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Premier Village Phu Quoc Resort - Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.5/5 991 reviews

ALLSAFE approved hotel

Premier Village Phu Quoc Resort - Managed by Accor
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+ 23 Services

Hotel extras

  • "Two pristine beaches and stunning views from dusk to dawn "

  • "Secluded hideaway retreat at the southern tip of the island "

  • "215 villas with private swimming pool "

  • "35 min away from Phu Quoc airport "

  • 15 min away from Hon Thom Cable Car

Hotel location

Premier Village Phu Quoc Resort - Managed by Accor

Ong Doi Cape
An Thoi Town
Phu Quoc District
920000 phu quoc
viet nam

Tel: +842973546666

Fax: (+84)2973546667

Check-in from 15h00

Check out up to 12h00

  • By plane

    PHU QUOC INTERNATIONAL AIRPORT At 20km / 12 miles

GPS :10.005315, 104.05185

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • 2 Restaurants
  • 2 Bars
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 215 rooms
    • One room for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 2 floors
  • Languages spoken at the hotel
    • Korean
    • Vietnamese
    • Thai
    • English
    • Chinese Mandarin
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • Phu Quoc International Airport Additional charge
    • PQC Additional charge
  • Parking
    • On site
    • Private
    • Parking with security service
Well-being
  • Outdoor Swimming Pool
    • Outside
    • On site
  • Gym & Fitness
    • On site
Boutiques/shopping
  • Hairdresser/barber
Family
  • Services for children
    • Childrens Club for 6 to 12 years
    • Childrens Club for 3 to 6 years
    • Childrens Club for 0 to 3 years
    • Childrens Club for over 12
    • Childrens Club for 4 to 6 years

Our accommodation(s)

With 217 villas strategically positioned at different heights along the peninsula, each of our five room categories - Island, Hillside, Ocean View, Beachfront, On the Rocks - is a haven of comfort, privacy and relaxation. Varying in location and size, our villas are ensconced in nature with an equally stunning yet unique view. Villas are equipped with a private infinity pool, multiple bedrooms, large, luxurious living rooms, a dining room and a kitchenette.

Our guest reviews for
Premier Village Phu Quoc Resort - Managed by Accor

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

991 reviews

TripAdvisor Rating 5.0/5

900 reviews

Wonderful experience with friends

Customer review rating 4.5/5

Trang N. Friends - 11/10/2021 Confirmed reviews ALL

This is the first time we came to Premier villages and what left in my mind is amazing scenario, good food and well support from staff

Dear Ngoc Hai Trang N., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thuan Nguyen Front Office Manager

Beach is really great!

Customer review rating 5.0/5

Nguyen T. Families - 08/07/2021 Confirmed reviews ALL

Great

Dear Nguyen T., Xin Chao Premier Village Phu Quoc Resort Team would like to thank you and for taking the time to share your review. We are beyond words by your gracious comments about your recent return, your compliments with your over all experience will surely boost our Heartist motivation to strive excellent guest service everyday and i will share to the entire resort team about your great review. Hope to see you return again and again to Premier Village Phu Quoc Resort soon, Safe Travels. Sincerely, Anh H. Nguyen Assistant Front Office Manager

The best beautiful view in P. quoc

Customer review rating 4.5/5

P. H. L. Families - 30/05/2021 Confirmed reviews ALL

What a amazing place Highly recommended this resort for anyone wanna has a great time in P. Quoc. The sightseeing is great, it makes your beautiful day when u wake up and look at the view there. Especially the staffs there are very helpful and friendly. I am very happy with Mr Tam a guest relationship there and Ms Oanh a duty Manager, they always take care our family when we are there, alway ready to support and solve any problem when we ask. Will come back oneday.

Xin Chao P. Hoang L., Thank you for choosing to stay with us at Premier Village P. Quoc Resort. We are glad to hear that you enjoyed your stay and that Mr. Tam and Ms. Oanh was helpful! I will be sure to share your comments with them. I hope you will return should your travels bring you back this way. Sincerely, Anh Nguyen Assistant Front Office Manager

Friendly staff

Customer review rating 4.5/5

Silvia S. Friends - 04/05/2021 Confirmed reviews ALL

This year whatever in which countries not easy to travel. For the Covid-19 I encountered lock town and thanks for help postpone our visiting and always kind response. Weather was nice, we don’t want hangout but stay in resort. It’s really good experience stay there, nice breakfast and wonderful fresh BBQ!

