Premier Village Phu Quoc Resort - Managed by AccorHotels 5 stars

Customer review rating 4.5/5 791 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Premier Village Phu Quoc Resort - Managed by AccorHotels
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Hotel extras

  • "Two pristine beaches and stunning views from dusk to dawn "

  • "Secluded hideaway retreat at the southern tip of the island "

  • "217 villas with private swimming pool "

  • "35 min away from Phu Quoc airport "

  • 15 min away from Hon Thom Cable Car

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Beach and water sports
  • Other sports activities
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • Copy/print service availablePaying
Information message

Hotel location

Premier Village Phu Quoc Resort - Managed by AccorHotels

Ong Doi Cape
An Thoi Town
Phu Quoc District
920000
phu quoc
viet nam

Tel: +842973546666

Fax: (+84)2973546667

Check-in from 15h00

Check out up to 12h00

  • By plane

    PHU QUOC INTERNATIONAL AIRPORT At 20km / 12 miles

GPS :10.005315, 104.05185

Our accommodation(s)

Relax at one of our 217 villas stretching across the length of the peninsula. Be it Island Villa, Beachfront Villa, Ocean View Villa or On The Rock Villa, you will have a private swimming pool and ample space for the whole family.

Island Villa with Private Pool

  • Max. number of persons: 7
  • Area: From 340 / 3660 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Hillside Villa with Private Pool

  • Max. number of persons: 7
  • Area: From 340 / 3660 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Ocean View Villa with Private Pool

  • Max. number of persons: 9
  • Area: From 450 / 4844 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Sunset Villa with Private Pool

  • Max. number of persons: 9
  • Area: From 350 / 3767 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Eden Bay Ocean View Villa

  • Max. number of persons: 9
  • Area: From 350 / 3767 sq ft
  • Views: Panorama view, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Beachfront Villa with Private Pool

  • Max. number of persons: 7
  • Area: From 350 / 3767 sq ft
  • Views: Ocean/Sea view, On Beach *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Beachfront Villa 2 Bedrooms with Private Pool

  • Max. number of persons: 6
  • Area: From 300 / 3229 sq ft
  • Views: On Beach, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Eden Bay On the Rock Villa

  • Max. number of persons: 9
  • Area: From 450 / 4844 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

On the Rock Villa with Private Pool

  • Max. number of persons: 9
  • Area: From 622 / 6695 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Villa

  • Max. number of persons: 9
  • Area: From 450 / 4844 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Luxury Villa

  • Max. number of persons: 9
  • Area: From 620 / 6674 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Villas

Our restaurants and bars

CORALLO

Type of cuisine: Mediterranean

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE MARKET

Type of cuisine: International

The Market is a restaurant with a casual ambience. It offers a sumptuous buffet as well as a la carte dining options including all time local favourites. Indoor and outdoor dining is available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Deli Shop

Non contractual photo

Deli bakery with lots of pastry and special bread everyday. Chef's daily selection of pastry, bakery, sandwiches and beverages. It's quick and efficient so you just need to grab and go.

POOL BAR

Non contractual photo

Take a plunge in the scenic swimming pool and beat the heat and relax at our pool bar. Pool Bar offers variety of alcoholic and non alcoholic beverages in the vibrant and cool atmosphere. Our Pool Bar is perfect place for your pool parties.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Premier Village Phu Quoc Resort - Managed by AccorHotels

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

791 reviews

tripadvisor

TripAdvisor Rating 5.0/5

817 reviews

beautiful stay

Customer review rating 4.5/5

Thien K. Families - 30/11/2020 Confirmed reviews ALL

We stayed here fr 16 Nov to 17. Only one night but we feel very impresive . And then, we have come back again àfter 3 days. We love Premier village with nice staff, nice breakfast and very beautiful resort. We will come here again when return PQ. Love you all , Premier Village .

Dear Hoa Quynh P., Xin Chao Thank you very much for taking the time to share your experience and for choosing to stay with us at Premier Village Phu Quoc Resort. We are very happy to hear that you had a fantastic stay and you found the property to your liking. We will also share your commends to our Heartists Ms. Duyen and Son Hope to see you return soon at Premier Village Phu Quoc Resort, Safe travels! Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Good stay

Customer review rating 4.5/5

Anna Families - 26/11/2020 Confirmed reviews ALL

Beautiful beach and view. Large, clean and great villa with full of accommodations. Staffs were really nice, supportive and friendly. Food was not delicious, Phu Quoc Ray chicken and cheese pizza were too salty. Buffet menu has variety in food but not really good. Resort located far away from center and visitting areas, it took lots of time to get there.

