Mercure Rio Boutique Copacabana 4 stars

Customer review rating (ALL Rating) 4.2/5 58 reviews

ALLSAFE approved hotel

Mercure Rio Boutique Copacabana
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+ 16 Services

Hotel extras

  • Beachfront hotel with view of the sea

  • 25-minute drive to Christ the Redeemer

  • 20-minute drive to Sugarloaf Mountain

  • 9-minute walk to Siqueira Campos subway station

  • 15-minute drive to Santos Dumont - Rio de Janeiro Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Rio Boutique Copacabana

Avenida Atlantica
2554
Copacabana
22041001 rio de janeiro
brazil

Fax: (+55)21/35455100

Check-in from 14h00

Check out up to 12h00

  • Terminal Rodoviário Novo Rio:  Santo Cristo Terminal Rodoviário Novo Rio

  • By plane

    GALEAO At 23.3km / 14.48 miles

  • By plane

    SANTOS DUMONT At 10.4km / 6.46 miles

GPS:-22.972, -43.18555

Hotel services

Check-in from - Check out up to

In summary
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

QCeviche! Rio

The restaurant has two dining areas: a charming outdoor terrace overlooking the Copacabana beach boardwalk, and a welcoming and tastefully decorated indoor space.

Our accommodation(s)

Be amazed by the breathtaking ocean views from the Junior and Executive Suites.

Our guest reviews for
Mercure Rio Boutique Copacabana

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

58 reviews

The hotel returned to be not what we expected

Customer review rating 2.0/5

Artem Couples - 19/05/2019 Confirmed reviews ALL

We booked ocean view suite, and in fact almost only the view was flawless. The hotel met us with blocked main entrance due to some construction works in front of the hotel, which made noise all the days. Luckily, we tried to spend more time outside and did not hear it all the time. The hotel seems to be quite old, untidy and badly maintained, there were stains on the floor in the corridor, the door to our room was damaged, there were stains from the dampness on the walls of the room, the window would not lock. Room cleaning was bad: some stains on the floor were not cleaned from the day of our check-in until the day of our check-out, though we asked the reception personnel for it. In general, the reception personnel was not bad, breakfast was also good enough. But the rest of the things did not add points to our impression.

Dear Artem, Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Copacabana Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Medeiros Front Desk Manager

Excelent location, breakfast and clean But hotel under refurbishment

Customer review rating 3.5/5

Vlad Friends - 14/05/2019 Confirmed reviews ALL

the hotel has a perfect location in the middle of copacabana. The breakfast is diverse enough and provides quality food. unfortunately, no investments have been made since it was taken over from Tulip Inn, therefore the lobby is currently under construction, a service elevator is attached to the building and workers are going up and down, common areas are quite shabby ( old elevators, carpeta worn down, all room windows do not insulate at all from exterior sounds). The hotel needs an overall overhaul as it is not up to Mercure standards.

Dear Vlad, Thank you so much for dedicating your time to evaluate us. We are glad that you've had good experience with our services and we'll make sure to share them with our team. We started the renovations this year in our structure in order to achieve the Mercure Standards and we hope to have a new opportunity to welcome you back here at Mercure RJ Copacabana. Best regards, Daniel Medeiros - Front Desk Manager.

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