Dear Mei Ting S., Xin chao We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by Accor. We are very happy to know that you had a relaxing stay during long-weekend and that you found the facilities of our property, services at Breakfast and Fire BBQ to your liking. Review like this will surely boost our Heartists to strive more excellent guest experience everyday. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bao An Guest Experience Manager

Excellent Service from team!

Customer review rating 4.5/5

Thuc B. Friends - 27/04/2021 Confirmed reviews ALL

We are back home with the the best memories together with your team during our stay! That place is a must-visit place in life! All staffs are super friendly, they say "Xin Chao" whenever they met us, breakfast are absolutely goods with Vietnamese Cuisine, but I love much are egg benedict and caramel macchiato. Although they are not mention in the menu but when i ask they are ready to serve us.

Dear Duy Thuc B., Xin Chao Thank you very much for taking the time to share your experience and for choosing to stay with us at Premier Village Phu Quoc Resort. We are super happy to receive much positive score from your reviews in many different ways. We are constantly working to improve and your comment will give us a chance to take a deep look and improve a lot in these areas We hope your next visit will be as pleasant as the previous one. Safe travels! Sincerely, Bao An Guest Experience Manager

Wonderful Trip

TripAdvisor rating 5.0/5

qvymom Business - 17/04/2021 TripAdvisor review

This trip I combine with work so I really need a comfortable hotel to be able to relax. Accor Hotel is my choice, and it is a very right choice. It gave me a feeling of comfort, the food at the restaurant was delicious to help me relax, enjoy the rest of the day after hard work.

Dear qvymom, Thank you very much for taking the time to share your experience and for choosing to stay with us at Premier Village Phu Quoc Resort. We are very happy to know that you had a relaxing stay and that you found the facilities and food of our property to your liking. Review like this will surely boost our team to strive more excellent guest experience everyday. Hope to see you return soon Safe travels! Sincerely, Bao An Guest Experience Manager

Wonderful

Customer review rating 4.5/5

Quynh A. Families - 08/04/2021 Confirmed reviews ALL

Good place, nice beach, tasty food.

Dear N. Quynh a., Thank you for taking the time to tell us about your experience at the Premier Village Phu Quoc Resort - Managed by AccorHotels. I am sorry that your experience did not meet your expectations regarding about the pool and breakfast; please allow me to express my sincerest apologies. We also feel regret that you not feel belong to Accor loyalty program, and please share to me in details regarding the loyal experience so we can learn from it and have a better treat for your members. At Accor, we strive to provide a superior service experience for every customer, especially our loyal Silver member; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, it is our hope that you will give us the opportunity to better serve you in the near future and we look forward to welcome you back again. Sincerely, Bao An Guest Experience Manager

Nice but buggy too long wait

Customer review rating 3.5/5

Anonymous Couples - 07/04/2021 Confirmed reviews ALL

My staying is nice, resort is beautiful, but the buggy take too long time to wait, because waiting for buggy, i miss my flight and have to buy another ticket that is very expensive

Dear Minh Khoi N., Thank you for taking the time to tell us about your experience at the Premier Village Phu Quoc Resort - Managed by AccorHotels. We sincerely apologize for the buggy waiting time, we try all our best to meet and accommodate all the request as fast as we can however it is true that we fail as we are overwhelmed with the amount of request we receive especially at peak and rush hours. We have checked the record from call log, that we received and picked up for check out within our standard of waiting time (called at 12:50 and picked up at 13:00), we have settled the bill at 13:08. We strive for personalized experience for each of our guest and we appreciate your review as it provides feedback that we need to re-evaluate guest needs and make necessary adjustments to our services We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bao An Guest Experience Manager

Great stat

Customer review rating 4.5/5

L. T. L. Families - 07/04/2021 Confirmed reviews ALL

Great location, well trained staffs, great breakfast, beautiful house

Dear Thi L. L., Xin Chao We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you for your gracious comments about your recent stay and i will surely share your review to all of us. Comments like this will give us more reason to always give the best guest service with a smile. Hope to see you again soon , Safe travel! Sincerely, Bao An Guest Experience Manager

Amazing Stay

Customer review rating 4.0/5

Huong N. Families - 05/04/2021 Confirmed reviews ALL

The Villa is nice, the rooms are well decorated. Its feels very relaxing to stay.

