Mercure Albury 4 stars

Customer review rating (ALL Rating) 4.0/5 1,636 reviews

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Description

Hotel extras

  • ALLSAFE Certified.

  • Central location within walking distance to Albury CBD.

  • On-site restaurant, FABRIC, with contemporary fare and a selection of local wines and beers.

  • Access to 24-hour gym and outdoor pool.

  • Airport shuttle available.

Our accommodation(s)

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Hotel location

Mercure Albury

579 Olive Street
2640 ALBURY
Australia

GPS:-36.077909, 146.918134

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FABRIC Restaurant and Bar

Non contractual photo

FABRIC is a favorite venue with both locals and visitors. It offers a contemporary and seasonal menu that is complimented by a selection of local wines or beers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,636 reviews

TripAdvisor Rating  4.0/5  262 reviews

Albury you did not disappoint

TripAdvisor rating 5.0/5

George E TripAdvisor review

Staff are wonderful, and the Location is a short stroll to the CBD. a great place to unwind and relax. defiantly going back to stay. room was spectacular with a view overlooking the city. A great place to visit with your family. Eatery in Albury a lot to choose from.

A little tired and old

Customer review rating 2.5/5

Chris Couples - Confirmed reviews ALL

The rooms were clean and ok but the walls are very thin and we were disturbed most of the night by a person coughing constantly in the room next door. Considering the price and the comparison to other hotels for the same rate it was not up to the stated 4 star rating Carpet is old and dated. Service was ok

Not good enough

Customer review rating 2.0/5

Jeffrey F. Couples - Confirmed reviews ALL

I made the mistake of disturbing the curtains which filled the room with dust - left us both coughing and sneezing. Staff member at reception gave impression that we were interrupting more important duties both at check in and checkout

Dear JEFFREY F., Thank you for taking the time to tell us about your experience at the Mercure Albury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

Well located, nice and quiet room was ok.

Customer review rating 4.0/5

Mandy Families - Confirmed reviews ALL

Only stayed one night, was nice and quiet, bed was comfortable, the plug in the bathroom had a whole in it so couldn’t fill basin with water and accessed the microwave to heat dinner which was located in the guest laundry which was filthy dirty along with the room.

Dear MANDY F., Thank you for taking the time to tell us about your experience at the Mercure Albury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

Great overall

Customer review rating 5.0/5

Michael Solo - Confirmed reviews ALL

Fabulous location first class rooms and very helpful staff

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Other web-users rate our hotel

  • 425 reviews 9.9/10 Location
  • 1,033 reviews 6.7/10 Room
  • 755 reviews 7.8/10 Service
  • 28 reviews 6.3/10 WiFi
  • 422 reviews 6.3/10 Cleanliness
  • 408 reviews 1.9/10 Amenities
  • 203 reviews 4.1/10 Vibe
  • 189 reviews 6.6/10 Breakfast

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