Grand Mercure Recife Boa Viagem 5 stars

Customer review rating (ALL Rating) 4.0/5 4,170 reviews

Grand Mercure Recife Boa Viagem - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Hotel in Boa Viagem with pool and gym

  • Covered and outdoor valet parking (at additional cost).

  • Children aged 7 and under stay free of charge

  • Hotel on the city's main avenue, which runs along the whole waterfront

  • 10 minutes by car to Recife Airport - Guararapes

Our accommodation(s)

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Hotel location

Grand Mercure Recife Boa Viagem

Avenida Boa Viagem, 4070
51021100 RECIFE
Brazil

GPS:-8.12484, -34.89745

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

MANGABEIRAS

Non contractual photo

The Mangabeiras restaurant has a stylish and minimalist décor and specializes in a blend of contemporary international cuisine and regional gastronomy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,170 reviews

TripAdvisor Rating  4.0/5  2,296 reviews

great hotel, incompetent desk staff

Customer review rating 2.5/5

Withheld B. Y. C. F. I. O. Business - Confirmed reviews ALL

wonderful hotel, no complaints about the room, but you need to improve check in and ESPECIALLY check o. procedures --- SLOW and incompetent

Good Pictures, Iffy Room

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Broken elevators, flies in room, lizards in room, broken AC. good food

Incompetence like you’ve never seen before

TripAdvisor rating 1.0/5

124i-e3244320 Business - TripAdvisor review

The most incompetent desk staff I’ve ever encountered. Beyond inept. - unable to process an invoice - unable to correct the expenses in error - unable to add my address to the bill - all of this over a 30 minute wait My advice: avoid unless someone else will go through the agony of paying your bill at check out

Bramissimo

Customer review rating 5.0/5

Roman S. Friends - Confirmed reviews ALL

Perfect service.

Dear Yanick Christian S., Thank you for taking the time to tell us about your experience at the Grand Mercure Recife Boa Viagem. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Soares - Front Desk Service

Very poor quality for a grand mercure

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Service ok. Food mediocre. Room, reception etc really far from any grand mercure I have stayed at. Will certainly not come back. Aware renovation plans are ongoing, but way way too late.

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Other web-users rate our hotel

  • 1,142 reviews 9.5/10 Location
  • 2,840 reviews 5.3/10 Room
  • 2,088 reviews 7.9/10 Service
  • 65 reviews 4.3/10 WiFi
  • 1,304 reviews 9/10 Breakfast
  • 1,177 reviews 4.8/10 Comfort
  • 1,102 reviews 2.5/10 Vibe
  • 920 reviews 3.3/10 Cleanliness

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