Ibis Styles Palermo Cristal

Customer review rating (ALL Rating) 4.1/5 272 reviews

Ibis Styles Palermo Cristal - Image 1
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Hotel extras

  • Ideal for discovering the historic center of Palermo

  • Excellent Sicilian food and wine at Cristal Bistrot, open for dinner

  • Starting point to explore western Sicily

  • Comfortable meeting rooms for meetings and coworking

  • Free WiFi throughout the property and web corner

Our accommodation(s)

Hotel location

Ibis Styles Palermo Cristal

Via Roma 477 A

GPS:38.124509, 13.35949

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park


At Cristal Restaurant we have chosen a selection of dishes inspired by the local Mediterranean tradition with ingredients at KM0. We also await you in our lounge for a drink, an aperitif or a light lunch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  272 reviews

TripAdvisor Rating  3.5/5  878 reviews

Warm Welcomes and Prime Comfort at Ibis Styles Palermo Cristal

TripAdvisor rating 5.0/5

gopiikrishna TripAdvisor review

We had a delightful stay at the Ibis Styles Palermo Cristal during our visit to Palermo. All the front office and service staff were exceptionally receptive and cordial, always eager to help us in every aspect and treating us like family. The hotel was also generous enough to provide us with an early check-in, which was helpful after our long haul journey from India. Our room could comfortably accommodate our family of three and was kept neat and tidy. The breakfast was delicious, offering a variety of items with more of an English than Italian flair. Located in a prime spot, the hotel made commuting to various places easy, with plenty of local food and shopping options nearby. Additionally, the hotel has a group of trusted drivers available for airport transfers and local travel assistance. As we were checking out early in the morning to return to our home country, the front desk staff touched our hearts by offering to pack our breakfast in a special box. Than you very much, Ibis Styles Palermo Cristal; we would definitely come again if we return to Palermo.

Not what we were expecting.

TripAdvisor rating 3.0/5

Anita G TripAdvisor review

The photos did not reflect the true rooms. We had dinner on the 7th floor, the views were spectacular but the food was average. The best part of this hotel is the proximity to the Port and the staff, who provided wonderful service and were extremely helpful.

Good location

Customer review rating 4.0/5

Donny Solo - Confirmed reviews ALL

Pleasant stay. Friendly staff. Well positioned hotel in Via Roma.

Well located, but noisy, scruffy and overpriced rooms

TripAdvisor rating 3.0/5

highlandbride Solo travel - TripAdvisor review

This is a well-located adequate but is very overpriced for the quality delivered experience. Pluses: the front desk staff is very helpful-the staff double as bartenders so you can get a beer, wine or cocktail anytime. The hotel rooms have a lot of light fixtures, bedside reading lights that can be switched off while in bed, and the windows are pretty soundproofed. Ample towels with big oversized bath towels that are in good condition. The safe in the wardrobe closet is small-wallets and phones fit but not big enough for a laptop computer. There is also an empty mini-fridge and a hot water kettle and tea bags in the room. Minuses: The style of the lobby is nothing like the spartan rooms upstairs-the rooms are compact, with dated and scuffed up walls and furnishings. The faux wood floor had sections missing. The shower in the bathroom is tiny and has a slippery floor-you need to be thin and nimble to use it. The hallway corridors are tiled so you hear every footstep and conversation. Sunday morning are the worst. Elevators are claustrophobic and tiny-pretty on par for Italy. The buffet breakfast is in a dreary basement room and is low quality too-avoid the hot items scrambled eggs are cooked to dry and crumbly, bacon is mostly fat and the wurst-style sausages are withered and dry. The cold items are ok-stick to cornetto, pastries, yogurts and fruit. The sliced ham and cheese are straight out of the grocery store. Make your own coffee using the self-service machines. Or go elsewhere-there are plenty of cafes in the area. If I had paid 50% of the room price it would be a fair price/value exchange.

Great location!

Customer review rating 4.5/5

Pam U. Couples - Confirmed reviews ALL

Great value for the price, staff was kind and courtesy easy check and check out. Room large clean updated and bed comfortable, Great selection for breakfast. Would definitely stay again.

Dear Pamela P., We very much appreciate your comments regarding your stay at the ibis Styles Palermo Cristal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 482 reviews 9.2/10 Location
  • 485 reviews 5.7/10 Room
  • 422 reviews 9.2/10 Service
  • 11 reviews 7.5/10 WiFi
  • 392 reviews 8.7/10 Breakfast
  • 261 reviews 5.1/10 Comfort
  • 164 reviews 6.5/10 Cleanliness
  • 144 reviews 2.2/10 Vibe

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