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Kyoto Yura Hotel - MGallery 5 stars

Customer review rating 4.6/5 965 reviews

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Kyoto Yura Hotel - MGallery
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Hotel extras

  • Approximately 15 minutes by taxi from Kyoto Station

  • 3 minutes' walk from Sanjo Keihan bus terminal of Airport Limousine from Kansan International

  • Located in the heart of bustling Sanjo, one of Kyoto's most popular dining and shopping area

  • 2 minutes' walk from the Exit 2 of Sanjokeihan station on Tozai Subway line

  • 3 minutes' walk from the Sanjo station on Keihan Honsen line

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • Copy/print service available Paying

Hotel location

Kyoto Yura Hotel - MGallery

84 Ohashicho
Higashiyama ku
6050009 kyoto
japan

Tel: +81753665800

Fax: (+81)753665803

Check-in from 15h00

Check out up to 12h00

  • By plane

    ITAMI INTL AIRPORT At 51km / 31 miles - Shuttle paying

  • By plane

    KANSAI INTL AIRPORT At 108km / 67 miles - Shuttle paying

  • By helicopter

    JPD KYOTO HELIPORT At 13km / 8.08 miles

  • By car

    KYOTO MINAMI IC At 8.2km / 5.1 miles

  • By train

    KEIHAN SANJO At 0.3km / 0.19 miles

  • By train

    SANJO At 0.3km / 0.19 miles

GPS :35.009159, 135.774096

Our accommodation(s)

Our restaurants and bars

54TH STATION GRILL

Type of cuisine: International

A unique all day dining for a great breakfast, grill style of dining experience focused around the various cuts and grades of Japanese and Western meats coupled with locally grown and sourced produce.

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  • Saturday -
  • Sunday -

1867

Explore two different sides of the Kamo River, old and new, historic and modern. Experimenting with traditional flavours, styles and textures in ultra modern cocktail concepts.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
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  • Friday -
  • Saturday -
  • Sunday -

Our guest reviews for
Kyoto Yura Hotel - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

965 reviews

tripadvisor

TripAdvisor Rating 4.5/5

108 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Excellent stay with delicious food and great hospitability

Customer review rating 4.5/5

Caryn Couples - 14/04/2021 Confirmed reviews ALL

We truly enjoy our stay at the hotel and will definitely return again in Autumn. We feel very welcome and the room design and the amenity is of such elegance, we could rest very well during our stay and recharge with delicious food at the restaurant. Both the course dinner and the afternoon tea is superb, the chef and the staff takes pride in presenting the food in an artistic way and very clear explanation about the food and the tea. We will definitely return for the great food again! Thank you very much for making our stay such a memorable one, this becomes the best part of our Kyoto visit!

Dear Caryn, Thank you very much for choosing our hotel as your venue of accommodation of your recent visit to Kyoto, and sharing your staying experience through our online survey. I am very glad to read that we were able to offer you a pleasant stay. Your positive feedback will be a great motivation for our team to continue delivering heartfelt services to our valued guests. I will not miss to share with them their important contribution in providing great service. Thank you again for staying us, and we are looking forward to welcoming you again in the coming autumn to enjoy the beautiful colored leaves together! With best Regards, Ayako Koga Guest Experience Manager

Comfortable and Good Stay

Customer review rating 5.0/5

Kyoto L. Solo - 20/12/2020 Confirmed reviews ALL

Professional staff, clean and tydy room. Perfect location having welcoming atomosphere. Definately want to stay again.

Dear Kyoto l., Thank you very much for choosing us as your accommodation of your recent visit to Kyoto. I am glad to read that we were able to offer you a pleasant stay. Your comments will be a great motivation for our team to continue delivering memorable experience to our valued guests. Thank you again for your fantastic review, we sincerely look forward to welcoming you back soon! Best Regards, Ayako Koga Guest Experience Manager

Excellent location and great service

Customer review rating 5.0/5

Crystal Friends - 16/11/2020 Confirmed reviews ALL

My second time staying at this hotel, I will never stay at other lodging in Kyoto again! We had a tremendous experience and were well cared for. Thank you for having us!

Dear Crystal, Welcome back to KYOTO YURA HOTEL MGallery! I am very happy to learn you enjoyed your stay as you did during your previous stay. Your nice comment toward our staff will motivate them and I will not miss to share with them. Thank you again for your fantastic review, we sincerely look forward to welcoming you back soon! Best Regards, Ayako Koga Guest Experience Manager

Perfect Hotel

Customer review rating 5.0/5

Aaron P. Solo - 22/10/2020 Confirmed reviews ALL

I enjoyed the experience I had with your hotel, I will stay there again in the future. Staff was very friendly and helpful, and rooms were amazing.

