I had a very nice stay at the Hotel Filipo II. The staff was very nice, helpful and flexible. The hotel is nice and comfortable, but the real plus is the view and the sea just down a small path. The place is beautiful and would really consider spending another week end there.

Just as a suggestion, improve your food a bit. It was just mediocre.

Staff is very kind and accommodating.

So relaxing. Room was very clean simple but with lots of storage. We were in the Panoramic Suite. The design is great with the bathroom between the 2 sleeping areas. Great breakfast , idyllic pier to swim from and best of all the receptionist s.

loved the location, overall hotel look, the great view and the rooms, both in terms of comfort and view. the staff at the front desk very accomodating and pleasant. the only disappointments were the breakfast, very poor selection, quality and poor poor staff there, and also the beach/ dock, which is too small and poorly run by the boy who is too young, inexperienced and distracted to pay attention to keep the situation under control

We had a three nights stay and were disappointed that the bathroom was really old and not properly cleaned . A small kitchenette was attached to our room and the utensils in the kitchen were to few and not fresh. It is not really correct to say that this is a four star hotel.

The Mercure is well hidden with no Mercure signage on the main road so we missed it the first time we passed. It was once very elegant but now seems to be feeling it's age - but still comfortable. Staff were excellent as was the breakfast. We would have liked to try the restaurant but whilst there was a menu on display, it did not include prices for some reason. But there are other dining options nearby.

We enjoyed the friendliness of all staff. The effort to help us enjoy our stay and appreciate the local area. We received help with travel from Hotel to other areas along the way. The breakfast was so great. The terrace is inviting and many breakfast choices.

From the first minute, the staff were wonderfully helpful, and were a pleasure to deal with. Everything in the room worked fine. The staff kindly found a solution for my electric car, which I was able to charge up overnight. In fact, this is something which all your hotels would be wise to make available. Most hotels do not realize that you don't need any special charging point (like Tesla have installed everywhere, and which are expensive). All you need is to make available a few normal domestic external power outlets; with that, guests staying at the hotel can top up their cars overnight. It's slow but overnight is sufficient. For example, the cost of putting 30kWh into a car, at normal domestic tarifs, is only about 5 Euros! Mine didn't even need that much. Anyway, the hotel found a solution for me, and I am very grateful.

We loved our stay - the staff was soooooo very attentive and helpful.

I was most impressed with the service I received. The staff went over and above to making my stay pleasant, including a late check-out, making me a sandwich after the kitchen was closed (which they did not charge me for), and not charging us for the soft drinks in the mini bar. The hotel itself is what you would expect from a Mercure hotel, which is very simple but clean and efficient (though Sky channels was a very nice touch). I would definitely recommend it.

Clean and bright blue sea, beautiful landscape and green nature around

We thought the staff went out of their way to make us comfortable in our spacious room, well fed at breakfast, and helpful with planning our activities in the area. The hotel is in a beautiful setting with wonderful views

I expected more

We loved the location, the staff were friendly and helpful and our room was spacious with the most beatiful view. Porto Santo Stefano was a wonderful place to relax and unwind.