Mercure Melbourne Doncaster

Customer review rating (ALL Rating) 4.4/5 1,651 reviews

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6 Tower Street, 3108 DONCASTER, Australia

Description

Hotel extras

  • Spacious outside terraces with views of Melbourne City & the Dandenong and Yarra Ranges

  • Mercure Hotel Parking & Electric Vehicle Charging Stations

  • Access to a Fully Equipped 24 hour Gym & an Indoor/Outdoor pool

  • Book Mercure Meeting & Conference rooms with high-speed WIFI for all guests.

Our accommodation(s)

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Hotel location

Mercure Melbourne Doncaster

6 Tower Street
3108 DONCASTER
Australia

GPS:-37.786625, 145.12823

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Restaurant

Embark on a culinary journey of Modern Aussie flavors at our hotel, where you can savor the finest morning coffee, indulge in our Signature beef burger and mouth-watering chicken piccata, enjoy rooftop terrace views during happy hours

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,651 reviews

TripAdvisor Rating  4.2/5  48 reviews

Customer review rating 2.0/5

Fong S. Couples - Confirmed reviews ALL

Otherwise very good

Dear S., Thank you for taking the time to review your stay. We are pleased that you found your stay with us to be overall very good. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, taking pride in our contemporary styled rooms, fully equipped fitness centre, and our full hotel buffet breakfast that caters to a variety of tastes with refreshing juices and barista made coffee. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Michael Brislane , Operations Manager

Customer review rating 4.0/5

Susan V. Families - Confirmed reviews ALL

Staff were very helpful and friendly when we stayed. Location is great, next door to Doncaster shopping town. No traffic noise which we were surprised with. Fantastic buffet breakfast, gym and swimming pool. Very comfortable beds and everything you need for a good night's stay.

Dear Susan, We would like to thank you for this review about your recent experience in our hotel. We are thrilled that you appreciated the attentive and warm service provided by our team, as well as the tranquil atmosphere of our hotel, despite its proximity to the bustling Doncaster shopping town. It’s wonderful to hear that our comprehensive buffet breakfast, as well as our modern fitness center and serene indoor swimming pool, contributed positively to your stay. However, we regret to hear that the speed of our internet connection did not meet your expectations. We understand the importance of a reliable online experience and sincerely apologize for any inconvenience this may have caused during your visit. Nonetheless, we are delighted that the comfort of our beds and the array of amenities available in-room ensured a restful night for you and your family. The prime location of Mercure Melbourne Doncaster, adjacent to one of Australia’s premium lifestyle and shopping complexes, is something we are particularly proud of and we’re glad you found it convenient. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Michael Brislane , Operations Manager

Customer review rating 4.5/5

Louie L. Business - Confirmed reviews ALL

Very good. Recommend to all to stay.

Dear Louie, Thank you for taking the time to share your review. We are truly heartened to hear that your time with us was so enjoyable. It is wonderful that you valued our hotel’s facilities and the convenient access to the adjacent Westfield Doncaster Shopping Centre, showcasing a range of high-end brands and dining options. We hope we will have the opportunity to see you again in the future. Best regards, Michael Brislane , Operations Manager

Customer review rating 4.0/5

Charlie N. Families - Confirmed reviews ALL

We thoroughly enjoyed our stay. We were on the third floor so it was convenient to the bar and restaurant area. The coffee was great. Breakfast was amazing. The hallway near the rooms could do with a bit of deodorizing, as could the shower in our room. We really liked the beehives on the roof top garden and the information that went along with that. The bee socks were great.

Dear Charlie, Thank you for taking the time to share your review. We are delighted that you enjoyed the convenient location of your room on the third floor, along with our bar and restaurant amenities. It is great to hear that our barista-made coffee met your expectations and that you found our full hotel buffet breakfast to be amazing. However, we are concerned to hear about the odors you encountered in the hallway and your shower area. We appreciate you bringing this to our attention and apologize for any discomfort this may have caused during your stay. Moreover, we value your comments regarding the ease of booking and using discount codes, and will consider how we can simplify the process. Finally, we are pleased that you loved learning about our rooftop beehives and enjoyed the bee-themed socks. Our efforts to provide information on the local Doncaster history and our eco-friendly initiatives are part of our commitment to creating memorable experiences for our guests. We hope we will have the opportunity to see you again in the future. Best regards, Michael Brislane , Operations Manager

Customer review rating 2.5/5

Brett L. Business - Confirmed reviews ALL

TV reception still poor several months on. Room adjacent to lift noisey

Dear Brett, Thank you for taking the time to share your review. We regret to hear that you faced difficulties with the TV reception and experienced disturbance due to the proximity of your room to the lift. We understand how these aspects can impact the comfort of your stay. Our guests’ rest and relaxation are paramount, and we strive to provide rooms that allow for a peaceful environment. We acknowledge your observations regarding the TV signal clarity, and we take your comments seriously as we continuously aim to improve our services. As for the location of the room, we advise guests seeking a quieter experience to opt for rooms situated away from the elevators, which offer a serene setting and picturesque views of Melbourne City and the Yarra Ranges. We hope we will have the opportunity to see you again in the future. Best regards, Michael Brislane , Operations Manager

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Other web-users rate our hotel

  • 469 reviews 9.1/10 Location
  • 882 reviews 8/10 Room
  • 909 reviews 7.9/10 Service
  • 25 reviews 3.7/10 WiFi
  • 394 reviews 6.5/10 Food
  • 340 reviews 8.8/10 Cleanliness
  • 263 reviews 8.1/10 Amenities
  • 247 reviews 6.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.