Grand Mercure Recife Boa Viagem 5 stars

Customer review rating (ALL Rating) 4.0/5 4,411 reviews

Grand Mercure Recife Boa Viagem - Image 1
Grand Mercure Recife Boa Viagem - Image 2
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ALLSAFE approved hotel

Hotel extras

  • Hotel in Boa Viagem with pool and gym

  • Covered and outdoor valet parking (at additional cost).

  • Children aged 7 and under stay free of charge

  • Hotel on the city's main avenue, which runs along the whole waterfront

  • 10 minutes by car to Recife Airport - Guararapes

Our accommodation(s)

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Hotel location

Grand Mercure Recife Boa Viagem

Avenida Boa Viagem, 4070
51021100 RECIFE

GPS:-8.125283, -34.897152

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


Non contractual photo

The Mangabeiras restaurant has a stylish and minimalist décor and specializes in a blend of contemporary international cuisine and regional gastronomy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,411 reviews

TripAdvisor Rating  4.0/5  2,275 reviews

Certificate of excellence 2022

Boa estadia

Customer review rating 5.0/5

Raphael Couples - Confirmed reviews ALL

Excelente hotel

Terrible acoustic and customer service

Customer review rating 0.5/5

Fernando Families - Confirmed reviews ALL

The hotel staff allowed a party to happen until 3am despite all the complaints made. My room was right above the pool area, where the party had loud music and people screaming until 3am. I asked to talk to the manager and requested a refund and was completely ignored

Excelent rooms, great staff

Customer review rating 4.0/5

Carlos Business - Confirmed reviews ALL

I had stayed in the hotel before, and the rooms are now a lot better (top floors) as the hotel is still under renovations. Staff is very friendly and helpful, and location is great. What I think needs improvement is the room cleaning services. I stayed for almost a week and there was no day I did not have to call the front desk to ask for towels, for a hair drier, etc. Room was always clean, but mostly towels were a bit of a hassle.

Bad stay

Customer review rating 1.0/5

Charles Families - Confirmed reviews ALL

The room they put us in was not the one on the photos Window was broken Bathroom didn’t have the shower door so was always a mess The mirror in the bathroom was broken The light in the room was broken They put two mattresses together The safe was broken Mold in the bathroom They did not refund our money Breakfast was good

Not that great

TripAdvisor rating 2.0/5

jessica B Families - TripAdvisor review

We tried to check in from website as it stated we could but was not able to. When we checked in the concierge was rude when I inquired why. It seemed like nobody even checked our room before we entered. Because the shower door was missing and water was flooding into the bathroom. Cob webs and spider on mirror in bathroom, also mold. Our room window was broken and we could hear all of the traffic and noise from the street. The lights were broken and when I mentioned all of these problems to the front desk all they did was fix the light. Finally after bringing to attention the third time on the second day middle of the night they finally moved us out of the room. Into a room that looked like the photos of the room we thought we booked……. The only reason I give two stars is because of the view, and the breakfast we had every day was delicious. They were not receptive about our unpleasant stay, we will not go back or recommend to our friends or family.

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Other web-users rate our hotel

  • 1,183 reviews 9.4/10 Location
  • 2,761 reviews 5.7/10 Room
  • 2,035 reviews 8.4/10 Service
  • 53 reviews 5/10 WiFi
  • 1,310 reviews 8.8/10 Breakfast
  • 1,141 reviews 5.1/10 Comfort
  • 1,058 reviews 2.8/10 Vibe
  • 902 reviews 3.9/10 Cleanliness

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