Kyoto Yura Hotel - MGallery 5 stars

overall, our stay was very exquisite. nothing to complain but the lights on the wall or from the ceiling in the lobby were located so low that i hit my head. when we checked in, the receptionist kept reminding us to watch out for lights but why did you hang them so low - its quite dangerous. my husband almost hit his head, too

I felt welcome at the hotel. The staff was kind and professional. I would specially thank Francesca.

friendly people !

Super service, but the room is small than I have expected, but it's ok for this location.

We did not get an upgrade which was disappointing, despite our having an Accor Platinum membership. The room itself is fairly small with virtually nowhere to put the suitcases. The view from the window was not that inspiring either. Otherwise, we cannot fault the service. Most of the staff spoke good English, always a plus in foreign hotels, and were very polite and accommodating. The dinner was excellent and the chef was able to modify the menu for a vegetarian. Breakfast is also very good and fresh. Hotel is close to a Metro station and the bus route. Overall a satisfactory rather than excellent stay.

4 days in Kyoto and loved exploring the city. The room had everything we needed - water replenished daily, etc. Also the front desk team was fabulous - so beyond helpful and accommodating. One thing that would have made it better - we were looking out at an empty lot, which was disappointing given how many wonderful gardens there are all over the city. Wish they would have told us that in advance!

Everything was excellent from check in to the room through to the bar team.

very nice hotel located centrally for exploring Kyoto. Friendly and helpful staff.

I stayed 3 extraordinary nights with my wife in the Yura - MGallery hotel. Hotel staff was very kind and helpful from the beginning, providing tips for our stay in Kyoto. Location couldn't be better, 3 min walk from Gion, at the other side of Pontocho Street and with Sanjo station entrances at the same street and seconds from the main door. Room service and menu are very good and cocktails prepared in the 1867 bar blew my mind. Congratulations to the barman. Room was superb, huge and comfy bed, quiet and great bathroom and shower. Cleanliness at another level.

The hotel is a small one but the service and staff are excellent. I was extremely happy and the room were very cleaned and comfortable.

Extremely satisfied, hotel with a very nice design, great ambient, and personalized service. Staff very polite and helpful. Problem: size of the room (too small, practically no space in closets).

Great location in the heart of Kyoto walking distance to the market and food outlets The staff were very warm and friend and helpful. This M Gallery is over one year old.The rooms were good size and the bed was very comfortable.

A beautiful, stunning and intimate hotel capturing the essence of japanese minimal culture and design. Perfectly located near Sanjo station and walking distance to Gion district and many temples. We stayed 4 nights during christmas holidays. The hotel is exactly how its pictured and described on the website (thats rare!) Front Desk - Superb staff, welcomed us warmly on a cold winter evening. Hiromi Takagi and others were great everyday. Rooms & Amenities There is so much to love here. Designer rooms, tatami seating, illy espresso pods, comfy pajamas and stunning bathroom. We got two rooms as part of the family offer for 3. Other things we liked were complimentary bikes , umbrellas....etc. 1867 Bar This was our favorite spot to hang out after a long day of activities. Shiho Tanaka and Hajime Yamasaki were brilliant bartenders. Great craft, style and pride in every cocktail they made. My fav was the Old fashion and of course had japanese whisky and sake too. Given this was our first time in Kyoto we were torn between so many choices. But I am glad we went with M Gallery. I highly recommend this design hotel for families with teenagers and couples.

The Kyoto Yura is a wonderful hotel with spacious and very comfortable room and great service. Location is very close to public transport which makes it very easy to go wherever you need. On the edge of Gion, you are a short walk from historical streets.

We stayed at this hotel for three nights. Despite the premium price, we found the room rather cramped, and the breakfast below the standard we would have expected. But our main concern was that, during a fire alarm (the cause of which was not known), we were faced with fire escape staircases seriously obstructed, and at some points almost blocked, by boxes of kitchen supplies, bed linen etc. We made our concerns known to the hotel management, who were very apologetic. But we would advise anyone considering booking this hotel to check that this safety breach has been addressed.