Dear Bao Anh H., Xin Chao Thank you for providing insight on your recent experience at Premier Village Phu Quoc Resort We regret to know that we were not able to provide you with quality food you expected and you preferred. We are taking your recommendation into consideration, we look for reviews to provide insights, so we certainly appreciate your feedback and rest assured this will be shared with our team especially to our Kitchen. We hope to see you again soon, Safe travel! Sincerely, Ms. Jubanny Ariola Guest Experience Manager

spacious room perfect for family trips

Customer review rating 4.5/5

Jm C. Families - 25/11/2020 Confirmed reviews ALL

It was great stay overall. I was assigned with personal assistant, Channy. She was greatly helpful through out the stay. A couple of things that could be improved; 1) air-conditioning in the villa : when we entered the villa we could smell some mold and it continued to smell till the end of the stay. I think filter in the A/C needs to be regularly cleaned and sanitized. 2) Room service : Room service food were delivered in disposable plates and containers which we don't normally expect when we stay at 5-star accommodation, 3) Explanation about use of pre-paid voucher : staff at the reception should be trained better. I bought 7mil VND voucher and had about 400,000 vnd left when I check out I asked the receptionist at the lobby to keep it on my account as I was planning to come back, she didn't say anything but it turns out the remaining money is only valid per stay, thus the 400,000vnd is expired as I left the resort.

Dear Jungmyung C., Xin Chao Premier Village Phu quoc Team would like to thank you for your recent review. We are pleased to know you enjoyed and had a wonderful stay with us and will let our Heartist Channy know that she contributed to your enjoyment. We really appreciate you sharing to us points to improve from your past experience as comments like yours will give us room to improve on our guest service. I had inform concern department with regards to the mold smell in the villa and our room service concept is a door to door delivery "Ready to Eat" serve in eco friendly paper boxes with flexibility to dine wherever you want like bed, beach or balcony also not to attract unwanted visitors as it is easy to dispose. Thank you for being our loyalty member, for sharing your experience and i would like to credit back the 400k resort credit balance that you had left before for your next visit to us, i apologize for the misinformation as it was not explained properly, in the future when you plan to book again kindly mention or show this email. We will be happy to welcome you back again, we hope your next visit will be better and pleasant as the previous one. Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Friendly

Customer review rating 4.5/5

Dat Families - 21/11/2020 Confirmed reviews ALL

Super friendly.

Dear Tan Thanh T., Xin Chao Thank you for choosing to stay with us at Premier Village Phu Quoc Resort. We are glad to hear that you enjoyed your stay and that the whole team are being friendly is one of the reason for you to have a pleasant stay and I will be sure to share your comments with them. I hope you will return should your travels bring you back this way. Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Everything perfect !

Customer review rating 4.5/5

Anonymous Families - 10/11/2020 Confirmed reviews ALL

Everything perfect!

Xin Chao Thi Thuy Dung T., Thank you very much for taking the time to share your experience and for choosing to stay with us at Premier Village Phu Quoc Resort. We are very happy to know that you had a fantastic stay and you found the facilities, services, amenities and especially our hospitality to be perfect just like your entire stay. Hope to see you return soon at Premier Village Phu Quoc Resort Safe travels! Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Good stay

Customer review rating 4.5/5

Bao T. N. Friends - 03/11/2020 Confirmed reviews ALL

Friendly staff!

Dear Trang Bao N., We very much appreciate your comments regarding your stay at Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback. We are happy to know that you find our hospitality to your preference. Will share your comments with our team and i am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Jubanny Ariola Guest Experience Manager

good

Customer review rating 4.5/5

Canh Families - 02/11/2020 Confirmed reviews ALL

very good

Dear Canh The N., Thank you for your recent stay here at Premier Village Phu Quoc Resort! So glad you were able to experience our warm hospitality and we look forward to seeing you soon. Thank you for your Loyalty! Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Short but memorable visit

Customer review rating 4.5/5

Khanh Couples - 28/10/2020 Confirmed reviews ALL

We had a very short stay at Premier Village Phu Quoc to celebrate our 9th anniversary and it was a beautiful stay with many fondling memories. It has been a hard year for the hospitality industry but we were amazed that everything at the resort from the facility to the personalized services were maintained at the top notch. From the moment we stepped in to the resort to the time we had to departed, we felt very much welcome by the warm touch of all the staffs and sunken ourselves in the immerse beauty of the resort. We would like to give our thanks to everyone at the resort for giving us such a magical time and to Ms. Channy for her attentive care to ensure us a beautiful memory at Premier Village Phu Quoc.

