Grand Mercure SP Itaim Bibi 5 stars

Customer review rating (ALL Rating) 4.4/5 910 reviews

Best price
guarantee
Grand Mercure SP Itaim Bibi - Image 1
Grand Mercure SP Itaim Bibi - Image 2
Grand Mercure SP Itaim Bibi - Image 3
Grand Mercure SP Itaim Bibi - Image 4
Rua Tenente Negrao, 200, Itaim Bibi, 04530030 SÃO PAULO, Brazil

Description

Hotel extras

  • Relaxation area with heated pool, pool bar, sauna and gym.

  • A space for corporate and social events with capacity for up to 210 people

  • Ideal for families! Picnic area and tents for children for your stay

  • Instagrammable art gallery in hotel lobby

  • Close to major hospitals (Rede D'or, Sancta Maggiore, and Sírio-Libânes)

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Grand Mercure SP Itaim Bibi

Rua Tenente Negrao, 200, Itaim Bibi
04530030 SÃO PAULO
Brazil

GPS:-23.58477, -46.67274

Telephone
Fax +55 11 3054-7504

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

itaIN Restaurant

ItaIN breathes dynamism with an aura of modernity, offering comfortable modular spaces overlooking the garden. The restaurant serves contemporary cuisine, reinforcing the Brazilian essence of the brand.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  910 reviews

TripAdvisor Rating  4.5/5  2,647 reviews

Certificate of excellence 2024

Amazing Staff - Special Effort

Customer review rating 4.5/5

Rob C. Couples - Confirmed reviews ALL

This was a brief stop at the start of our Honeymoon and the staff were just amazing, going the extra mile to make us feel special. Thought it was great. Only thing I would say is that you should invest in a roof top bar, it has such awesome views it would be the best way to utilise the space.

Dear Mr. and Mrs. C., Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a special experience at the start of your honeymoon and that our staff made you feel so welcome. We truly appreciate your suggestion about a rooftop bar – it's an idea we're definitely going to consider, as the views are indeed stunning. We hope you enjoyed the rest of your honeymoon and look forward to welcoming you back in the future! Warm Regards, Flavia Constantino - Guest Relations

Amazing Staff - Great Hotel

TripAdvisor rating 5.0/5

robclifton TripAdvisor review

Great location and made a special effort at the start of our honeymoon. the staff were super attentive and friendly, I mentioned it was the start of our honeymoon and they were amazing, upgrading our room and putting in a bottle of champagne. It was only a stop over for us, but still was great. Highly recommend. Only thing I'd mention, is that they are missing a trick not putting a bar on the roof.

Thank you so much for sharing your experience with us! We’re thrilled to hear that your stay with us was special, especially at the start of your honeymoon. We're so glad we could make your stay memorable with the room upgrade and the bottle of champagne. We truly appreciate your kind words about our staff, as their attentiveness and friendliness are key to providing the best service possible. We also appreciate your suggestion regarding a rooftop bar. We always value our guests' feedback and will certainly take that into consideration for future improvements. We hope your next stay with us will be just as wonderful, and we look forward to welcoming you again soon! Best regards,

good stay, nice staff, spacious rooms

Customer review rating 5.0/5

Margaret R. Couples - Confirmed reviews ALL

Staff was very nice and helpful. Really liked the candy left in my room upon checkin. The room was nice and spacious and I loved the shower. Breakfast was very good and the people working the breakfast room were very nice and helpful. I was able to store my luggage after checlout which was appreciated. Location was safe and convenient.

Dear Margaret, Thank you so much for your feedback! It was a pleasure to have you in our Brazilian Home! We are happy to hear that you had such a great experience with us and we look forward to be able to welcome you again in the future! Sincerely, Flavia Constantino - Guest Relations

Boa estadia

Customer review rating 4.5/5

Felipe Couples - Confirmed reviews ALL

Local moderno e vista otima

Caro Felipe, Muito obrigada pela sua avaliação! Foi um prazer recebê-lo em nossa Casa Brasileira :) Esperamos vê-lo mais vezes em 2025! Até a próxima :) Atenciosamente, Flavia Constantino - Guest Relations

Bad Stay

Customer review rating 2.0/5

Tj Business - Confirmed reviews ALL

Even though the room was well maintained and food was good. There was construction work going on around the hotel, there were trucks dumping material during midnight 2 AM - 4 AM. Could not sleep properly for the whole stay of 10 days.

Dear TJ, Thank you for taking the time to share your feedback. We’re glad to hear that you found the room well-maintained and enjoyed the food during your stay. However, we sincerely apologize for the disruption caused by the construction work and the noise from trucks dumping material during the night. We understand how important a peaceful night's sleep is, and we regret that this impacted your experience with us. Please know that we are looking into the situation and will work with the surrounding construction teams to minimize any noise disturbances, especially during late hours. Your comfort is our top priority, and we are taking steps to ensure this doesn’t affect future guests. We truly appreciate your understanding and patience, and we hope to have the opportunity to welcome you back in the future, where we can provide you with a more restful stay. Sincerely, Flavia Constantino - Guest Relations

In partnership with TripAdvisor

Other web-users rate our hotel

  • 5,184 reviews 9.9/10 Location
  • 5,412 reviews 9.7/10 Room
  • 14,452 reviews 9.9/10 Service
  • 101 reviews 9.5/10 WiFi
  • 2,622 reviews 9.9/10 Vibe
  • 2,082 reviews 9.8/10 Amenities
  • 2,051 reviews 9/10 Comfort
  • 1,998 reviews 9.8/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in São Paulo

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.