Ala Moana Honolulu by Mantra 3 stars

Customer review rating (ALL Rating) 4.4/5 8,659 reviews

ALLSAFE approved hotel

Ala Moana Honolulu by Mantra
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+ 18 Services

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • A short stroll to the Hawaii Convention Center

  • Offers 15,000 square feet of combined meeting space

  • Close to the nearby Pacific Ocean and Waikiki walk

  • Adjoins Ala Moana Center shopping mall

Hotel location

Ala Moana Honolulu by Mantra

410 Atkinson Drive
96814 honolulu
united states

Fax: (+5)808/9443974

Check-in from 15h00

Check out up to 11h00

  • By plane

    DANIEL K INOUYE INT AIRPORT At 13km / 8.08 miles - Shuttle paying

GPS:21.2901918, -157.8396799

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Meeting rooms

Our accommodation(s)

With over 1,000 hotel rooms boasting sweeping views of the Honolulu cityscape, surrounding mountains, and sunsets over the Pacific Ocean. Each room offers complimentary Wi-Fi, a microwave oven and a refrigerator. Suites include a fully equipped kitchenett It's your ideal accommodation whether you're visiting Honolulu for business, with a group, on a vacation, or simply looking for the perfect kamaaina hotel.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 640

  • Maximum capacity: 750 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Ala Moana Honolulu by Mantra

100% genuine reviews from our guests

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ALL Rating 4.4/5

8,659 reviews

TripAdvisor Rating 4.0/5

4,835 reviews

We enjoyed every minute of our stay, clean, convenient and great service!

Customer review rating 5.0/5

Mrs P. N. Couples - 24/01/2022 Confirmed reviews ALL

Convenient, clean, quiet, great service ! Enjoyed our stay !

Aloha and good afternoon Mrs. N., Thank you kindly for your very generous feedback stemming from your most recent experience at the Ala Moana Hotel by Mantra. I'm thrilled to hear you enjoyed your stay and appreciate the recognition of our wonderful staff. We'll be sure to forward your compliments of Elsa as well! Your feedback is great motivation for us to continue to deliver truly memorable experiences. Mrs. N., as you are aware, our guest’s feedback is our ultimate one true measure to benchmark our facilities & services, so any suggestions on how we can further improve your experience is most certainly always very welcomed & taken on board. Thank you again for the opportunity to deliver a truly memorable experience and we look forward to welcoming you back soon. Mahalo Nui Loa and Warmest Regards, Joe

Amazing Experience

Customer review rating 5.0/5

Maycee Couples - 24/01/2022 Confirmed reviews ALL

Wonderful customer service, and definitely welcomed with Aloha. Love this hotel, and will always book my getaways here!

Aloha and good evening Ms. K., Thank you kindly for your very generous feedback stemming from your most recent experience at the Ala Moana Hotel by Mantra. I'm thrilled to hear you enjoyed your stay and appreciate the recognition of our wonderful staff. We will be sure to let Heidi know of your appreciation! Your feedback is great motivation for us to continue to deliver truly memorable experiences. Ms. K., as you are aware, our guest’s feedback is our ultimate one true measure to benchmark our facilities & services, so any suggestions on how we can further improve your experience is most certainly always very welcomed & taken on board. Thank you again for the opportunity to deliver a truly memorable experience and we look forward to welcoming you back soon. Mahalo Nui Loa and Warmest Regards, Joe
Customer review rating 4.5/5

M. D. Friends - 24/01/2022 Confirmed reviews ALL

It was comfortable and fine.

Good value with well-appointed, clean room

Customer review rating 4.5/5

Anonymous Couples - 24/01/2022 Confirmed reviews ALL

We enjoyed our stay. The room was modest in size, but very clean and had everything we needed. I would have given you a 10 but on the morning we left a cockroach scurried about on the desk.

Great Location and a Comfortable Stay!

