FV Brisbane by Peppers 4 stars

Customer review rating (ALL Rating) 3.9/5 1,034 reviews

FV Brisbane by Peppers - Image 1
FV Brisbane by Peppers - Image 2
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191 Brunswick Street, 4006 FORTITUDE VALLEY, Australia

Description

Hotel extras

  • Enjoy uninterrupted views of Brisbane River and CBD while having a drink by the pool

  • Level up your movie nights with our onsite, luxe cinema; available for use during your stay

  • Outdoor garden, entertainment and BBQ areas are at your hand when you stay with us

  • When you stay with us, you are close to upmarket shopping, dining and entertainment areas

  • For your convenience, we offer onsite parking and a 24 hour reception desk

Our accommodation(s)

Suite

The Fortitude Suite

  • 3 pers. max
  • Bedding 1 x King size bed(s)
See availabilities

Hotel location

FV Brisbane by Peppers

191 Brunswick Street
4006 FORTITUDE VALLEY
Australia

GPS:-27.456174, 153.031901

Telephone
Fax +61 7 3118 9198

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
Near the property
  • Car park

Pool

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,034 reviews

Customer review rating 4.5/5

Kelvin S. Business - Confirmed reviews ALL

Short business trip, room was well appointed clean and comfortable. I'd stay here again.

Dear Kelvin, Thank you for your lovely feedback. We’re pleased to hear you enjoyed our central location and found the room clean, comfortable, and well-appointed for your business trip. It’s great to know we could make your stay a smooth and enjoyable one. We truly appreciate your recommendation and look forward to welcoming you back again soon. Warm regards, Belinda Setiawati Acting Front Office Manager FV by Peppers Hotel

Customer review rating 5.0/5

Justin S. Business - Confirmed reviews ALL

Everything was on point right from the greeting to book in to the checking out.

Dear Justin, Thank you for your kind feedback. We’re delighted to hear you enjoyed our great location and that our team made a positive impression from arrival through to departure. It’s always rewarding to know the service was on point throughout your stay. We also appreciate your comments regarding the booking experience and room selection features. Your feedback is valuable, and we will certainly share this with the relevant teams as we continue to improve our systems. We hope to welcome you back again soon. Warm regards, Belinda Setiawati Acting Front Office Manager FV by Peppers Hotel

Customer review rating 2.5/5

Carrie C. Couples - Confirmed reviews ALL

The room I booked was advertised as king or queen and I called and confirmed we had been allocated a king and checked into find we had been given a twin . Reception was no help . Booked the spa room to go up an hour into our session time and find it not clean and a mop left behind . Complete disaster zone all over the hotel with fire closets and cupboards left open all over , paint buckets ,Tools and general mess and chaos very commonly left all over the entire weekend , one ladder in the pool areas taped off like a construction zone A world away from our last stay - and I paid more this time which makes it even more disappointing. had the worst sleep of my life and would not book again

Dear Carrie, Thank you for taking the time to share your detailed feedback. I am truly sorry to hear that your recent stay did not meet expectations and that your experience was so disappointing. Please accept my sincere apologies regarding the room allocation. I understand how frustrating it must have been to be assigned a twin room after confirming a king, and I regret that this was not resolved satisfactorily at the time. I am also very sorry to hear about the condition of the spa room, as well as the cleanliness concerns you encountered. This is certainly not the standard we aim to provide. In addition, I apologies for the disruption caused by the maintenance works and the overall presentation of the property during your stay. I understand how this would have impacted your comfort and overall experience, particularly when compared to your previous visit. Your feedback has been taken very seriously and shared with the relevant teams to ensure immediate improvements are made. We genuinely regret that this stay did not reflect the quality of experience we strive to deliver, and we appreciate you bringing these matters to our attention. Kind regards, Belinda Setiawati Acting Front Office Manager FV by Peppers Hotel

Customer review rating 4.5/5

Robert O. Families - Confirmed reviews ALL

Very good

Good Evening Robert, Thank you for taking the time to share your feedback, we truly appreciate it. We are thrilled to hear that you had a great stay with us and look forward to welcoming you back to FV by Peppers soon. Kind Regards, Mackenzie Green Duty Manager FV by Peppers Hotel

Customer review rating 5.0/5

Phil H. Business - Confirmed reviews ALL

central location

Dear Phil, Thank you so much for your feedback. We’re delighted to hear that you enjoyed our central location and that it made your stay more convenient. Your comments are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay soon. Warm regards, Belinda Setiawati Acting Front Office Manager FV by Peppers Hotel

Other web-users rate our hotel

  • 401 reviews 7.8/10 Location
  • 803 reviews 6.7/10 Room
  • 571 reviews 6.9/10 Service
  • 13 reviews 8.8/10 WiFi
  • 325 reviews 4.3/10 Cleanliness
  • 318 reviews 5.3/10 Amenities
  • 144 reviews 7.4/10 Pool
  • 126 reviews 5.7/10 Value

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