Dear Aaron, Thank you very much for staying with us on your recent visit to Kyoto. Your positive review is highly appreciated and I am very happy to read that you had a pleasant stay and like our service and room. Your nice comment towards our colleagues is a wonderful source of motivation and I will not miss to share with them their important contribution in providing great service to our valuable guests. We sincerely look forward to welcoming you back soon! Best Regards, Ayako Koga Guest Experience Manager

Amazing Experience

Customer review rating 5.0/5

C. L. Solo - 07/10/2020 Confirmed reviews ALL

This is the first time I stayed at the Kyoto Yura Hotel. I arrived late evening and the service was impeccable. The blackout curtains and the soundproof windows assured a deep, sleep without the sounds of the street getting in. The rain shower and thoughtful lighting were features I also admired about the room. The set menu breakfast was exceptional. This is definitely a hotel I would stay in again!

Dear C. L., Thank you very much for staying with us on your recent visit to Kyoto. Your positive review is highly appreciated and I am very happy to read that you like our service, room and breakfast. Your nice comment towards our colleagues is a wonderful source of motivation and I will not miss to share with them their important contribution in providing great service to our valuable guests. We sincerely look forward to welcoming you back soon! Best Regards, Ayako Koga Guest Experience Manager

well located, clean, nice decor, restaurant for breakfast was excellent, bar was also great

Customer review rating 5.0/5

Saori D. Families - 16/09/2020 Confirmed reviews ALL

overall, our stay was very exquisite. nothing to complain but the lights on the wall or from the ceiling in the lobby were located so low that i hit my head. when we checked in, the receptionist kept reminding us to watch out for lights but why did you hang them so low - its quite dangerous. my husband almost hit his head, too

Dear Saori, Thank you very much for staying with us on your birthday trip to Kyoto. Your positive review is highly appreciated and I am very happy to read that you like our location, interior design, restaurant and bar. On the other hand, I am deeply apologize for your inconvenience caused by the lighting equipment layout. We have noted your comment of the risk of the injury that will be reviewed in the future improvement plan of the facility. Thank you very much for your valuable feedback. Please contact us when you decide to come back to Kyoto, we are looking forward to welcoming you again in the near future! Best Regards, Ayako Koga Guest Experience Manager

Good location a great service

Customer review rating 4.5/5

Alp Solo - 27/03/2020 Confirmed reviews ALL

I felt welcome at the hotel. The staff was kind and professional. I would specially thank Francesca.

Dear ALP, We appreciate your patronage towards ACCOR and we would like to thank you very much for staying with us even though it is a difficult time now. I am very happy to read that you had a pleasant stay and your nice comments cheered us up very much. We highly appreciate your feedback and it is our endeavor at all times to deliver the highest level of satisfaction to our valuable guests. Please let us know when you decide to come back to Kyoto, we are looking forward to welcoming you again in the future. Best Regards, Ayako Koga Guest Experience Manager

great stay

Customer review rating 5.0/5

H. Couples - 23/03/2020 Confirmed reviews ALL

friendly people !

Dear H., Thank you very much for staying with us on your recent visit to Kyoto, and sharing your positive feedback. I am very glad to know that you had a great stay with us. Please let us know when you decide to plan your next visit to Kyoto, we are looking forward to seeing you again. Best Regards, Ayako Koga Guest Experience Manager

modern and stylish hotel

Customer review rating 4.5/5

Tn Solo - 21/03/2020 Confirmed reviews ALL

Super service, but the room is small than I have expected, but it's ok for this location.

Dear TN, Thank you very much for staying at our hotel even though it is a difficult time now. We are very happy to read that you had a pleasant stay and your positive feedback cheered us up very much. Please let us know when you decide to come back to Kyoto, we are looking forward to welcoming you again! Best Regards, Ayako Koga Guest Experience Manager

Modern looking hotel with excellent staff

Customer review rating 3.5/5

Eaa1947 Couples - 11/03/2020 Confirmed reviews ALL

We did not get an upgrade which was disappointing, despite our having an Accor Platinum membership. The room itself is fairly small with virtually nowhere to put the suitcases. The view from the window was not that inspiring either. Otherwise, we cannot fault the service. Most of the staff spoke good English, always a plus in foreign hotels, and were very polite and accommodating. The dinner was excellent and the chef was able to modify the menu for a vegetarian. Breakfast is also very good and fresh. Hotel is close to a Metro station and the bus route. Overall a satisfactory rather than excellent stay.

