not one. We tried to call reception to ask for one to be sent up, but the phone didn't work so we had to go down and speak directly with them. The only cloth for cleaning was a green scourer, I certainly wouldn't want that to be used on my bench tops at home! The lounge/dining area was an ok size but when the apartment sleeps 4 people I'd expect a lounge area which can seat 4 people. There was a small, very uncomfortable, lounge which only sat 2 people, plus 1 armchair. As a family of 4 we were in need of doing some laundry but seriously the washer/drier was terrible. I had to google instructions on how to use it as a combination unit, and it took 3 times as long to do a load of washing. The light in the laundry room didn't work either. We were happy there was a balcony but trying to get out there was nearly impossible. The sliding door was so stiff it could hardly be opened and when we did manage to open it locking it again was very hard. Plus there were only 2 chairs with a small outdoor table. I am a member of ALL but was not able to gain access to the free WiFi for members. The only good things about Breakfree on Collins was the location and friendly staff.

Dear Catherine, Thank you for taking the time to tell us about your experience at the BreakFree on Collins Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately the city parking is difficult when you are not from around here and the City of Melbounre during the month of Dec and Jan have been doing a lot of road works and we have not be informed, I am sorry about the frustation, I am unsure why the internet didn't work for you as we dont normalyly ahve any problemss with the wifi. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Loader General Manager

Good

Customer review rating 4.2/5

Jared S. Families - 18/01/2020 Confirmed reviews ALL

Apart from the hot water issues it was really good.

Dear Jared, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Perfect location for shopping, restaurants & getting to tourist attractions by tram

Customer review rating 4.2/5

Robyn Families - 18/01/2020 Confirmed reviews ALL

Our 2 bedroom apartment was as we expected. Clean, modern decor, comfy beds & bedding & kitchen facilities to prep brekky &lunch. Just right for my family. 24 hr reception was very good too. I would stay again l.

Dear Robyn, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Great location

Customer review rating 4.2/5

Peta Families - 17/01/2020 Confirmed reviews ALL

Easy

Dear Peta, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

collins street

Customer review rating 4.2/5

Ann Solo - 16/01/2020 Confirmed reviews ALL

I couldn't complain about anything had room services and they were so kind and brilliant to me and staff were so obliging

Dear Laurene, We very much appreciate your comments regarding your stay at the BreakFree on Collins Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager
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