Dear Khanh Vinh Quang T., Thank you very much for taking the time to share your experience and for choosing to stay with us at Premier Village Phu Quoc Resort to celebrate your 9th Wedding Anniversary We are very happy to hear that you had a fantastic stay and you found the facilities, services, amenities of the property to your liking especially our warm hospitaly and i will extend to the whole team also to Ms. Channy the great review we receive from you. Thank you for being our loyalty member and hope to see you return soon at Premier Village Phu Quoc Resort Safe travels! Sincerely, Ms. Jubanny Ariola Guest Experience Manager
Customer review rating 4.5/5

De Families - 27/10/2020 Confirmed reviews ALL

Nice trip

Dear Ngoc De T., Premier Village Phu quoc Team would like to thank you for your recent review. We are pleased to know you enjoyed your stay and will let our Heartist Ms. Xuan know that she contributed to your enjoyment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Well location for vacation

Customer review rating 4.5/5

N. M. H. Families - 20/10/2020 Confirmed reviews ALL

My family was very excited when we see the resort overview. It is an amazing view when we compare with a lot of resorts we traveled to in the past. Your staffs are always nice and helpful.

Dear Manh H. N., We very much appreciate your comments regarding your stay at Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback from our guest. I will share your comments regarding the swimming pool floaters, Breakfast Buffet spread and buggy service with the respective department. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Jubanny Ariola Guest Experience Manager

IT SHOULD BE GREAT IF....

Customer review rating 4.5/5

Mark Families - 20/10/2020 Confirmed reviews ALL

- Phone in the living room is not work - so it's hard to communicate , especially we stay in a far away villa. - Electric plug in Master bedroom is not work , make us uncomfortable

Dear Hoa Ngoc H., Thank you for your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. We are sorry we are unable to provide you with quality of amenities and services you deserved during your recent stay. We apologize for the malfunctioning of the phone and electric plug in your villa and have reported your concerns to our maintenance team to check and to avoid future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Good stay

Customer review rating 4.5/5

Chau A. N. Families - 20/10/2020 Confirmed reviews ALL

I really like the place , however had some problems with the trip from the airport to the villas (had to wait for quite a while for transport) and I cannot visit some of the place there because it is under construction and staff won’t let me in.

Dear Chau Anh N., We very much appreciate your comments regarding your stay at Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive feedback from our guest. I apologize if it took some time to bring you to your villa upon check in it may due to the bad weather that can affect our buggy service also one of our priority is the guest safety so we don't allow for our guest to visit or go near any site that is under construction and rest assured i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Wonderful Stay hosted by excellent staff members

TripAdvisor rating 5.0/5

QNgNg 20/10/2020 TripAdvisor review

Dan and the team welcome our returning like part of their family. Prestay was excellent & caring, the stay was perfect, post stay was professional. My host Ann did another superb and attentive job to satisfy each member in our group 24/7. She exactly noted all of my preferences in my previous stays and made these even better this time. Pedro and Marine ensured all surprisingly delicious meals for our group. Henry and Jason can be role models for F&B staff. Trinh, Man, Thu @the market were pro and great too. Tinh & Duyen of FO hosted me well w an extremely nice attitude. I wish i could return every week. I would recommend Ann to be the villa host for loyal members. Thank everyone w love!

Dear Ngoc N, Xin Chao Thank you very much for taking the time to share your review in TripAdvisor and for choosing to stay with us again at Premier Village Phu Quoc Resort. We are thrilled by your feedback, we have many shinning and outstanding Heartists and we are happy to hear that they are a big impact for you to have a memorable experience with us. Will be sure to share this with Ann, Chef Pedro, Marine, Henry, Jason, Trinh, Man, Thu, Tinh and Duyen. Your review will surely give a huge confidence to the whole team to strive for more personalize excellent service. Thank you and we cant wait to welcome you back again Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Nice surroundings with kind staffs, but serious odd smell in the villa

Customer review rating 4.5/5

Andrew Y. Families - 17/10/2020 Confirmed reviews ALL

Overall service, surroundings were great. However, the only one and the most impactful thing for above score was the serious bad smell in the villa, especially from the ground floor (Villa#229).