Dear Tuan Dat H., Xin Chao We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you for your gracious comments about your recent stay and i will surely share your review to all of us. Comments like this will give us more reason to always give the best guest service with a smile. Hope to see you again soon , Safe travel! Sincerely, Bao An Guest Experience Manager

Good experiences

Customer review rating 5.0/5

T. D. N. L. Couples - 31/03/2021 Confirmed reviews ALL

Amazing resort....satisfied when staying here Love all so much We will come back with family and friends

Xin Chao Ngoc L. Premier Village Phu Quoc Resort Team would like to thank you and for taking the time to share your review We are beyond words by your gracious comments about your recent return, your compliments with your over all experience will surely boost our Heartist motivation to strive excellent guest service everyday and i will share to the entire resort team about your great review. Hope to see you return again and again to Premier Village Phu Quoc Resort soon, Sincerely, Bao An Guest Experience Manager

beautiful beach, nice services

Customer review rating 4.5/5

D. K. H. Families - 29/03/2021 Confirmed reviews ALL

Our family had a wonderful vacation at this resort.

Xin Chao D. Kim H., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you for your gracious comments about your recent stay and i will surely share your review to all of us. Comments like this will give us more reason to always give the best guest service with a smile. Hope to see you again soon , Safe travel! Sincerely, Bao An Duty Manager

Exceptional service and stunning resort

Customer review rating 5.0/5

Julie Friends - 23/03/2021 Confirmed reviews ALL

We had the best long weekend in a stunning beachfront villa in Premier Village. From the moment we arrived, we received exceptional service. The manager at reception quickly resolved an issue on check-in with the Agoda booking so we immediately felt cared for and relaxed. We were so lucky to meet Ms Tu as our personal concierge who helped us throughout the whole stay making bookings, answering queries, organising a surprise birthday cake and making our stay so pleasurable. Food and cocktails were delicious in the restaurant and all staff around the resort so friendly, smiley and helpful. We will definitely be back!

Dear Julie Louise W., Xin Chao We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you for your gracious comments about your recent stay and i will surely share your review to all of us. Comments like this will give us more reason to always give the best guest service with a smile. Hope to see you again soon , Safe travel! Sincerely, Bao An Duty Manager

Great stay in Lunar New year holiday!

TripAdvisor rating 5.0/5

dolmindol 16/02/2021 TripAdvisor review

This is my second stay and it was much better than the first stay in last year. First of all, it was great to be upgraded to a beachfront villa, and the services of employees have improved much and foods have improved greatly. In last year their foods were not as good as the other aspects of the resort, but the foods I had during this visit were definitely up to the 5 star level. And it was also good to use resort credit to enjoy foods in reasonable prices. The villa was beautiful and the beach was also the best , but it was a shame that I couldn't do kayaking because of rain. Overall, it was a great time and I hope to stay there again soon.

Dear dolmindol, Xin Chao Premier Village Phu Quoc Resort Team would like to thank you and for taking the time to share your review We are beyond words by your gracious comments about your recent return, your compliments with your over all experience will surely boost our Heartist motivation to strive excellent guest service everyday and i will share to the entire resort team about your great review. Hope to see you return again and again to Premier Village Phu Quoc Resort soon, Safe Travels Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Great villa on the rock

TripAdvisor rating 5.0/5

laurentgenet2021 01/01/2021 TripAdvisor review

Excellent facilities in the villa, great view, good restaurants, buggy transportation generated the usual waiting time - the hotel operations manger and general manager both acted as buggy drivers, well done dedication! - ice cubes to the room proved a challenge, small size pan and cooking kitchenware not in line with the villa accommodation capacity

Dear laurentgenet2021, Xin Chao Thank you for taking the time to tell us about your experience at the Premier Village Phu Quoc Resort - Managed by AccorHotels. We feel great you were able to experience our warm hospitality and that you found the facilities and services of our property to your liking. Will let our Operations Manager and General Manager know about the great review you had written about your recent stay with us. Thank you again and we will be happy to welcome you back again, we hope your next visit will be better and pleasant as the previous one. Safe travels! Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Wonderful Stay hosted by excellent staff members

TripAdvisor rating 5.0/5

QNgNg 20/10/2020 TripAdvisor review

Dan and the team welcome our returning like part of their family. Prestay was excellent & caring, the stay was perfect, post stay was professional. My host Ann did another superb and attentive job to satisfy each member in our group 24/7. She exactly noted all of my preferences in my previous stays and made these even better this time. Pedro and Marine ensured all surprisingly delicious meals for our group. Henry and Jason can be role models for F&B staff. Trinh, Man, Thu @the market were pro and great too. Tinh & Duyen of FO hosted me well w an extremely nice attitude. I wish i could return every week. I would recommend Ann to be the villa host for loyal members. Thank everyone w love!