Customer review rating 4.0/5

Miki Solo - 24/01/2022 Confirmed reviews ALL

Check-in was easy and my front desk agent Heidie (not sure the spelling) was so friendly! I had a very clean and comfortable room with a nice view. The front desk agent at check-out was also friendly and got me checked out quickly! The hotel's location was so close to Ala Moana Shopping Center and the Hawaii Convention Center, two of my main needs for this stay. The only thing that keeps me from giving a 10/10 for my stay is the parking. The lot attendants were great but there were times we needed to circle to find parking and late at night that is not ideal, especially when paying $35 per night. I will be back in two months, but will be catching a ride (taxi/Uber/Lyft) to the hotel instead of renting a car since everything I need is walkable.

Descent stay

Customer review rating 3.5/5

Lorrie E. Solo - 24/01/2022 Confirmed reviews ALL

Room was fine. Service good. But every morning the garbage trucks would come through the side alley & wake me up, slamming down the numerous metal trash bins- between 5am-7am. Maybe you could have them re trout & hit your hotel in the afternoon. This would prevent me from staying in this hotel again & especially from that particular tower

Aloha and good evening Ms. p., Thank you for taking the time to tell us about your experience at the Ala Moana Honolulu by Mantra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the Ala Moana Hotel by Mantra, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we have taken the feedback regarding the garbage trucks and will see what we can do. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mahalo and Warmest Regards, Joe

Great stay good location

Customer review rating 4.0/5

Anonymous Couples - 23/01/2022 Confirmed reviews ALL

Great stay, nice staff, and great location for everything we wanted to do. The “city view” was a view of the backside of another hotel so definitely not a picture worthy view. Only downfall was there’s nothing to do at the hotel in the evenings. They need to add an outdoor area to have a drink and hangout.

Aloha, Thank you for the time and effort you took to provide this review of your Ala Moana Hotel experience and thank you for the feedback. As you are aware our guest’s feedback is our ultimate one true measure to benchmark our facilities & services, so any suggestions on how we can further improve your experience is most certainly always very welcomed & taken on board. I wonder if you would be willing to speak with me directly so we can gain a better understanding of the experience you had here. Please feel free to contact me at ma… to make the needed arrangements to discuss your experience. Once again, thank you very much for sharing your feedback with us and others, we look forward to the next opportunity to exceed your expectations. Mahalo Nui Loa and Warmest Regards,

Was a good stay

Customer review rating 4.5/5

Hans H. Friends - 23/01/2022 Confirmed reviews ALL

Thanks was easy to call and book a room…. Signature was outstanding the food….

Aloha and good morning Mr. H., Thank you kindly for your very generous feedback stemming from your most recent experience at the Ala Moana Hotel by Mantra, as well as Signature Steak & Seafood! I'm thrilled to hear you enjoyed your stay and appreciate the recognition of our wonderful staff. Your feedback is great motivation for us to continue to deliver truly memorable experiences. Mr. H., as you are aware our guest’s feedback is our ultimate one true measure to benchmark our facilities & services, so any suggestions on how we can further improve your experience is most certainly always very welcomed & taken on board. Thank you again for the opportunity to deliver a truly memorable experience and we look forward to welcoming you back soon. Mahalo Nui Loa and Warmest Regards, Joe
Customer review rating 3.0/5

Anonymous Families - 23/01/2022 Confirmed reviews ALL

The hotel wasn’t able to adequately handle the amount of guests it had. There were lines at the elevator to get to the lobby and the rooms themselves, no parking in the garage, long lines to get your vehicle valeted when there was no parking available, not enough towels for swimming at the pool, and an extremely long line at Starbucks.

Aloha and good evening H. party, I would like to first apologize for the experience you have while with us at the Ala Moana Hotel by Mantra. What you’ve described in your experience is not at all the standard we hold our selves to nor will it goes unaddressed. While I wish that we could have done far more to exceed your expectations, I am confident that your feedback will result in correcting the issues and retraining our employees. I sincerely appreciate the time you’ve given to provide this feedback as well as the opportunity to learn and grow from it. Mahalo Nui Loa and Warmest Regards, Joe

Great place to stay.

Customer review rating 4.5/5

Richard Couples - 23/01/2022 Confirmed reviews ALL

The room was great, spacious with a fine view and a nice little balcony where we sat and watched the ocean waves and the city lights. The room was clean and tidy, equipped with convenient appliances including microwave, fridge, coffee maker and safe. The staff were friendly and helpful. The one negative was the parking, because of the high cost. We used the valet parking first night $45, and self-park the other nights $34/night. But then, parking in HNL is expensive everywhere.