Dear eaa1947, We appreciate your patronage towards ACCOR and we would like to thank you very much for staying with us on your recent visit to Kyoto even though it is a difficult time now. I am very happy to read that you had a positive impression on our services and cuisine. On the other hand, we are disappointed to learn that the room did not meet your expectations. Your room has been upgraded from Superior King Room to Deluxe King Room as your Platinum member benefit, but we are sorry that we have failed to give you an enough explanation. We highly appreciate your feedback and it is our endeavor at all times to deliver the highest level of satisfaction to our valuable guests. We all hope we may have the pleasure of welcoming you back soon so we could impress you in your future stay. Best Regards, Ayako Koga Guest Experience Manager

Great location!

Customer review rating 4.5/5

Sarah Couples - 10/03/2020 Confirmed reviews ALL

4 days in Kyoto and loved exploring the city. The room had everything we needed - water replenished daily, etc. Also the front desk team was fabulous - so beyond helpful and accommodating. One thing that would have made it better - we were looking out at an empty lot, which was disappointing given how many wonderful gardens there are all over the city. Wish they would have told us that in advance!

Dear Sarah, Thank you very much for staying at our hotel even though it is a difficult time now. We are very happy to read that you had a pleasant stay and your positive feedback cheered us up very much. On the other hand, we are disappointed to learn that the view did not meet your expectations. Please kindly understand that we are located in the downtown area, so it might be hard to enjoy the view and high-rise buildings are strictly restricted by Kyoto city regulations in this area. Please let us know when you decide to come back to Kyoto, we are looking forward to welcoming you again in the future. Best Regards, Ayako Koga Guest Experience Manager

Excellent location, facilities and staff

Customer review rating 5.0/5

Ryan Families - 09/03/2020 Confirmed reviews ALL

Everything was excellent from check in to the room through to the bar team.

Dear Ryan, Thank you very much for choosing our hotel as your venue of accommodation of your recent visit to Kyoto and taking the time to share your feedback. I am very glad to read that you had a great stay with us! Your positive comment towards our colleagues is a wonderful source of motivation and I will not miss to share with them their important contribution in providing great service to our valuable guests. Please let us know when you decide to come back to Kyoto, we are looking forward to welcoming you again in the near future! Best Regards, Ayako Koga Guest Experience Manager

very good stay

Customer review rating 5.0/5

Hanne O. Business - 04/03/2020 Confirmed reviews ALL

very nice hotel located centrally for exploring Kyoto. Friendly and helpful staff.

Dear Hanne O., Thank you very much for choosing our hotel as your venue of accommodation and sharing your positive review with us! I am glad to learn that we were able to offer you a pleasant stay. Your comments will be a great motivation for our team to continue delivering heartfelt services to our guests. Please contact us when you decide to come back to Kyoto, we are looking forward to welcoming you again soon! Best Regards, Ayako Koga Guest Experience Manager

Extraordinary Hotel

Customer review rating 5.0/5

Miguel Couples - 03/03/2020 Confirmed reviews ALL

I stayed 3 extraordinary nights with my wife in the Yura - MGallery hotel. Hotel staff was very kind and helpful from the beginning, providing tips for our stay in Kyoto. Location couldn't be better, 3 min walk from Gion, at the other side of Pontocho Street and with Sanjo station entrances at the same street and seconds from the main door. Room service and menu are very good and cocktails prepared in the 1867 bar blew my mind. Congratulations to the barman. Room was superb, huge and comfy bed, quiet and great bathroom and shower. Cleanliness at another level.

Dear Miguel, Thank you very much for choosing our hotel as your venue of accommodation and sharing your experience with us. We are glad to read that you had a pleasant stay. Your nice comment towards our colleagues is a wonderful source of motivation and I will not miss to share with them their important contribution. We will continue delivering heartfelt services to our valued guests. Please let us know when you decide to come back to Kyoto, we are looking forward to welcoming you again in the near future! Best Regards, Ayako Koga Guest Experience Manager

Excellent

Customer review rating 5.0/5

Meshari A. Solo - 03/03/2020 Confirmed reviews ALL

The hotel is a small one but the service and staff are excellent. I was extremely happy and the room were very cleaned and comfortable.

Dear Meshari A., We appreciate your patronage towards ACCOR and we would like to thank you very much for staying with us on your recent visit to Kyoto. I am very glad to read that you had a pleasant stay and I will not miss to share your nice comments towards our colleagues. Please let us know when you decide to come back to Kyoto, we are looking forward to welcoming you again in the near future! Best Regards, Ayako Koga Guest Experience Manager

Great ambient, well located, nice atmosphere, small room

Customer review rating 4.5/5

Claudio A. M. Couples - 02/03/2020 Confirmed reviews ALL

Extremely satisfied, hotel with a very nice design, great ambient, and personalized service. Staff very polite and helpful. Problem: size of the room (too small, practically no space in closets).

