Mercure Bournemouth Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 1,140 reviews

Hotel extras

  • Close to Bournemouth Pier and train station

  • High-speed Wi-Fi in every room

  • Peaceful spa and wellbeing facilities

  • State-of-the-art gym with Keiser equipment

  • Home to The Green Room restaurant and The Kraken cocktail bar

ALLSAFE approved hotel

Hotel location

Mercure Bournemouth Hotel

Meyrick Road, East Cliff
United Kingdom

GPS:50.71957, -1.86526

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


The Green Room Brasserie offers exquisite dining, with locally sourced produce and a curated menu of classics alongside contemporary dishes and plant based foods

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,140 reviews

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Sajas, on reception , was extremely helpful and went above and beyond for my parents

Mixed experience

Customer review rating 3.0/5

Sharon H. Business - Confirmed reviews ALL

The hotel was conveniently located in Bournemouth and the public areas were in good repair, however the room itself, although functional and with a very comfortable bed,, was basic and felt worn. The bathroom was in need of an update. The lights on the shaving mirror were not working. Better soundproofing between the rooms would have been useful given that the people in the room next to ours were having a loud discussion at 1.30 am which hampered my sleep.

The staff were friendly and helpful

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Our stay was a Positive experience, staff worked incredibly hard and did everything they could although they were sometimes in short supply

Good locations, a few things to be improved

Customer review rating 4.0/5

Sven Business - Confirmed reviews ALL

The hotel has a good location, close to the cliffs and access to the beach. It is a good place to start for exploring Bournemouth. I didn't have dinner or breakfast, but the chicken sandwich for lunch was good. The staff was friendly and attentive. I was disappointed by the gym, that was hugely oversold on the website. No treadmill and the step machine and rowing machine lacked power. The pool was nice and the sauna as well.

Great Location

Customer review rating 3.0/5

Jimmy L. Business - Confirmed reviews ALL

Hotel is nice, rooms are clean but I stayed on the 4th floor and the water pressure was awful in the shower. Good sized TV, HD Channels which was good safe was broken though in my room so couldn't use it. Had my evening meal at the hotel on both nights, the food was excellent! Could do with better selection of beers at the bar. I was travelling with work so didn't get chance to use the gym or spa. The worst part of the stay was the noise at night, there's a floor above the 4th floor, I'm not sure who's up there but there was wailing, or singing or praying most of the evening and on the second night it started at about 11:20pm until about 12:30am. Then I was woken by a loud tv at about 3:50 am coming from above. Really disappointing and led to a terrible nights sleep. There are a lot of rooms in the hotel and at peak times I'm sure it can't cope with the number of parking spaces available, luckily it was quiet so I got parked each evening. Location is great though, very close to the beach and only a 5 minute walk to the pier and all the amenities. I'd stay here again for business as the price was pretty good and the food was good but I'd ask for a lower floor next time to hopefully get better water pressure.

Other web-users rate our hotel

  • 734 reviews 8.5/10 Location
  • 1,516 reviews 5.1/10 Room
  • 1,244 reviews 7.1/10 Service
  • 28 reviews 3.7/10 WiFi
  • 618 reviews 3.8/10 Cleanliness
  • 502 reviews 6.9/10 Breakfast
  • 335 reviews 3.9/10 Wellness Area
  • 280 reviews 3.5/10 Pool

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