Aloha and good morning Mr. M., Thank you kindly for your very generous feedback stemming from your most recent experience at the Ala Moana Hotel by Mantra. I'm thrilled to hear you enjoyed your stay and appreciate the recognition of our wonderful staff. Your feedback is great motivation for us to continue to deliver truly memorable experiences. Mr. M., as you are aware, our guest’s feedback is our ultimate one true measure to benchmark our facilities & services, so any suggestions on how we can further improve your experience is most certainly always very welcomed & taken on board. Thank you again for the opportunity to deliver a truly memorable experience and we look forward to welcoming you back soon. Mahalo Nui Loa and Warmest Regards, Joe

heavenly stay

Customer review rating 5.0/5

Kathi D. Families - 23/01/2022 Confirmed reviews ALL

We had the best time at Ala Moana!!! Dustin at the front desk, wonderful, we both had glorious messages at Dadas with Pino, fabulous, Lourdes our housekeeping who took care of our room was beyond amazing!!!!

Aloha and good morning Ms. d., Thank you kindly for your very generous feedback stemming from your most recent experience at the Ala Moana Hotel by Mantra. I'm thrilled to hear you enjoyed your stay and appreciate the recognition of our wonderful staff. Your feedback is great motivation for us to continue to deliver truly memorable experiences. We will be sure to forward your compliments of the below team members to their respective leaders. Ms. d., as you are aware, our guest’s feedback is our ultimate one true measure to benchmark our facilities & services, so any suggestions on how we can further improve your experience is most certainly always very welcomed & taken on board. Thank you again for the opportunity to deliver a truly memorable experience and we look forward to welcoming you back soon. Mahalo Nui Loa and Warmest Regards, Joe

Close to great Mall and Restaurants

Customer review rating 4.5/5

Jeff F. Business - 23/01/2022 Confirmed reviews ALL

Was here for business more than vacation. Loved the convenience of walking distance to well over two dozen good restaurants, and shopping. Starbucks in the hotel lobby was a godsend each morning.

Aloha and good morning Mr. F., Thank you kindly for your very generous feedback stemming from your most recent experience at the Ala Moana Hotel by Mantra. I'm thrilled to hear you enjoyed your stay and appreciate the recognition of our wonderful staff. Your feedback is great motivation for us to continue to deliver truly memorable experiences. Mr. F., as you are aware, our guest’s feedback is our ultimate one true measure to benchmark our facilities & services, so any suggestions on how we can further improve your experience is most certainly always very welcomed & taken on board. Thank you again for the opportunity to deliver a truly memorable experience and we look forward to welcoming you back soon. Mahalo Nui Loa and Warmest Regards, Joe

Great location

Customer review rating 5.0/5

Anonymous Families - 23/01/2022 Confirmed reviews ALL

Great service

Aloha and good evening Ms. E., Thank you kindly for your very generous feedback stemming from your most recent experience at the Ala Moana Hotel by Mantra. I'm thrilled to hear you enjoyed your stay and appreciate the recognition of our wonderful staff. Your feedback is great motivation for us to continue to deliver truly memorable experiences. Ms. E., as you are aware, our guest’s feedback is our ultimate one true measure to benchmark our facilities & services, so any suggestions on how we can further improve your experience is most certainly always very welcomed & taken on board. Thank you again for the opportunity to deliver a truly memorable experience and we look forward to welcoming you back soon. Mahalo Nui Loa and Warmest Regards, Joe

Well located

Customer review rating 4.5/5

Anonymous Couples - 22/01/2022 Confirmed reviews ALL

Good consistent services with housekeeping. Working AC. Good location. Thank you for providing a comfortable stay!

