Mama Shelter Toulouse 3 stars

Name: Mama Shelter Toulouse - ALL
Address: 54 56 Boulevard Lazare Carnot, TOULOUSE, 31000, France
Telephone: +33531505005
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 2,914 reviews

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54 56 Boulevard Lazare Carnot, 31000 TOULOUSE, France

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Mama Shelter Toulouse

Fun, affordable and popular designer rooms and restaurants

Mama has moved to the Pink City! In the heart of Toulouse, close to Place Wilson, Pierre Goudouli and Jean-Jaurès station, Mama Shelter is a delightful addition! Boasting 120 comfortable, connecting rooms, a 42-seat cinema (CinéMama), a courtyard terrace with a fireplace restaurant and Argentinian grill, delicious cocktails, meeting rooms and rooftop with a pizza oven. Get ready for Mama to spoil you!

Hotel extras

Private, 42-seat movie theater
Rooftop and Argentinian grill
Colorful, cheerful design in the lobby, restaurant and rooms
4 studios (conference rooms) available
Located in the heart of Toulouse on Boulevard Lazare Carnot

Our accommodation(s)

Room

SMALL MAMA DOUBLE

2 persons
15 m² / 161 sq ft

Bedding 1 x Single bed(s)

Room

MEDIUM MAMA DOUBLE

2 persons
18 m² / 193 sq ft

Bedding 1 x King size bed(s)

Room

MEDIUM MAMA TWIN

2 persons
21 m² / 226 sq ft

Bedding 2 x Single bed(s)

Room

LARGE MAMA DOUBLE

2 persons
23 m² / 247 sq ft

Bedding 1 x King size bed(s)
Accessible room

Room

XXL MAMA

2 persons
35 m² / 376 sq ft

Bedding 1 x King size bed(s)

Room

XXL MAMA FAMILY

4 persons
18 m² / 193 sq ft

Bedding 1 x King size bed(s) and 2 x Twin bed(s)

Room

XXL MAMA TERRACE

4 persons
32 m² / 344 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

Hotel location

Mama Shelter Toulouse

54 56 Boulevard Lazare Carnot
31000 TOULOUSE
France

GPS:43.605414, 1.449934

+33 5 31 50 50 05

Railway station
Highway exit
Helipad/aerodrome

A20 A64 A62 A61

Highway exit

Access: 100 m / 0.06 mi 15 min drive

JEAN JAURES

Railway station

Access: 500 m / 0.31 mi 5 min walk / 2 min drive

MARENGO SNCF

Railway station

Access: 900 m / 0.56 mi 10 min walk / 2 min drive

LASBORDES

Helipad/aerodrome

Access: 5.8 km / 3.6 mi 14 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

Mama Restaurant Toulouse

Enjoy delicious locally inspired sharing platters in one of our large dining areas or on our comfortable sofas and relax by the fireplace while savoring dishes prepared on our huge Argentine grill.

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Our guest reviews

Would stay again

Jon Friends - 9/18/2023 Confirmed reviews ALL

Great beds and shower. Room on the warm (hot) side, air-con min 19 degrees. Room nice and quiet for a city center hotel.

well located, nice place

Anonymous Business - 9/14/2023 Confirmed reviews ALL

smiling and at service team

Hello Gersende :) Thank you very much for your comments regarding your stay at the Mama Shelter Toulouse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Bellezza Reception Supervisor

Not so great!

S.s. Business - 9/13/2023 Confirmed reviews ALL

Bit disappointed as the reviews were great . One of the reasons I booked this Hotel was that it it has a roof Terrace Bar and and nice outside downstairs area. Unfortunately on my stay the Roof Terrace was booked for a private outside function and I was told the downstairs area was also booked for function. Basically the only place to sit was at the bar inside the middle of the dinning room! Which I felt was not acceptable. Seems they they cater for more outside functions than residents! The only good thing at my stay was the friendly, helpful person in reception when I was checking out. Not sure I will use this Hotel again.

Dear SEAN MATTHEW , Thank you for taking the time to tell us about your experience at the Mama Shelter Toulouse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mama Shelter, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Overnight

Peter Families - 9/9/2023 Confirmed reviews ALL

Not well received at reception came in at 2.30 and told to leave and return at 3

Hello Peter, Thank you for taking the time to tell us about your experience at the Mama Shelter Toulouse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The check-in time is 3PM. Your room wasn't ready, sorry for this wait. At Mama Shelter, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marina, Front Office Manager

Perfect location, rooms are in general very quiet and comfortable, nice staff

Fred Business - 9/5/2023 Confirmed reviews ALL

Always very frendly and welcoming staff. Rooms are nice and clean with interesting decoration. Most rooms are very quiet (important to me) but some rooms are facing the outside bar area and can be very noisy until late night. I always requesting a a quiet room. I also recommend you to avoid the 5th floor which is just below the rooftop bar and hence noisy. Room is missing a desk and it is impossible to work in the room unless in the bed. A major drawback for those who needs to work late. Breakfast is excellent with a large buffet with plenty of options. Diner is OK but definitely overpriced. The diner menu is also missing some "light" diner alternatives if you do not want to have a heavy meal in the evening. No real issue as there are plenty of good restaurants in the area just around the hotel. The hotel proposes a lot of free movies (blockbusters) in your room in case you just want to relax in the evening. There is alos a full movie theater in the basement with a nice blockbuster every evening.

Dear FREDERIK , Thank you for taking the time to tell us about your experience at the Mama Shelter Toulouse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mama Shelter, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Web-users rating

Other web-users rate our hotel

714 reviews 9.1/10 Location
1,296 reviews 7.5/10 Room
1,714 reviews 9/10 Service
7 reviews 5/10 WiFi
910 reviews 9.6/10 Vibe
745 reviews 6.9/10 Comfort
708 reviews 7.2/10 Food
536 reviews 8.9/10 Breakfast

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All our hotels in Toulouse

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.