Mercure Newport 4 stars

Customer review rating (ALL Rating) 4.5/5 670 reviews

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Chartist Tower, Upper Dock Street, NP201DW NEWPORT, United Kingdom

Description

Hotel extras

  • City centre location with stunning views

  • 7-minute walk to Newport train station

  • ICC Wales under 4 miles away

  • 12-minute train journey to Cardiff Central

  • 3rd floor restaurant and bar with an outdoor terrace

Our accommodation(s)

Hotel location

Mercure Newport

Chartist Tower, Upper Dock Street
NP201DW NEWPORT
United Kingdom

GPS:51.587343, -2.995636

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR AND KITCHEN AT NP20

Situated on the 3rd floor, our restaurant offers a vibrant and contemporary space with a unique outdoor rooftop terrace. Ignite your senses and enjoy delectable menus - using the finest local produce, you can expect classic food with some modern twists.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  670 reviews

Handy location

Customer review rating 4.5/5

Ed H. Business - Confirmed reviews ALL

Had a good stay,bwas visiting the docks and the location was ideal. Comfy Bed and good food.

Very central perfect

Customer review rating 5.0/5

Shelley Couples - Confirmed reviews ALL

Stay quite often always loverly to see familiar smiling faces

Nice Hotel

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Lovely room clean good location

Comfortable and quiet

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

A comfortable and friendly place in a convenient location.

Dear Tigger B., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thankyou for your feedback regarding Stacey, we have a policy where if a staff member receives a positive review they receive a reward so I'm sure he will be happy. I will pass on the rest of your feedback to the relevant departments. Sincerely,

Well located to visit family

Customer review rating 2.0/5

Phil Couples - Confirmed reviews ALL

Only stayed for one night whilst visiting family, couldn’t get the TV to work and there was noise from other younger guests that woke us up.

Dear Philip A., Thank you for taking the time to tell us about your experience at the Mercure Newport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Other web-users rate our hotel

  • 702 reviews 8.6/10 Location
  • 1,142 reviews 8.3/10 Room
  • 1,058 reviews 8.9/10 Service
  • 20 reviews 6/10 WiFi
  • 545 reviews 8.6/10 Comfort
  • 525 reviews 8.8/10 Cleanliness
  • 390 reviews 8.3/10 Breakfast
  • 282 reviews 9.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.