Dear Ngoc N, Xin Chao Thank you very much for taking the time to share your review in TripAdvisor and for choosing to stay with us again at Premier Village Phu Quoc Resort. We are thrilled by your feedback, we have many shinning and outstanding Heartists and we are happy to hear that they are a big impact for you to have a memorable experience with us. Will be sure to share this with Ann, Chef Pedro, Marine, Henry, Jason, Trinh, Man, Thu, Tinh and Duyen. Your review will surely give a huge confidence to the whole team to strive for more personalize excellent service. Thank you and we cant wait to welcome you back again Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Excellent relax location

TripAdvisor rating 5.0/5

32trant 03/10/2020 TripAdvisor review

Location is separated with nice view. Staff are very friendly and professional. Accomodation is good and clean. Room service is excellent. It is absolutely my favourite choice when I need a relax time in the future.

Xin Chao 32trant, Thank you very much for taking the time to share your experience I am very happy to hear that our Heartist staff took such good care of you and you fond our Resort and services to be your favorite choice too relax. We cant wait and hope to see you return soon! Safe travels. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Premier Village Phu Quoc Resort

good place with terrible service

TripAdvisor rating 1.0/5

levd2020 Friends getaway - 10/01/2020 TripAdvisor review

Travelling 2-3 time per month, staying in hotels at least 60 days per year I'm not a fan of writing review, wrote less than 10 in all my life. Being Accor Platinum member, love their properties and service in Swisshotels and Sofitels I was extremely disappointed by this property. Villas are modern and well build, but everything else related to service is total disaster. Room Service: few times when we call they had to drop a phone as they did not speak english and we was waiting 5-10 minutes to receive call back, had to repeat order numerous times, and the only time they did not mess the order was only last night considering we were ordering room service 2-4 times per day. And everything was extremely slow. Restaurants/Bars: had to wait 10-15 minutes to get English speaking person, sometimes dishes were delivered in 1 hours, order were messed up, on a first night they managed to try to overcharge us more than twice, sometimes they were forgetting what was ordered, bringing our orders to others. Few times, same as to get room service had to contact the person at reception to get what is needed. New Year was organized poorly, so we went Marriott were it was done much better. Beauty Salon: they managed to mess up a hairdress right before New Year. Some stuff was really good and helpful, like Channy for example, but overall very unpleasant experience for all the group. Had to leave hotel early. Never had such a terrible service.

Dear levd2020, Thank you for taking the time to tell us about your experience at the Premier Village Phu Quoc Resort - Managed by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies again for your bad experience. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am sorry that you had to leave earlier and hope you enjoyed the end of your holidays. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manon Boonstoppel Guest Experience Manager

Incredible value for this stunning property

TripAdvisor rating 5.0/5

cdnabroad Couples - 03/01/2020 TripAdvisor review

My partner and I stayed 4 nights at this stunning resort at Christmas. Our hillside villa was in a quiet location of the resort, as we had requested. Everything was kept quite immaculate. The staff were all very friendly. Breakfast was included and the selection was enormous. We ate most dinners at Corallo and were very pleased with the quality of the food. The buggy service was good, although sometimes the app seemed to be a bit slow. We didn't leave the resort, preferring to kick back at the beach and our private pool- amazing!! I agree with some of the other reviews about improving the environmental sustainability, especially around plastic water bottles. Hopefully they are considering how to address this. I would return here in a heartbeat and would highly recommend it.

Dear cdnabroad, What a fantastic review! Thank you for taking the time to write in TripAdvisor about your experience. Such comments give confidence to the team that strive for excellence each day and we will be sure to share across all departments. About our sustainability impact we are in discussion to handle it and replace the plastic bottles :) cdnabroad, thank you for staying at Premier Village Phu Quoc Resort, we all look forward to welcoming you back in the near future. Kind Regards, Manon Boonstoppel Guest Experience Manager

Awesomeness

TripAdvisor rating 5.0/5

mrsteveyangon Family - 26/12/2019 TripAdvisor review

Incredibly relaxing, stunning surroundings and overall great service. The bungalows are beautiful with everything you would need - great additional services, manicure, massage, paddle boarding, gym, sunset rooftop yoga and increble private BBQs. Attentive and efficient staff with great attention to detail for your overall needs. Note, the western beach is better for swimming, also there are no paddle boards/Kyaks on the eastern beach.

Dear mrsteveyangon, What a fantastic review! Thank you for taking the time to write in TripAdvisor about your experience. Such comments give confidence to the team that strive for excellence each day and we will be sure to share across all departments. mrsteveyangon, thank you for staying at Premier Village Phu Quoc Resort, we all look forward to welcoming you back in the near future. Kind Regards Manon Boonstoppel Guest Experience Manager

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