Ala Moana Honolulu by Mantra
Customer review rating (ALL Rating) 4.4/5 4,468 reviews
ALLSAFE approved hotel
Feel reassured with access to AXA medical teleconsultation free of charge
A short stroll to the Hawaii Convention Center
Offers 15,000 square feet of combined meeting space
Close to the nearby Pacific Ocean and Waikiki walk
Adjoins Ala Moana Center shopping mall
With over 1,000 hotel rooms boasting sweeping views of the Honolulu cityscape, surrounding mountains, and sunsets over the Pacific Ocean. Each room offers complimentary Wi-Fi, a microwave oven and a refrigerator. Suites include a fully equipped kitchenett It's your ideal accommodation whether you're visiting Honolulu for business, with a group, on a vacation, or simply looking for the perfect kamaaina hotel.
410 Atkinson Drive
Fax: +58 089443974
DANIEL K INOUYE INT AIRPORT At 13km / 8.08 miles - Shuttle paying
Check-in from - Check out up to
Cafe 410 is the ideal way to start your morning and offers family friendly meals within moments of your accommodation.
Quick, convenient, and caffeinated, our in-house Starbucks will set you up for whatever your day will throw at you. Beer and wine available from 2.30pm.
100% genuine reviews from our guestsFind out more
Customer review rating 4.0/5
S. Friends - Confirmed reviews ALL
The hotel is connect to the mall, which is nice. Great service, clean rooms overall great stay
Dear S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Earl
Customer review rating 4.0/5
Anonymous Business - Confirmed reviews ALL
Overall good service; check in process was long; need more staff; parking was hard to find; should allow overnight parking in Ala Moana Mall parking area; restroom felt old; need to upgrade ventilation; no amenities included which is strange for a resort hotel; no dental kits
Dear Christopher C., Thank you for taking the time to tell us about your experience at the Ala Moana Hotel by Mantra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kia
Customer review rating 3.5/5
As Business - Confirmed reviews ALL
The room was decent. I purchased with a kama'aina rate for a "kona towner city view" for $234 / night. Our room overlooked the mall parking lot which was not a city view. In addition, the room was clean which I appreciate, but the white cover on the bed was stained in 4 places which took away the overall impression and made the room feel dirty.
Dear Avigale , Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Earl
Extremely well located
Customer review rating 4.5/5
Anonymous Solo - Confirmed reviews ALL
Very pleased with the customer service at check in and from housekeeping, and the location is ideal, a short Uber ride to the Queen's Hospital and right next to the Ala Moana Mall (and walkable to Waikiki). The kama'āina rate is a difference-maker for me.
Dear Mr. Z., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kia
Customer review rating 5.0/5
Dawn D. Friends - Confirmed reviews ALL
Our family stayed at the Ala Moana back on 8/28/2021 for four days and we had a very great experience. This is time I came back to Hawai'i with my sister and decided to stay at the Aston Waikiki Sunset and boy was that a terrible experience! We immediately called Ala Moana to see if they had a partial ocean view on the 59th hour considering it was Prom and a basketball tournament that weekend, and they accommodated us! I will never stay anywhere else. Ala Moana is clean, the area is has many amenities, and the Starbucks is a PLUS. Thank you for rescuing us, I mean accommodating us!!!
Dear Dawn D., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kia
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