Mercure Sydney Rouse Hill 4.5 stars

Customer review rating (ALL Rating) 4.6/5 575 reviews

Mercure Sydney Rouse Hill - Image 1
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Description

Hotel extras

  • Walking distance to the new Metro for fast convenient connection from Rouse Hill to Sydney CBD

  • Direct access to Fiddler precinct for a wide choice of a la carte dining and beverage options

  • Ideal location for all your residential conferencing options at the Fiddler Hotel

  • Complete residential entertainment options including conferencing, weddings and parties

  • Located close to the Norwest Business Park, in the Sydney Hills District.

Our accommodation(s)

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Room 1

Hotel location

Mercure Sydney Rouse Hill

Cnr of Commercial & Windsor Road
2155 ROUSE HILL
Australia

GPS:-33.686426, 150.91976

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE LOUNGE

Non contractual photo

Located in The Fiddler, The Lounge is an opulent and sophisticated space to relax with friends. With a perfect balance of classic and contemporary finishes throughout including mood lighting, plush furnishings, and an exclusive VIP bar and lounge area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  575 reviews

Customer review rating 5.0/5

Natalie C. Families - Confirmed reviews ALL

Dear Natalie, Thank you so much for your wonderful review and for sharing such lovely feedback about your stay at Mercure Sydney Rouse Hill. We are absolutely delighted to hear that you and your two granddaughters had such a fantastic family stay with us. It’s wonderful to know that our team was able to make your visit easier and more enjoyable, especially with the little ones. We’re also pleased to hear that you enjoyed the cleanliness of your room, room service, the play area, and the heated pool. Your kind comments about our Housekeeping team and their willingness to assist are greatly appreciated. A special thank you for recognising Vien, Anup and Aaron. We will be sure to share your lovely feedback with them and the wider team. We’re very proud to know they helped make your stay so memorable. We also appreciate your feedback regarding the difficulty you experienced when booking with your ALL Accor points. While we’re pleased our team was able to assist you on arrival, we understand how frustrating this must have been, and we appreciate you taking the time to share this with us. Thank you once again for choosing Mercure Sydney Rouse Hill. We look forward to welcoming you and your family back for another wonderful stay. Regards, Ejay Hotel Manager

Customer review rating 5.0/5

Gregory K. Business - Confirmed reviews ALL

Dear Gregory, Thank you for sharing your wonderful feedback and for giving us a perfect score following your stay at Mercure Sydney Rouse Hill. We are delighted to hear that you enjoyed our clean and relaxing environment, as well as the friendly service provided by our team. It is always rewarding to know that our guests have had such a positive experience with us. We truly appreciate your kind words and generous rating. We look forward to welcoming you back for another enjoyable stay in the future. Regards, Ejay Hotel Manager

Customer review rating 4.5/5

Vicki D. Solo - Confirmed reviews ALL

Dear Vicki, Thank you for your thoughtful review. We are sorry to hear that you were unwell for much of your stay, and we sincerely hope you have made a full recovery. We’re pleased that our team, including our security officer, was able to assist and help make your stay as comfortable as possible during a challenging situation. Supporting our guests when they need us most is very important to us. Your appreciation for the team's assistance, including coordinating with the ambulance service, means a great deal. We will be delighted to pass your kind comments on to everyone involved. Thank you again for your generous feedback. We wish you all the best and hope to welcome you back for a much more enjoyable visit in the future. Kind regards, Ejay Hotel Manager

Customer review rating 5.0/5

Debra S. Solo - Confirmed reviews ALL

Dear Debra, Thank you for taking the time to share your wonderful feedback. We’re delighted to hear you enjoyed a restful stay and found your bed and pillows perfectly comfortable. It's also great to know you had a fantastic dining experience at The Fiddler, with delicious meals and prompt service. We truly appreciate your kind comments about our team, and we're pleased they made you feel so well looked after. We look forward to welcoming you back for another enjoyable stay soon. Kind regards, Ejay Hotel Manager

Customer review rating 5.0/5

Warren R. M. Couples - Confirmed reviews ALL

Dear Warren, Thank you for your fantastic review and perfect rating. We're so pleased to hear that our convenient location, comfortable accommodation, and welcoming team all contributed to an enjoyable stay. Your thoughtful feedback is sincerely appreciated and serves as wonderful encouragement for our team, who strive to provide every guest with a seamless and memorable experience. We look forward to welcoming you back on your next visit. Kind regards, Ejay Hotel Manager

Other web-users rate our hotel

  • 232 reviews 9/10 Location
  • 387 reviews 8.8/10 Room
  • 344 reviews 9/10 Service
  • 5 reviews 8.3/10 WiFi
  • 205 reviews 8.6/10 Cleanliness
  • 197 reviews 8.4/10 Comfort
  • 91 reviews 8.6/10 Food
  • 78 reviews 9.4/10 Vibe

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