Aloha and good evening Mr. J., Thank you kindly for your very generous feedback stemming from your most recent experience at the Ala Moana Hotel by Mantra. I'm thrilled to hear you enjoyed your stay and appreciate the recognition of our wonderful staff. Even better that you found our location to be convenient with our comforts meeting your expectations. Your feedback is great motivation for us to continue to deliver truly memorable experiences. Mr. J., as you are aware, our guest’s feedback is our ultimate one true measure to benchmark our facilities & services, so any suggestions on how we can further improve your experience is most certainly always very welcomed & taken on board. Thank you again for the opportunity to deliver a truly memorable experience and we look forward to welcoming you back soon. Mahalo Nui Loa and Warmest Regards, Joe

Great location!

Customer review rating 4.0/5

Heather K. Families - 22/01/2022 Confirmed reviews ALL

Our hotel room was great and when we called to get more towels delivered to room, it arrived very quickly which we really appreciated. Our check in was very easy with no problems. I wish we could have a drop box for keys at check out so we don’t need to stand in line. The biggest problem we had was parking. It was awful!!! We went out to dinner and upon returning it took us 45 minutes to get an space. There were other cars parking along the walls where it clearly says NO PARKING!! Despite going round and round, we consistently saw more cars being allowed to enter the parking area where there already was at least 10 -12 cars driving around waiting for a space to open. I feel that it should have been controlled more by the parking attendant. We saw some people getting spaces by talking to the attendant and she would move parking cones but if you didn’t talk to her, you got NO help. It is unfortunate that the parking situation is so inadequate for this size of the hotel. Something needs to be done, work out a deal with Ala Moana Shopping Center or something but this shouldn’t be such a problem. Very disappointing.

Aloha and good evening Ms. K., Thank you for the time and effort you took to provide this review of your Ala Moana Hotel experience as well as the feedback on our parking availability. Your generous feedback stemming from your most recent experience is valuable to us. I would like to apologize for the experience you had while with us regarding the difficulty in securing a stall. What you’ve described in your experience is not at all the standard we hold our selves to nor will it go unaddressed. While I wish that we could have done far more to exceed your expectations, I am confident that your feedback will result in correcting the issues and seeking a resolution for the high demand. Once again Ms. K., thank you very much for sharing your feedback with us and others, we look forward to the next opportunity to exceed your expectations. Mahalo Nui Loa and Warmest Regards, Joe

Great Short-Term Stay Hotel

TripAdvisor rating 4.0/5

johnhX2018TI Business - 20/12/2021 TripAdvisor review

Rooms are clean, but small. Not the best accommodations for long-term stays (i.e. over 1 week). Most airline crews use this hotel. Just a couple of suggested improvements: - For the business traveler, the hassock for the desk is not adequate. Rooms should have chairs with backs. - The hotel restaurant needs to open earlier than 0630. Most business & military travelers need to leave for work by 0700 or 0715 which makes it difficult to eat a good breakfast in the mornings.

Perfect Honolulu city location

TripAdvisor rating 5.0/5

HeinMan 23/11/2021 TripAdvisor review

We stayed two times for two nights and we were very glad we did so. Everything was perfect, we couldn#t complaint anything - just perfect! Only parking was a little expensive, but this is due to the location. Next door is a big shopping center, with less comfort parking is free there!

Signature

TripAdvisor rating 5.0/5

MargaretW2235 10/11/2021 TripAdvisor review

So convenient. Added to hotel is the restaurant Signature. Happy Hour is a bargain and the food is excellent. Friday and Saturday eves live jazz. Wonderful. Do wish hotel had room service or just to be able to get a drink to go from the bar.

Budget conscious but in dire need of a makeover

TripAdvisor rating 3.0/5

jjraa 03/09/2021 TripAdvisor review

The hotel is situated well. In close proximity to beach and shopping. The staff were helpful and a Starbucks in the lobby was handy. We had a suite plus a room - both were worn down and quite dirty. The upholstery was extremely discoloured - quite disappointed and disconcerting in the era of covid - looked like it hadn’t had a deep clean in years.

Great location

TripAdvisor rating 5.0/5

Jennifer C 19/07/2021 TripAdvisor review

This hotel is located right next to Ala Moana shopping center, and across from the Ala Moana park. It's easy walking distance into Waikiki, and quite convenient for many places nearby. I highly recommend the happy hour on the top floor, though get there early to get a table. Bring patience too, check in took a very long time but I think a lot of people arrived all at once.

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