Mama Shelter Toulouse

Mama Shelter Toulouse 3 stars

Customer review rating (ALL Rating) 4.4/5 419 reviews

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Description

Hotel extras

  • Private, 42-seat movie theater

  • Rooftop and Argentinian grill

  • Colorful, cheerful design in the lobby, restaurant and rooms

  • 4 studios (conference rooms) available

  • Located in the heart of Toulouse on Boulevard Lazare Carnot

ALLSAFE approved hotel

Hotel location

Mama Shelter Toulouse

54 Boulevard Lazare Carnot
31000 TOULOUSE
France

  • By plane

    TOULOUSE BLAGNAC At 10km / 6 miles

  • By plane

    TOULOUSE BLAGNAC At 10km / 6 miles

  • By helicopter

    LASBORDES At 5km / 3 miles

  • By car

    A20 A64 A62 A61 At 0km / 0 miles

  • By train

    JEAN JAURES At 0km / 0 miles

  • By train

    MARENGO SNCF At 0km / 0 miles

GPS:43.605414, 1.449934

Hotel services

Check-in from - Check out up to

In summary
On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Mama Restaurant Toulouse

Enjoy delicious locally inspired sharing platters in one of our large dining areas or on our comfortable sofas and relax by the fireplace while savoring dishes prepared on our huge Argentine grill.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  419 reviews

TripAdvisor Rating  4.5/5  325 reviews

Certificate of excellence 2022

Sehr gutes Hotel. 5.Stock nur für Musikliebhaber zu empfehlen

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Excellent service, very good breakfast (please invest in a decent coffee machine though!). Nice rooms. Only thing we did not like that on two of six nights we had the techno party on our head (music, shouting dancers, hopping on our heads very disturbing) which is annoying at 1 a.m. in the morning. Please decide wether you are a hotel or a techno club! I will come back but in insist on a room on a lower floor.

Well located and lovely retreat from the city heat

Customer review rating 5.0/5

Alice Solo - Confirmed reviews ALL

I had a wonderful stay at Mama Shelter Toulouse. Everything was clean and inviting, the staff was incredibly helpful and the location was ideal!

Dear Alice, We very much appreciate your comments regarding your stay at the Mama Shelter Toulouse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location and Fun Place to Stay!

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Fun lively place. Excellent location and helpful staff.

Dear DANA , We very much appreciate your comments regarding your stay at the Mama Shelter Toulouse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful hotel room, great location.

Customer review rating 5.0/5

Vn Couples - Confirmed reviews ALL

We had a really great experience. Comfy bed, super clean room, very friendly staff. I will be definetely choosing this hotel again!!

Dear Vera, We very much appreciate your comments regarding your stay at the Mama Shelter Toulouse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Felt like a fancy hostel

Customer review rating 1.5/5

Michael Solo - Confirmed reviews ALL

The hotel is very stylish, but that's where the design for a comfortable stay seems to end. Firstly, the hotel entry is also the entry to the very busy and loud restaurant/bar. There is a bouncer on the door in the evening, which made me feel like I was staying in a nightclub. The lifts are also shared with people from the rooftop bar, which was uncomfortable to share with drunk people while trying to get to my room. The room overlooked a part of the restaurant below and there was a lot of noise on the Tuesday and Wednesday nights that I stayed, so I imagine the weekends would be awful. The housekeeping team also made me feel uncomfortable as a solo traveller. They did not listen to my requests to be left alone, and at one stage tried to enter saying they were "room service". They became frustrated when I said I didn't order room service, which made me feel more uncomfortable as there was no peep hole on the door. I ended up having to lock the door. Overall, Mama Shelter didn't live up to my expectations and I would not recommend it. While it was beautiful, I don't think the property prioritises a comfortable stay for hotel guests.

Dear MICHAEL , Thank you for taking the time to tell us about your experience at the Mama Shelter Toulouse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mama Shelter, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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