SO/ Saint Petersburg 5 estrellas

Dear Francisco, Thank you for your feedback on your stay at SO/St. Petersburg. We sincerely apprecaite you havechosen SO/ while staying in Saint Petersburg and hope that overall you enjoyed your experience at cozy and stylish SO/. We would like to thank you for your kind words about our talents who are delighted to bring Just Say SO philosophy into guests' experiences. However we have taken into consideration all your comments on food and beverages and we will definitely work on it so that we can change for the better. We are hoping to welcome you back at SO/St. Petersburg and we will do our best to make your stay perfect! Yours sincerely, Olga Vargas Quality and Training manager

Estimada s-ra Rima! Muchas gracias por sus comentarios sobre su reciente estancia en el hotel SO/ San Petersburgo. Nos alegra que Ud. haya disfrutado de su experiencia en SO/, así como de la elegante habitación diseñada por el famoso diseñador italiano Antonio Citterio. El equipo de SO/ está muy encantado en darle vida a la filosofía de servicio de Just Say SO/ Estamos esperando a verle en SO/ San Petersburgo de nuevo. Aprovecho ocasion para mandarle Un Cordial Saludo, Olga Vargas Responsable de calidad y formación

Dear jorgebN6687HT, Thank you so much for the heart-warming feedback on your time at SO/ St. Petersburg. I am thrilled that you chose our hotel and could appreciate its esteemed location in the heart of Saint Petersburg - just meters from the major sights the city has to offer. Equally, I am pleased that overall you found your stay spectacular and I do sincerely hope that with our unique Just Say SO service in place, we could provide you with an unforgettable few days. Our professional team of talents work around the clock to deliver the best they can for our guests and meeting their needs is crucial to us. Thank you also for the words on our partner restaurant ‘CoCoCo’ - who use all locally sourced produce and masterfully capture our culture in each dish. I look forward to your return to SO/ St. Petersburg so that we can be granted with the opportunity to impress you once again. Our panoramic HI-SO terrace is officially open, boasting incredible views of St Isaac’s Cathedral - something that just shouldn't be missed! Kind regards, Ada Egorova, General Manager

Dear GustavoArellano, Thank you so much for such a detailed feedback about SO/ St. Petersburg. I am glad that you are absolutely satisfied with your stay and appreciated almost every detail, especially amazing location in the very heart of the city, neatness and comfort of the room and our panoramic terrace HI-SO with a wide range of excellent dishes. I am also happy to hear that you enjoyed our Just Say So service that has been created to provide service of the best quality, and I shared your comments with Katarina and Inna with a great pleasure. We are looking forward to welcome you again in the nearest future to enjoy the incredible view and beautiful sunset from our HI-SO terrace! Warm regards, Ada Egorova, General Manager

Dear Adri, I’m very grateful for your warm feedback about SO/ St. Petersburg! It is a pleasure to hear that you fully enjoyed our central location in the heart of the city and our exclusive Just Say So service that has been created to satisfy guests’ wishes immediately. I have also shared your comments with Stephan during the morning briefing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I will be happy to welcome you again in the nearest future! Sincerely, Ada Egorova, GM