Mantra on the Quay Brisbane

no spa or steam room available which was not on website when we booked, and we booked for this reason. there was no robes or extra towels delivered as requested.

it was good

Weekend in Brisbane. Great location, walking distance to restaurants and good views of river.

Had a wonderful Christmas in the Mantra on Quay, Brisbane with a fantastic view.

We had a wonderful time at mantra on the quay. Everything we needed and so close to all the great experiences of Brisbane.

Check in and check out staff were excellent. The room we stayed in was a little dated and the kitchen items could do with a refresh. The size and the rooms were very good for the price. Good value overall.

Great overnight stay, helpful staff, good facilities for your moneys worth, great location.

Again second time I have stayed here. Well priced, great location. Close to good restaurants and bars. Easy parking for higher vehicles'.

We were particularly dissatisfied with the apartment. We have been staying at Mantra on the Quay for 5 years and this was the worst apartment ever. One of the dining room chairs was broken and when my son sat in it , he was almost injured. There now seems to be no Fox channels , but more importantly we could not even get the free to air channels for SBS. If you stop providing Fox you should at least provide the free to air channels. The fridge was too small. We could not put all of our food for Christmas in the fridge. we are owners of an identical apartment and the fridge we were required to install in our apartment by Mantra was much larger. the apartment is advertised as having a fully equipped kitchen. It was embarrassing. There were only 2 spoons, knives, bowls, plates etc. When our son and girlfriend came to visit they had to supply their own everything. As even one of the chairs was broken unfortunately they couldn't include that in the car. We have stayed post Covid in our apartment and it had a coffee table, salad bowl , bowl for fruit, bedside lamps . All of these were missing from apartment 235. The bed needs replacing and the sofa was substandard. It was as though we had been given the dud apartment with the broken leftover furniture. As an owner who has used Mantra and now Accor's services for renting out our apartment , I am particularly disappoonted. I do not know if this is a "one off", or if the quality of the service has fallen since Accor became involved. At a time when you should be doing your best to welcome clientele and provide the best service, I can only say that the apartment was under par.

T’was a perfect stay. It has a nice view.

Luxurious apartment with views of Story Bridge and Brisbane River. Pool and spa didn’t appear to be heated. Not a hot spa. The lounge Suite had seen better days for such an expensive apartment. Leather was split.

We had a nice stay, room was clean and liked the idea that we could open some windows for fresh air, which is not always available. A rail to step out of the bath when showering would be good to save slipping and injury.

Great room, great location, nice staff.

Good location and access to a great variety of venues for dining and entertainment.

After some initial concerns with our room the front desk and management were extremely good resolving our concerns.