Dear Yongseok Y., Thank Y. for taking the time to tell us about your experience at the Premier Village Phu Quoc Resort - Managed by AccorHotels. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures and the said issues had been addressed to the respective department to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that Y. will give us the opportunity to better serve Y. in the near future. Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Very well location

Customer review rating 4.5/5

Anonymous Families - 06/10/2020 Confirmed reviews ALL

I stay at 607 , that quite ‘s far to the beach but on top ò view. So i can see whole wiew, such as a beautyfull view i ever seen.

Xin Chao Thi Thuy H., Thank you for staying here with us at Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback. We are glad that you really enjoy your villa specially the view however we regret we were not able to provide you with the types of food that you expected, your comments will help us improve in this area, also our Housekeeping team are well informed accordingly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Premier Village Phu Quoc Resort

Excellent relax location

TripAdvisor rating 5.0/5

32trant 03/10/2020 TripAdvisor review

Location is separated with nice view. Staff are very friendly and professional. Accomodation is good and clean. Room service is excellent. It is absolutely my favourite choice when I need a relax time in the future.

Xin Chao 32trant, Thank you very much for taking the time to share your experience I am very happy to hear that our Heartist staff took such good care of you and you fond our Resort and services to be your favorite choice too relax. We cant wait and hope to see you return soon! Safe travels. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Premier Village Phu Quoc Resort

Gorgeous resort, excellent service

Customer review rating 4.5/5

Cat T. N. Couples - 29/09/2020 Confirmed reviews ALL

Great service, friendly warm staff and beautiful location. Villas have all modern amenities while still feeling immersed in nature and secluded.

Xin Chao Thao Hung N., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you very much for taking the time to share your experience. I am very happy to hear that Channy and the team took such good care of you and the pillow amenities that you mentioned had been addressed accordingly . Thank you for your loyalty as our Gold member and hope to see you return soon! Safe travels Sincerely, Ms. Jubanny Ariola Guest Experience Manager Premier Village Phu Quoc Resort

Excellent service

Customer review rating 4.5/5

Tung Families - 23/09/2020 Confirmed reviews ALL

What made me satisfied most is staff attitude Extremely friendly, caring and helpful from the buggy service, spa, sport ... every single person The reason why I rate 8 not 10 1. To be honest, I don’t like the location of villa 221. Although it’s convenient to reach pool or restaurant, the location is not so private. I have no chance to make amendment cause the room was prepared before 2. The Vietnamese menu is boring. Thats why my family only can take 1 meal inside the resort

Xin Chao Thanh Tung P., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with the entire team. I am sure that this feedback will give them joy knowing you had enjoy your stay and i had addressed the said points. Thank you for being a loyalty member and for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Premier Village Phu Quoc Resort

The most beautiful location I've ever seen

Customer review rating 4.5/5

An P. T. Families - 23/09/2020 Confirmed reviews ALL

I visited this place when Covid 19 is still impact to tourism so some service/hotel is not available and breakfast menu is not plentiful as usual. But I was so impressed by the location, it might be the most beautiful place I've ever seen. Staff is very friendly, helpful and the villa is fully furnished, especially in kitchen so my family felt like home staying here. Thank you for the beautiful time we have had and hope to see you again soon.

Xin Chao T. An P., Thank you for choosing to stay with us at this unprecedented times. I am glad to hear that you enjoyed your stay and that our Heartist was helpful and the property to your liking. I will be sure to share your comments with them and I hope you will return should your travels bring you back this way. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Premier Village Phu Quoc Resort

Well facilities but far away the center location-

Customer review rating 4.5/5

Lan Families - 16/09/2020 Confirmed reviews ALL

Breakfast was terrible, too oil without any taste. Our family can't eat anything in the morning. However the facilities was amazing with private pool, we did have a great time together

Xin Chao Xuan Lan T., Thank you for taking the time to let us know your review. We're very sorry you've experienced undesirable stay and level of customer service with us, it is not our out most intention. The problems you mentioned with our Heartist and breakfast have been addressed accordingly. We appreciate you alerting us to this issue and we hope you will give us a second chance when you return. Thank you again for sharing your experience, and we hope to see you again. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Premier Village Phu Quoc Resort

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