Banyan Tree Kuala Lumpur 5 stars

TripAdvisor rating 4.5/5 1,084 reviews

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Hotel extras

  • Stunning views of the city and / or iconic towers

  • Chromotherapy shower in every room and suite

  • Aromatic essential oil, burner and incense

  • Award-winning Banyan Tree Spa

  • Highest rooftop bar in Kuala Lumpur

Our accommodation(s)

Hotel location

Banyan Tree Kuala Lumpur

2 Jalan Conlay
50450 Kuala Lumpur

GPS:3.150334, 101.713774

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  1,084 reviews

Certificate of excellence 2023

Excellent hotel with great service and fantastic views

TripAdvisor rating 5.0/5

Rio_Travels_8 TripAdvisor review

We have stayed for two nights at this fantastic hotel. It was my birthday during this stay and the hotel staff has prepared a cake and balloons and was really dedicated to make my birthday to a wonderful experience. The breakfast and the service were excellent and our room had a breathtaking view over Kuala Lumpur. In addition, there are two amazing roof top bars with one of the best views in the city. The location is also really great - right next to the famous Pavilon Mall. We really had a great time and would love to come back to the Banyan Tree Kuala Lumpur again. Thanks a lot for everything.


TripAdvisor rating 5.0/5

M5320AE_ TripAdvisor review

The service here is wonderful, especially Zukei who served us during the breakfast. He is a considerate person that makes our day! Also, the view here is awesome. We can just see the Kuala Lumper Tower here.

Perfect hotel

TripAdvisor rating 5.0/5

Shintaro W TripAdvisor review

Hospitality level of all staff, breakfast, restaurant, facilities, Everything was perfect in this hotel. We stayed here for my wife’s birthday. After I came back from dinner, there was decorations for birthday celebrations in bedroom, which made my wife happy. I was really happy to choose this hotel.

Dear shintarow2023, Thank you so much for taking the time to share your wonderful experience, following your wife's birthday stay at Banyan Tree Kuala Lumpur. We greatly appreciate your comments and are very pleased to learn that you had a positive overall experience with us. We are particularly happy to hear that you enjoyed our facilities, breakfast choices, and attentive hospitality. Our friendly and accommodating associates will be delighted and grateful to hear your praises. Thank you once again for choosing our brand for your travels shintarow2023, and we truly look forward to welcoming you back, in the near future. Best regards, Rudy Oretti General Manager

Great Hospitality

TripAdvisor rating 5.0/5

Fairudz I TripAdvisor review

Excellent service, great experience with the family. Been there many times. Thank you to The Duty Manager Mr Zack, went above and beyond to make sure all my needs were met, ensuring a seamless and enjoyable experience. And also Mr. Raziq, Mr. Fifi and from Vertigo bar. Thank you again for the Great hospitality, all staff are well trained and super friendly.

Dear Fairudzsbadni, Thank you very much for taking the time to recommend Banyan Kuala Lumpur, following your recent stay with us. We are glad that you have enjoyed your stay with us and truly appreciate you taking the time out of your day, to recognise the hospitality that you received from our associates particularly Zack, Raziq and Fifi. It is a pleasure to read that they made such a positive impact on your experience with us and we will most certainly share your kind words, with them and the entire team. Thank you once again for leaving your wonderful review on TripAdvisor, and we truly hope to welcome you back again soon. Best regards, Rudy Oretti General Manager

Overall very pleasant stay

TripAdvisor rating 4.0/5

Chen M TripAdvisor review

The room and view were simply awesome, nice scent and temperature when I 1st entered the room. I was especially impressed by the 2nd service visit to the room in the afternoon to change & refresh the aromatherapy candle etc, the scented turtle was a nice touch too. However for our Business presentation in the level 53 boardroom 2 it was actually very hot even with the blinds closed, the AC was simply not strong enough. Apart from that it was an overall very pleasurable stay with extremely courtesy and helpful staff. The balinese massage I got at the spa was very good too.

Dear mingsen7, Many thanks for sharing your review on TripAdvisor, following your recent stay at Banyan Tree Kuala Lumpur. We greatly appreciate your comments and are delighted to learn that overall you had a positive experience with us, particularly with our spacious rooms, as well as our attentive and friendly service. However, I would like to sincerely apologise for the inconvenience you encountered concerning the air-conditioning. Kindly rest assured, it will be addressed with the respective team and we are working hard to improve the guest experience, for your next visit. Thank you once again for your generous recommendation mingsen7, and we truly hope to welcome you back to our urban resort, in the very near future. Best regards, Rudy Oretti General Manager

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