Dear Claudio A. M., Thank you very much for choosing our hotel as your venue of accommodation and taking the time to share your feedback. We are very happy to read that we were able to offer you a pleasant stay. On the other hand, we are disappointed to know that our room did not meet your expectations. We hope you to try our larger room on your next visit. Please let us know when you decide to come back to Kyoto, we are looking forward to welcoming you again in the near future! Best Regards, Ayako Koga Guest Experience Manager

Little Gem

TripAdvisor rating 5.0/5

Z4485JRcynthial 17/02/2020 TripAdvisor review

Great location in the heart of Kyoto walking distance to the market and food outlets The staff were very warm and friend and helpful. This M Gallery is over one year old.The rooms were good size and the bed was very comfortable.

Dear Z4485JRcynthial, Thank you very much for choosing our hotel as your venue of accommodation and sharing your staying experience with us. I am glad to read that you enjoyed your stay and had a great impression on our overall services. Your nice comment towards our team is a wonderful source of motivation and I will not miss to share with them their important contribution. We are excited to have our first anniversary in the coming April! Please contact us when you decide your next trip to Kyoto, we are looking forward to welcoming you again in the near future. Best Regards, Ayako Koga Guest Experience Manager

Perfect Kyoto Design Hotel near Gion!

TripAdvisor rating 5.0/5

AvidGlobalTraveler 26/01/2020 TripAdvisor review

A beautiful, stunning and intimate hotel capturing the essence of japanese minimal culture and design. Perfectly located near Sanjo station and walking distance to Gion district and many temples. We stayed 4 nights during christmas holidays. The hotel is exactly how its pictured and described on the website (thats rare!) Front Desk - Superb staff, welcomed us warmly on a cold winter evening. Hiromi Takagi and others were great everyday. Rooms & Amenities There is so much to love here. Designer rooms, tatami seating, illy espresso pods, comfy pajamas and stunning bathroom. We got two rooms as part of the family offer for 3. Other things we liked were complimentary bikes , umbrellas....etc. 1867 Bar This was our favorite spot to hang out after a long day of activities. Shiho Tanaka and Hajime Yamasaki were brilliant bartenders. Great craft, style and pride in every cocktail they made. My fav was the Old fashion and of course had japanese whisky and sake too. Given this was our first time in Kyoto we were torn between so many choices. But I am glad we went with M Gallery. I highly recommend this design hotel for families with teenagers and couples.

Dear AvidGlobalTraveler, Thank you very much for choosing our hotel as your venue of accommodation and sharing your fantastic review! We are very happy to know that you had a pleasant stay and our interior design fit your taste. Also, your nice comment towards our colleagues is a wonderful source of motivation and I will not miss to share with them their important contribution in providing great service to our valuable guests. On your next stay, please try our signature cocktails inspired by local ingredients such as Tofu, Matcha green tea and Bonito flakes. Thank you very much once again and we certainly look forward to serving you again soon. Kind Regards, Ayako Koga Guest Experience Manager

Kyoto

TripAdvisor rating 5.0/5

francoisbrounais Couples - 20/01/2020 TripAdvisor review

The Kyoto Yura is a wonderful hotel with spacious and very comfortable room and great service. Location is very close to public transport which makes it very easy to go wherever you need. On the edge of Gion, you are a short walk from historical streets.

Dear francoisbrounais, Thank you very much for taking your valuable time to share your positive feedback and I am very glad to know that you had a great stay with us! It is our great pleasure to read that you like out interior design, location and services. Please let us know when you decide to plan your next visit to Kyoto, we are looking forward to seeing you again soon. Best Regards, Ayako Koga Guest Experience Manager

Nice hotel but with major safety concern

TripAdvisor rating 4.0/5

dvdshprd Couples - 10/01/2020 TripAdvisor review

We stayed at this hotel for three nights. Despite the premium price, we found the room rather cramped, and the breakfast below the standard we would have expected. But our main concern was that, during a fire alarm (the cause of which was not known), we were faced with fire escape staircases seriously obstructed, and at some points almost blocked, by boxes of kitchen supplies, bed linen etc. We made our concerns known to the hotel management, who were very apologetic. But we would advise anyone considering booking this hotel to check that this safety breach has been addressed.

Dear dvdshprd, Thank you very much for staying with as and taking your valuable time to share your feedback. We are disappointed to learn that the room size and breakfast selection did not meet your expectations. We would like apologize for your inconvenience regarding the error of the emergency alarm. During New Year holiday, we temporarily stored some items at the stairs. This matter have been shared with the related team and please rest assured we do not use stairs as the storage any more. Thank you again for your review and we hope to have another opportunity of welcoming you back so we could make your experience better one. Best Regards, Ayako Koga Guest Experience Manager

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